Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAmazing experience with Raj, saw so many new built property. Easy documentation, super friendly and fun team.
Gagneet · 26 July 2024
Agent replied · 24 October 2024
Hi Gagneet Singh,
Thank you for your fantastic review! We’re thrilled to hear that you had an amazing experience with Raj and that you were able to explore so many new builds. It’s great to know that you found the documentation process easy and enjoyed working with our friendly and fun team. Your feedback is greatly appreciated! If you need any further assistance or have more properties to explore, feel free to reach out anytime.
Warm regards,
The Cloud Rooms Team
★★★★★ 5/5
GoogleFantastic agency, very serious agents, very helpful, honest and easy to work with.
I would recommend to anyone looking to move in east London.
Please guys keep it up !
Badran · 25 October 2023
Agent replied · 24 October 2024
It's wonderful to hear about your positive experience with Cloud Rooms, Badran Asselaou! We are thrilled that you found our agency fantastic, our agents serious, helpful, honest, and easy to work with. Knowing that you had a satisfactory experience with us and that you would recommend us to others means a lot to us.
Thank you for your feedback and recommendation. We truly appreciate your kind words and encouragement. Rest assured that we will continue to strive to provide excellent service to all our clients. If you ever need further assistance or have more feedback to share in the future, please don't hesitate to reach out. Your satisfaction and recommendation are valuable to us at Cloud Rooms!
★★★★★ 4/5
GoogleMy experience with Cloudrooms have been nice. The people are responsive and helpful towards their tenants. Omar, Nathan and Raj from cloudrooms have been helpful and prompt with my problems.
Radhika · 25 October 2023
Agent replied · 24 October 2024
Hi Radhika
Thank you for the great review, hope your enjoying your flat.
★★★★★ 4/5
GoogleCloud rooms have been very responsive to messages and have been available 24/7. They have been very quick to fix things with some stuff being done within the day! I would definitely recommend this agency as they offer good value for money and the maintenance team is excellent.PositiveResponsiveness, Value
Nigella · 25 October 2021
Agent replied · 24 October 2024
Dear Nigella
Thank you for your positive feedback, we are pleased that we have been able respond to you promptly.
We will ensure that we maintain these service levels and try to improve on them!
★★★★★ 5/5
GoogleContacted Raj on SpareRoom, very communicative and straightforward process
Médrick · 27 October 2024
Agent replied · 9 November 2024
Dear Médrick,
Thank you for your positive review! We’re glad to hear that your experience with Raj was smooth and that he maintained clear communication throughout the process.
If you have any further questions or need assistance, don't hesitate to reach out. We’re here to help!
Warm regards,
Cloud Rooms Team
★★★★★ 5/5
GoogleBest housing agency in London. I stayed in one of their rooms for almost a year. They were always there to fix any issues, thanks especially to Nathan and Arthur. Will use thier agency again if I ever need to find a room. 10/10 recommend this agency.
Princess · 25 October 2021
Agent replied · 24 October 2024
Dear Princess,
Your gratitude towards our staff is highly appreciated.
We will be passing on your feedback to our team and ensure that we are ready to serve you again soon!
★★★★★ 5/5
GoogleContacted Raj via spare room. He responded quickly and explained everything in a very well manner. High quality service by Raj. Highly recommend.
Midhun · 24 May 2025
★★★★★ 5/5
GoogleAmazing facility. The room is perfect and clean. The house and the room is exactly as shown int he picture/video. Would highly recommend the agency
Samruddhi · 25 October 2023
Agent replied · 24 October 2024
Dear Samruddhi
Many thanks for your review and we hope you have a wonderful stay.
★★★★★ 5/5
GoogleReceived great service right from the start, during my stay, and till the end. Jay, my main point of contact, was very nice and kind and easy to communicate. Would very much recommend using Cloud rooms!
Aiban · 10 November 2022
Agent replied · 9 November 2024
Hi Aiban
Many thanks for your review and we hope you had a wonderful stay.
★★★★★ 5/5
GoogleBeen tenant wıth Cioudrooms sınce January 2025. Customer servıce ıs good. Arthur always help when need. Good agency overall
OGUL · 8 June 2025
★★★★★ 5/5
GoogleThe customer service received by cloud room was exceptional. My rooms were so clean and tidy, the staff was very professional and very attentive. I would definitely recommend to anyone looking to book a room.
