Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe rental house agent deserves a 5-star rating. They are exceptionally supportive, providing a detailed contract and ensuring a smooth process. The rooms they offered are not only nice but also well-maintained. Their enthusiasm and professionalism made the entire renting experience truly exceptional.
Alice · 29 November 2023
Agent replied · 24 October 2024
It's fantastic to hear about your positive experience with Cloud Rooms, Alice Hoang! We are thrilled to have provided you with exceptional service, and we're delighted that you found the rental house agent deserving of a 5-star rating. It's wonderful to know that the detailed contracts, well-maintained rooms, enthusiasm, and professionalism of our team members contributed to making your renting experience truly exceptional.
Thank you for sharing your feedback and for acknowledging the efforts of our team. Providing a positive and smooth process for our clients is a top priority for us at Cloud Rooms. If you ever need further assistance or have more feedback to share in the future, please feel free to reach out. Your satisfaction and positive experience are important to us!
★★★★★ 5/5
GoogleRaj from cloud rooms was very helpful l, he replied to me even on weekends and helped me to visit the property and explained to me all the information appropriately.
Amit · 26 July 2024
Agent replied · 24 October 2024
Hi Amit Majumdar,
Thank you for your kind review! We’re thrilled to hear that Raj was so helpful and responsive, even on weekends. It’s great that he was able to assist you with visiting the property and providing you with all the necessary information. Your feedback is greatly appreciated! If you have any further questions or need assistance in the future, please feel free to reach out.
Best wishes,
The Cloud Rooms Team
★★★★★ 5/5
GoogleAriel sent me some videos of the property I was interested in and booked a physical viewing. Raj showed me the property, was super knowledgeable about the rules,etc and was good at communicating as well. Overall a great experience.
Abhishek · 28 January 2024
Agent replied · 24 October 2024
It's fantastic to hear about your positive experience with Cloud Rooms, Abhishek Bhanushali! The combined efforts of Ariel, who provided property videos and arranged the viewing, and Raj, who showed you the property and demonstrated excellent knowledge and communication skills, seem to have made your experience great.
Thank you for sharing your positive feedback and acknowledging the efforts of our team members. Providing a great customer experience is a top priority for us, and we are pleased that you found our services up to the mark. If you need any further assistance or have more feedback to share, feel free to reach out. Your satisfaction is important to us at Cloud Rooms!
★★★★★ 5/5
GoogleAIi and Raj took the time to show me not only the initial property i arranged with them, but also other properties based on my preferences. They took the time to explain the necessary documents to pass reference checks, and overall have been extremely accommodating. Really took my initial stress to work with agencies away.
Hanna · 25 October 2022
Agent replied · 24 October 2024
Hi Hanna
Welcome to Cloudrooms and thanks for your kind comments.
★★★★★ 5/5
GoogleGreat Agency, quick, efficient, helpful and professional. I especially recommend Mr Miro. He helped me through the entire process with his great expertise in property.
Tanmay · 26 September 2024
Agent replied · 9 November 2024
Dear Tanmay,
Thank you for your fantastic review! We’re delighted to hear that you had a great experience with our agency and found our team to be quick, efficient, and professional.
We appreciate your special mention of Miro and are glad he could assist you with his expertise throughout the process. If you have any further questions or need assistance in the future, please don’t hesitate to reach out!
Best regards,
Cloud Rooms Team
★★★★★ 5/5
GoogleWe were in a rush to find a place and Raj helped us rapidly in a difficult moment! he's been super helpful and kind. Recommended!
Nicolas · 24 September 2024
Agent replied · 9 November 2024
Dear Nicolas,
Thank you for your wonderful feedback! We’re glad to hear that Raj was able to assist you quickly during a challenging time. It’s great to know that his helpfulness and kindness made a difference in your search.
Your recommendation means a lot to us! If you need any further assistance in the future, please don't hesitate to reach out.
