Trusted Agent profile · Truro
★★★★★
228 reviews across 2 platforms
10/11, Lemon Street, Truro, TR1 2LQ
Miller Countrywide's office in Truro, at 10/11, is rated 3.8 out of 5 across 228 reviews on two platforms, including 158 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Miller Countrywide, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Truro office, from every platform, shown as written. First names only.
5/5
GoogleKayleigh from the Truro branch was amazing during my viewing. Was very informative and friendly. Very good experience, thank you 😊 …
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent professional service and staff. They do everything to find the very best tenants for your property and are always on hand to give you advice throughout the whole process. Can’t recommend the Truro branch highly enough.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
5/5
GoogleInformant,helpful and efficient.Good.
Many thanks for the fantastic 5* review Jethro Tull. Kind regards, Lucy, Customer Relations.
5/5
GoogleMiller countrywide have been absolutely amazing through the buying of my first property! Daryl and jeni have been very supportive and efficient throughout, going that extra mile to communicate/ get things moving. I would highly recommend them.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
1/5
GoogleMiller countrywide has a whopping 80% one star review on TRUSTPILOT useless and unprofessional DONT LET THEM WASTE YOUR TIME
We notice that you have already posted a similar review for one of our local offices regarding your experience. Please can contact us directly via review@countrywide.co.uk so that we can look into any concerns. We appreciate your frustration, however, we would ask you kindly to refrain from repeating your review as this office has not been involved directly with you as a customer.
5/5
GoogleMiller Countrywide were really helpful recently when I rented a house in Truro. They made the process very easy and were a pleasure to deal with. I would recommend them to anyone looking to rent a property in the area.
Wonderful to read David that you had a fantastic experience with our local Miller team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Lucy.
1/5
TrustpilotCant get the address right on a tenancy agreement
Just had a tenant give me notice, Saying the agreement has the wrong address on it so she is not bound buy it.Hundreds in fees and they cant even get the address right on the agreement. No doubt they will say I should have checked it. but if you cant get something that basic correct its probably best to do what I am going to do and go to a different agent when this tenant has left.
5/5
GoogleJenni and Daryl make a great team, nothing too much trouble, informative they both enabled to buying process to go smoothly without any hitches.May we publicly thank them for a job well donePositiveResponsiveness, Professionalism
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleI rent my properties through Miller, Truro. They always find a suitable tenant for my properties, fast! Faye, the lettings manager is always very helpful & professional & is always there to help.
Many thanks for the great 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleFriendly, efficient service that took into account all our needs! Really impressed
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleWe were happy with their service in setting up our rental property, would recommend.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have always found the staff at the local Truro office very helpful, friendly and professional. I would not hesitate recommending them to other landlords.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat service from the staff here at Miller Countrywide, from keeping in touch when new properties came onto the market to now keeping us in the loop with our proposed purchase. Can highly recommend. x
Thank you for your great 5* review and feedback! It is great to see that you would recommend our hardworking team to others. Kind regards, Scott
5/5
GoogleVery friendly, professional and knowledgeable regarding local area. Josh in particular was very helpful.
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
1/5
GoogleTeerible company. Self setving, havent done my house or my tenants any favours. They dont carry out repairs, they breach their own terms amd government guidelines. Total charlatans. Avoid like the plague. Liars and thieves.
Thank you Tom for taking the time to leave us your feedback. After raising your feedback with our local team we are aware that you are a current tenant. If you have not already raised your concerns with our Lettings Customer Care Team, please contact us via review@countrywide.co.uk. should you wish to discuss further. Customer experience is very important to us and as such we do value all feedback received. Kind regards, Scott
5/5
GoogleThanks so much for 10/10 experience with Faye, Bethan and Yazmin.
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleBig thanks to everyone on the team, everyone was very helpful and got back to me very quickly. Definitely recommendPositiveResponsiveness, Professionalism
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
Googlevery accommodating. answers your questions and queries immediately. friendly staff.
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotEmailed the office to discuss an offer…
Emailed the office to discuss an offer on a property but no reply.Called and spoke with a team member who didn’t deal with offers and would ask another member to call me back, didn’t get a call back.Wouldn’t recommend sorry
5/5
GoogleExcellent professional service from Daryl and Jenni who worked efficiently and with enthusiasm to find us the right property. Highly recommended.PositiveResponsiveness, Quality, Professionalism
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleFaye, Bethan & team once again first-class, having let 3 properties for me now in the last 3/4 years. 100% RECOMMENDEDPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
1/5
GoogleIf your face fits he kept looking at his watch while I was talking not even listening or looking at me so no thanks
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleMiller have been very helpful, and are always quick to update me on any issues. Would definitely use them again 👍 …
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
1/5
TrustpilotCriminals
Asked for proof of funds Asked for £700 up front for mortgage application All about the money, nothing else Scamsters!!! Rude
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Miller Countrywide, Truro won Trusted Agent.
Tell us what you need and up to 3 trusted local agents will be in touch.