Wahida · 25 October 2022
Agent replied · 24 October 2024
Dear Wahida
Thank you for your nice comments. It’s our mission to provide the best service possible and we hope you will stay with us for many years.
★★★★★ 5/5
GoogleHad to move locations and the agency had a room within my budget.
Nathan, was very helpful, responsive and smoothed things out for me. Helped me a lot with my move and took care of hiccups along the way.
Anthony · 25 October 2021
Agent replied · 24 October 2024
Hi Anthony
It's great to hear that we could sort things out for you even when things don't go according to plan.
★★★★★ 5/5
GoogleIsabel from CloudRooms provides comfortable, fully furnished rooms with all utilities included. Reliable and professional, she ensures clear communication and no hidden costs, perfect for a hassle-free rental experience in London.
Giuliano · 9 November 2024
★★★★★ 1/5
GoogleDon't fall for their 'bills included' option when renting a room from this company. They charge you bills at the very end of the tenancy without letting you know.
Alex · 10 January 2023
Agent replied · 9 January 2025
Dear Alex
Thank you for your comments. As you are already aware we have a fair use policy in place in order to deter residents from abusing the utility usage as some people leave lights and appliances on when they are not required or being used as well as leaving the heating on. During the completion we highlight this policy to all tenants as it is in the tenancy agreement and helps to reduce our carbon footprint and is good for the environment. It is also incorrect that we charge bills without notice as there is a procedure that is followed by the agency and the tenants which is very clear.
★★★★★ 5/5
GoogleAbove and beyond service - New Year’s Day delievered me a pen despite being closed and even posted through the letter box as requested within 2hours 10/10
James · 2 January 2025
★★★★★ 5/5
GoogleVery good agency. Staying with them for more than 5 years. Arthur very kind
Ricardo · 28 January 2024
Agent replied · 24 October 2024
Dear Ricardo Seral Laboreo,
Your words have filled us with immense gratitude and joy. It's been a privilege to have you as part of our community for over 5 years, and we're delighted that your experience with Cloud Rooms has been positive. Arthur is indeed a valuable member of our team, and we're thrilled to hear that his kindness has made a positive impact on your stay.
Your long-term support and kind words mean the world to us. We are truly grateful for your loyalty and for choosing Cloud Rooms as your accommodation provider. If there's anything more we can do to enhance your experience or if you have any feedback to share, please don't hesitate to reach out.
Thank you once again for your heartfelt review and for being a part of the Cloud Rooms family. We look forward to continuing to provide you with top-notch service for many years to come.
Warm regards,
Cloud Rooms
★★★★★ 5/5
GoogleService attitude is very good, management is very meticulous. Any questions can be timely feedback.
Yingwan · 25 October 2023
Agent replied · 24 October 2024
Dear Yingwan
Thank you for the great review, hope your enjoying your flat.
★★★★★ 5/5
GoogleHaven’t got my room yet but it’s been a great service - friendly, punctual and helpful! Would recommend checking them out if you are need in of a room!
Georgie · 25 October 2021
Agent replied · 24 October 2024
Hi Georges
Hope you are happy with your room and thanks for the recommendation.
★★★★★ 5/5
GoogleGood agency, highly recommended and very professional. Arthur & Nathan have treated us very well from the first moment
Yusufu · 25 October 2021
Agent replied · 24 October 2024
Hello Yusuf
Arthur and Nathan were very pleased to hear your kind comments.
Thanks for the review.
★★★★★ 5/5
GoogleI rented a room with them ... super nice ... I hope everything will be ok from now on
Nina · 25 October 2021
Agent replied · 24 October 2024
Hi Nina
Thank you for your kind review, we will make sure everything is perfect for you going forward.
★★★★★ 5/5
GoogleRating only, no written review.
Monika · 26 March 2026
Agent replied · 17 April 2026
Dear Monika,
Thank you for your positive review! We're thrilled to see that you had a great … More
★★★★★ 1/5
GoogleRating only, no written review.
Dylan · 23 December 2025
★★★★★ 5/5
GoogleRating only, no written review.
Technocrat · 17 December 2025
★★★★★ 4/5
GoogleHelpful staff vyas
Anju · 16 December 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.