Best regards,
Cloud Rooms Team
★★★★★ 1/5
GoogleTerrible. No warm water for weeks(first first 6 weeks since moved in then again for over a week). Mould on the carpet by moving in (it was promised that room would be done by moving in). Rent increase after 3 months but no compensation for the issues experienced here. 1 week lived without internet. Bed in such a bad quality that already broken after 3 months and want that I pay for the replacement.
Martin · 25 October 2023
★★★★★ 5/5
GoogleTanya assisted me very professionally to find my home.
She is very knowledgeable and very kind.
She understands all the requirement what I had and she helped me so nicely.
Deep · 26 June 2024
Agent replied · 24 October 2024
Hi Deep Kataria,
Thank you for your review! We're delighted to hear that Tanya assisted you very professionally in finding your home. It's great to know that she is knowledgeable, kind, and was able to understand all your requirements to help you effectively. Providing exceptional service and meeting our clients' needs is a top priority at Cloud Rooms.
If you have any more questions or need further assistance, please don't hesitate to reach out to us. We're here to support you!
Best regards,
Cloud Rooms
★★★★★ 5/5
GoogleTanya and Neha have been so helpful in helping me find rooms in East London, and are both really friendly and answered all my questions. Definitely recommend!
TOM · 26 July 2024
Agent replied · 24 October 2024
Thank you for sharing your experience, Tom Salter! We are delighted to hear that Tanya and Neha have been helpful in assisting you with finding rooms in East London. It's great to know that they were friendly, responsive, and able to answer all your questions. Your recommendation means a lot to us at Cloud Rooms. If you need any further assistance or have more inquiries in the future, feel free to reach out to Tanya, Neha, or our team. We are here to help!
★★★★★ 5/5
GoogleI recently came across cloud rooms, and had the opportunity to meet Raj big shoutout to him, he was so so helpful throughout, would 100% recommend it.
Gagneet · 26 July 2024
Agent replied · 24 October 2024
Hi Gagneet Singh,
We truly appreciate your amazing review! It’s awesome to hear that you had a great experience with Raj at Cloud Rooms. We're thrilled that he was able to provide the help you needed. Thank you for recommending us, your support means a lot! If you need anything else in the future, please feel free to get in touch.
Cheers,
The Cloud Rooms Team
★★★★★ 5/5
GoogleRaj helped with the viewing at Farnborough. He was transparent and showed the different flats and mentioned the plan of the owner who is in the renovation mode of these flats and give it a better look. Thanks to the cloud rooms for such an efficient and trust approach.
Jexin · 26 December 2024
★★★★★ 5/5
GoogleNice staff and clear information. Raj can support vdo call viewing around room. I prefer to use cloud room agent for find your better room !
FLASH · 26 July 2024
Agent replied · 24 October 2024
Hi FLASH TB,
Thank you for your wonderful review! We’re glad to hear that you had a positive experience with our staff and that Raj was able to assist you with video call viewings. Your recommendation means a lot to us, and we’re thrilled that you prefer using Cloud Rooms to find your ideal space. If you have any further questions or need assistance in the future, please don’t hesitate to reach out!
Best wishes,
The Cloud Rooms Team
★★★★★ 5/5
GoogleJust moved into a room given to me by cloud rooms. Extremely professional and ready to listen to any concerns or problems you may have. Very helpful. Strongly advise working with them to get your ideal stay.
Viraj · 23 December 2023
Agent replied · 22 December 2024
Dear Viraj,
Thank you for the amazing review and recommendation. The whole team will be pleased to hear how satisfied you are with everything.
★★★★★ 5/5
GoogleI have been 1 year with this agency, they are very friendly and ready for fix any issues. Arthur and Raj are the best in customer care and always listening careful your needs. 5 stars for you guys! :)
Nicole · 25 October 2023
Agent replied · 24 October 2024
Hi Nicole
Many thanks for your review and we hope you have a wonderful stay.
★★★★★ 4/5
GoogleGreat service. raj was very helpful in looking for suitable rooms and doing all the hard work that is often stressful! Great service, definitely get in touch!
