Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have viewed a property with 2bhk flat share with en-suite room in Croydon which was organised by raj but unfortunately I didn’t get that but I got my full refund.Raj gave us a best service,thank you for that.
Kavi · 26 December 2024
Agent replied · 9 January 2025
Hi Kavi,
Thank you for reaching out and for your review. We're glad to hear that you had a positive experience viewing the property with Raj. I apologize for any inconvenience regarding your deposit refund.
If you have not received an update yet, please contact us by sending an email to accounts@cloudrooms.co.uk, and our team will assist you promptly.
If you have any further questions, please feel free to reach out. We appreciate your understanding!
Best regards,
The Cloudrooms Team
★★★★★ 5/5
GoogleFrom "I need a room" to "I need an agent like them"
Raj and Miro are very kind, professional and give good advice. They exemplified a mastery of the contracts and procedures. They listen to the needs of their customers and provide the best service.
Belinda · 24 September 2024
Agent replied · 9 November 2024
Dear Belinda,
Thank you for your fantastic feedback! We’re thrilled to hear about your positive experience with Raj and Miro. It’s wonderful to know that they provided you with kind and professional service while expertly guiding you through the contracts and procedures.
Your recognition of their attentiveness to your needs is greatly appreciated, and we’re glad they could deliver excellent service. If you ever need assistance in the future, please don’t hesitate to reach out!
Best regards,
Cloud Rooms Team
★★★★★ 5/5
GooglePeace be upon you. I thank all the employees, they are very kind, especially Mr. Raj. He is a very good person and helped me a great deal. I thank all the employees from the bottom of my heart.
Mohammed · 16 December 2025
★★★★★ 5/5
GoogleThe professionalism from Raj, Ali and the wider team at CloudRooms has been phenomenal! Ali showed me different rooms across the network of properties they have to ensure i found the perfect place for my requirements. The process was fast and efficient. I received a welcome gift with new beddings and pillows. When i needed clarification for something shortly after moving in, I contacted Raj and he quickly answered (on a Saturday as well)!
Omar · 25 October 2022
Agent replied · 24 October 2024
Dear Omar
Thank you for your nice comments. It’s our mission to provide the best service possible and we hope you will stay with us for many years.
★★★★★ 5/5
GoogleAerial and Raj are very helpful, the whole process from suggesting a place to sending videos of the room to arranging viewing, they were very helpful throughout. Cloud rooms provides every required information on time and with clarity. I was not in the country while I was in touch with them and still everything happend with ease.
Rohit · 28 January 2024
Agent replied · 24 October 2024
It's wonderful to hear about your positive experience with Cloud Rooms, Rohit Sharma! Ariel and Raj's helpfulness in suggesting a place, providing room videos, arranging viewings, and offering timely and clear information throughout the process seem to have made your experience smooth and enjoyable.
We're thrilled that even while you were out of the country, the team at Cloud Rooms made the process easy and seamless for you. Thank you for sharing your positive feedback and acknowledging the assistance provided by Ariel and Raj. If you ever need further assistance or have more feedback to share in the future, feel free to reach out. Your satisfaction is our priority at Cloud Rooms!
★★★★★ 5/5
GoogleHands down the safest and most reliable agency I have ever come across.
I recently moved London and was therefore looking for an affordable room in a nice area. The agent took me in his car and showed me around all the apartments they had and we landed on a nice and newly renovated apartment for a fair price.
The cherry on the top tho is what just happened the other night. I managed to lock myself out of my room and did not realize that till I was back home again at 12 pm on a Friday. I tried to get the door open in every way possible but nothing would work. I then called the person responsible for the apartment I’m living in and surely enough he showed up 15 mins later.
This level of service is not to be found many other places! Strongly recommend!
Andrei · 10 December 2021
Agent replied · 9 December 2024
Hi Andrei,
Thank you so much for your review and kind words.
We hope to continue our level of service and wish you a pleasant stay with us.
Please do let us know if there is anything else we can do for you!
★★★★★ 5/5
GoogleI had an excellent experience working with Miro to find a property in London. He was incredibly knowledgeable, patient, and attentive to my needs. Miro guided me through every step of the process, making it stress-free and ensuring I found the perfect home.
Alex · 3 October 2024
Agent replied · 9 November 2024
Dear Alex,
Thank you for your fantastic feedback! We’re thrilled to hear that you had an excellent experience working with Miro. It’s wonderful to know that his knowledge, patience, and attentiveness made the process stress-free and helped you find the perfect home.
Your satisfaction is very important to us, and we appreciate your kind words. If you need any further assistance in the future, please don’t hesitate to reach out!