Jamaicapino · 22 August 2025
★★★★★ 5/5
GoogleSuch a nice and efficient team they’ve got. All of the team members especially Mr Raj,Mr.Hussain and Mr.Ariel are very professional and always on top of their work. I wish them all the best.
Abdul · 28 January 2024
Agent replied · 24 October 2024
It's delightful to hear about your positive experience with the team at Cloud Rooms, Abdul Hai! It's wonderful that all team members, especially Mr. Raj, Mr. Hussain, and Mr. Ariel, were professional, efficient, and proactive in assisting you. Your kind words and appreciation for their professionalism mean a lot to us.
Thank you for acknowledging the efforts of our team members and for sharing your positive feedback. We are thrilled to have provided you with a pleasant experience. If you ever need any further assistance or have more feedback to share, please don't hesitate to reach out. Your satisfaction and well wishes are greatly appreciated by all of us at Cloud Rooms!
★★★★★ 5/5
GoogleI recently visited the Cloud Rooms office in Whitechapel with my friend. They offer a good selection of rooms, and very good service. We had a good friendly conversation with Raj.
Aparna · 28 March 2024
Agent replied · 24 October 2024
Dear Aparna,
Thank you so much for taking the time to leave us this fabulous review following your recent visit to our Whitechapel office. We're thrilled to read that you and your friend found our selection of rooms to your liking and that our service lived up to your expectations. Raj is indeed a gem on our team, and we're glad he could make your experience memorable through friendly and informative conversation.
Your feedback is incredibly valuable to us as it helps in our mission to provide not just a service, but a truly positive experience for all who walk through our doors.
Warm regards,
The Team at Cloud Rooms
★★★★★ 5/5
GoogleArthur and Ray are professionals in their field. I've been renting rooms in different countries for seven years and know exactly what I'm talking about. Quickly, efficiently and without unnecessary questions! Thank you very much for your work!
Wladyslaw · 25 October 2023
Agent replied · 24 October 2024
Dear Katsuba, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon! 👍 …
★★★★★ 5/5
GoogleI visited the room with Raj
He showed up on time and was professional and patient.
Even though in the end I didn't get any rooms, the deposit was returned to me in a week as promised
Mattia · 25 October 2023
Agent replied · 24 October 2024
Dear Mattia
Thanks for the five star review.
★★★★★ 5/5
GoogleThey are good especially with Raj, he will make u comfortable.
I will recommend him to everyone looking for house in London
Kingsley · 24 September 2025
★★★★★ 5/5
GoogleThey provided my first good experience with a letting agency in 3 years of London. They look too good to be true but guess what they are. Thank you for your help in finding a room and for your professionalism and dedication. I really appreciate.
Ewerton · 10 January 2023
Agent replied · 9 January 2025
Hi Ewerton
It’s wonderful to see that our hard work and genuine care for our clients has been felt by you.
★★★★★ 5/5
GoogleVery helpful and great service. Provide a lot of support with tenants and very quick at resolving any issues.
Afique · 26 July 2024
Agent replied · 24 October 2024
Hi Afique Uddin,
Thank you for your kind review! We’re delighted to hear that you found our service helpful and supportive. It’s great to know that we were able to resolve any issues quickly for you and assist with your tenants effectively. Your feedback is greatly appreciated, and if you need any further assistance in the future, please feel free to reach out!
Best wishes,
The Cloud Rooms Team
★★★★★ 1/5
GoogleReally poor service, agents are not helpful and never recommend this place. Anyone looking for rooms or home please never reach out to them.
Yogesh · 20 July 2025
★★★★★ 5/5
GoogleCloud rooms is a fantastic agency to work with, I have been working with kobir for many years
A · 26 July 2024
Agent replied · 24 October 2024
Hi A Basith,
Thank you for your wonderful feedback! We’re delighted to hear that you’ve had such a positive experience working with Cloud Rooms, and it’s great to know that Kobir has been a reliable support for you over the years. Your continued trust means a lot to us! If you ever need anything or have any questions, feel free to reach out anytime.
Best regards,
The Cloud Rooms Team
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