Best regards,
Cloud Rooms Team
★★★★★ 5/5
GoogleHands down the safest and most reliable agency I have ever come across.
I recently moved London and was therefore looking for an affordable room in a nice area. The agent took me in his car and showed me around all the apartments they had and we landed on a nice and newly renovated apartment for a fair price.
The cherry on the top tho is what just happened the other night. I managed to lock myself out of my room and did not realize that till I was back home again at 12 pm on a Friday. I tried to get the door open in every way possible but nothing would work. I then called the person responsible for the apartment I’m living in and surely enough he showed up 15 mins later.
This level of service is not to be found many other places! Strongly recommend!
Andrei · 25 October 2021
Agent replied · 24 October 2024
Hi Andrei,
Thank you so much for your review and kind words.
We hope to continue our level of service and wish you a pleasant stay with us.
Please do let us know if there is anything else we can do for you!
★★★★★ 5/5
GoogleMe and my girlfriend recently moved in an amazing place thank the services of Aly and Jay and the whole team of Cloud Rooms. They made the process from booking a viewing to signing the actual contract extremely easy and stress free. Nothing would be impossible or would take too long for them to deliver. The renovation of the place, the delivery of extra furniture and technical amenities was being done in a blink of an eye.
We are strongly recommending their services and are very grateful for their professionalism and assistance.
Andrea · 25 October 2021
Agent replied · 24 October 2024
Hello Andrea
We are very pleased that you have experienced our amazing service which is all down to our dedicated team.
We will continue to serve you to the best of our abilities!
★★★★★ 5/5
GoogleCloud Rooms UK is definitely one of the best accommodation agencies in London which helped me sort out my moving situation in a matter of a week. Arthur, Raj, Nathan, Ali and Jay have been very friendly and cooperative regarding any possible notice I might have had when I moved in and everything was sorted out quickly.
I definitely recommend this agency for anyone who wants to move quickly without any complications.
Serbanescu · 25 October 2022
Agent replied · 24 October 2024
Dear Serbanescu
Thank you for the amazing review and recommendation. The whole team will be pleased to hear how satisfied you are with everything.
★★★★★ 5/5
GoogleI had a viewing with Raj and it was a great experience. He was very attentive and helpful with answering all my questions. Even though I didn’t pick the property in the end, I’ll definitely keep this company in mind when looking for a new place to rent next time.
Zuzana · 7 August 2025
★★★★★ 5/5
GoogleFantastic help from Miro Dempster. He gave me excellent advice on accommodation and flat availability. He was very knowledgeable and polite as i asked many questions. I hope i can secure a flat through him and Cloudrooms. Carolyn
Carolyn · 24 September 2024
Agent replied · 9 November 2024
Dear Carolyn,
Thank you for your fantastic feedback! We’re thrilled to hear that Miro provided you with excellent advice on accommodation and flat availability. It’s great to know that his knowledge and politeness made your experience enjoyable as you asked your questions.
We appreciate your trust in us, and we hope you secure a flat soon through Miro and Cloud Rooms. If you need any further assistance, please feel free to reach out!
Best regards,
Cloud Rooms Team
★★★★★ 5/5
GoogleKobir from Cloud Room have helped me to choose the right option for me. The service was excellent. Overall Cloud room services was absolutely great. I would recommend anyone to use Cloud room. Well done Kobir for helping me. Thank you
Abdul · 26 July 2024
Agent replied · 24 October 2024
Hi Abdul Subhan Choudhury,
Thank you for your fantastic review! We’re so glad to hear that Kobir provided you with excellent service and helped you find the right option. Your recommendation means a lot to us, and we appreciate your kind words about Cloud Rooms. If you need any further assistance or have any questions in the future, please feel free to reach out.
Well done, Kobir, and thank you for choosing us!
Best regards,
The Cloud Rooms Team
★★★★★ 4/5
GoogleI went for a house viewing yesterday. Tanya and her friend from clouds room help me with the viewing. They were very helpful with every details and also very concerned about my safety too. It was nice meeting them.
Tenzin · 25 August 2024
Agent replied · 24 October 2024
Hi Tenzin Lhamo,
Thank you so much for your kind review! We’re thrilled to hear that Tanya and her colleague were able to assist you effectively during your house viewing. Your safety and satisfaction are our top priorities. It was a pleasure meeting you, and we're here to help if you need any more assistance.
Best regards,
The Cloudrooms Team
★★★★★ 5/5
GoogleThe experience at that agency was very good, from the beginning I was in contact with Isabel and she was very kind answering all my questions and providing me with all the information I needed.
Diego · 27 October 2024
Agent replied · 9 November 2024
Dear Diego,
Thank you for sharing your positive experience! We’re delighted to hear that Isabel was kind and helpful in providing you with all the information you needed. It’s great to know that you had a good experience with our agency from the beginning.
If you require any further assistance or have additional questions, please feel free to reach out. We’re here to help!
Best regards,
Cloud Rooms Team
★★★★★ 5/5
GoogleHussain was very kind and patient when showing me my new apartment. Would recommend
Sidhant · 16 December 2024
★★★★★ 1/5
GoogleThis was the worst service I’ve ever received in my life. I strongly advise against meeting this person Kabir with your wife or girlfriend. The service I received was extremely disappointing and unprofessional.”
Anjal · 3 November 2025
★★★★★ 5/5
GoogleI have been renting with Cloudrooms now almost a year, and appreciate how helpful and responsive the staff are. I would especially mention Ali and Raj who have been very quick and professional in sorting out any issues we had during that time, let it be fixing internet or replacing old chair in my balcony.
Thank you for the excellent service!
Elmir · 10 January 2023
Agent replied · 9 January 2025
Hello Elmir
Thank you for the amazing review and recommendation. The whole team will be pleased to hear how satisfied you are with everything.
★★★★★ 5/5
GooglePeople are very helpful and I was able to find a place very quickly. The team is good. The paperwork was very quick and the room came with the bedding, pillows and duvet. The team involves ali Arthur and raj . They are very responsive to any issues regarding the room. I would recommend to book your apartment through cloud rooms.
Amir · 10 January 2023
Agent replied · 9 January 2025
Hi Amir
Thank you for the amazing review and recommendation. The whole team will be pleased to hear how satisfied you are with everything.
★★★★★ 5/5
GoogleWe are landlords and very happy with the service Cloud Rooms are providing us. We will recommend to anyone who wants to run a buy to let property hassle free with better returns than the letting agent.
Kish · 26 July 2024
Agent replied · 24 October 2024
Hi K Jaising,
Thank you for your wonderful feedback! We’re delighted to hear that you’re happy with the service provided by Cloud Rooms. It's great to know that we’ve been able to help you manage your buy-to-let property hassle-free and achieve better returns. Your recommendation means a lot to us! If you need any further assistance or have any questions, don’t hesitate to get in touch.
Warm regards,
The Cloud Rooms Team
★★★★★ 5/5
GoogleI met Hussain today, he was well-spoken and super nice. He promised will find me a room up to my standards in 2 weeks! Quite a bet, but I hope he'll win this bet 😊 …
Annalisa · 26 July 2024
Agent replied · 24 October 2024
Hi Annalisa,
Thanks for taking the time to share your experience! We're thrilled to hear that your meeting with Hussain was so enjoyable. His excellent communication skills and friendly demeanor make a big difference. We believe he’ll do his best to find you the perfect room within the timeline you discussed. Wishing you the best of luck, and don’t hesitate to get in touch if you have any questions along the way!
Cheers,
The Cloud Rooms Team
★★★★★ 5/5
GoogleI moved in with cloud rooms because of Mr. Arthur, he was professional and informative towards all my queries. The room is perfect for me with appropriate space and co-operative flatmates, overall my experience with cloud rooms is really good and I would highly recommend it.
Swapnil · 23 December 2023
Agent replied · 22 December 2024
Hi Swapnil,
Thank you for the positive review! We are delighted to hear that you had such a great experience. We’re especially pleased that you enjoyed the friendly staff and the quality of our room amenities 😊 …
★★★★★ 5/5
GoogleHighly recommended for tenants looking for accommodation in East london. Raj has helped me out throughout my tenancy in Canary wharf I didn’t have any trouble, all damages fixed on time and cleaners every month. I Do recommend cloudrooms.
Sumedh · 28 March 2024
Agent replied · 24 October 2024
It's great to hear about your positive experience with Cloud Rooms, especially with Raj's assistance throughout your tenancy in Canary Wharf! It's wonderful to hear that all damages were fixed promptly, and you had regular cleaning services. Thank you for recommending Cloud Rooms to other tenants looking for accommodation in East London! If you ever have any more feedback or need assistance, feel free to reach out. Your recommendation is highly appreciated!
★★★★★ 5/5
GoogleI had a wonderful experience with Could Room in London. Special thanks to Mr. Raja for his excellent service and support in finding me the perfect accommodation. His professionalism and dedication made the process smooth and stress-free. I highly recommend their services to anyone in need of quality accommodation.
• DUSHAN from Sri Lanka
Eng.Dushan · 2 January 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
