Chase Evans Pan Peninsula Tower Hamlets reviews

★★★★★ 5/5

Trustpilot

highly recommend Aurora and Chase Evans Property Management

Having Aurora Li from Chase Evans Property Management as my agent has been a great experience. His professionalism and dedication ensured everything was smooth and stress-free. Throughout my tenancy, he helped a lot with maintenance issues. I highly recommend Aurora and Chase Evans Property Management. Thank you, Aurora, for your excellent service!

Stella · 15 July 2024

★★★★★ 5/5

Trustpilot

Great renewals handler - Molly Pariyanukul

Our dedicated Renewals Handler, Molly Pariyanukul, has been exceptional in helping us navigate through the renewal process. She is very patient and helpful, and is very quick to respond to any questions we have. She is also very fast at getting things done. Thank you Molly for all your help.

KL · 11 August 2024

★★★★★ 5/5

Google

I had a great experience with Chase Evan. Darnell McDonald was super friendly and made the property viewing easy and pleasant, while Lisa Tang was always prompt and clear with her email responses throughout the renting process. Overall, the team made everything smooth and straightforward. Highly recommend. - Emily

H · 23 August 2024

★★★★★ 5/5

Trustpilot

Excellent Service from Kin Lee

My husband and I recently renewed our tenancy agreement with the help of Kin Lee, our Senior Renewals Coordinator. Kin was incredibly helpful, providing prompt responses and expert guidance throughout the process. He made negotiating our renewal tenancy terms smooth and quick. We appreciate Kin's dedication to ensuring our renewal process was stress-free. Highly recommended!

Alina · 9 May 2024

★★★★★ 5/5

Trustpilot

The stay experience has been very…

The stay experience has been very satisfactory, in the process of checking in any urgent problems, Danish Ashraf will be timely and patient to help us solve problems. Thank you Danish for making our stay such a great experience, and I would love to recommend it to others.

Ziqi · 5 September 2024

★★★★★ 5/5

Trustpilot

We are first-time buyers and Ginny…

We are first-time buyers and Ginny Pattni at Chase Evans has been incredibly helpful throughout our search. Her guidance and expertise made the process much easier for us. Ginny was always available to answer our questions and provided clear, detailed information. Highly recommend her for anyone looking for a reliable and supportive estate agent!

Abhi · 20 May 2024

★★★★★ 5/5

Trustpilot

Good advice and smooth contract negotiation

Kin helped renegotiate the contract renewal. Our interaction was smooth and the advice given was sound, with a number of alternatives. The process was also concluded over a short period of time, with a satisfactory out. I would definitely recommend Kin for contract negotiations

Zaki · 27 October 2024

★★★★★ 5/5

Trustpilot

The rental agreement renewal was done fast, efficiently and giving due consideration to the landlord’s interest

Hanna is a responsible , efficient and super fast agent .

Abid · 16 November 2025

★★★★★ 2/5

Trustpilot

This is property management in name only.

We’ve been with CE for several years, managing a few of our properties. Unfortunately, our experience has been less than satisfactory. While it seems that CE is actively encouraging positive reviews on Trustpilot, possibly to offset a history of negative feedback, our personal experience has been consistently on a poor level.Despite having several Property Managers assigned over the years, we’ve repeatedly encountered issues with follow-through. PMs often fail to respond to our concerns, requiring us to constantly chase up on unresolved issues. This lack of communication not only frustrates us but also creates friction with tenants, leading to further complications during check-out processes. This also costed as an owner additional charges which we had to cover, purely on how documentation and coordination was done. Even when you escalate to Douglas or Kristal not much either happens.Several PMs, including Murat, Sam, and Louis, have been particularly ineffective. There is a high turnover of PM's and you do not get notified, and as an owner you need to find out who is your current PM is. They change frequently.For instance, John completely ignored a tenant-raised issue despite our repeated follow-ups over a month, with Catarina also copied on the communication (this is happening right now, lets see if we will get a reply). This is property management in name only, with little actual management taking place.

Kerim · 17 August 2024

★★★★★ 5/5

Trustpilot

Danish Ashraf from East Property…

Danish Ashraf from East Property ManagementDanish has been extremely helpful with any kind of property related issues that we have faced, no matter how small or big the problem was. He promptly addresses the problem and gets us the best fix for it. I found him to be very approachable and understanding, also he's very polite to talk to. Thank you Danish for all your help :)

Palak · 5 July 2023

★★★★★ 4/5

Trustpilot

Tenancy Renewal Experience

Renewal of the tenancy agreement between me and my tenant through Molly Pariyanukul, my renewals negotiator, was a breeze. Molly was very informative, providing clear advice on the process as well as on my options, and arranged for the renewal to be completed promptly and smoothly.

London · 13 September 2024

★★★★★ 5/5

Trustpilot

Very efficient and experienced office

Very efficient and experienced office. Margaret and her team handle the rental of the property professionally and Molly handles the renewals with reliability and is always at hand to answer queries from the landlord and tenants. An invaluable service. Highly recommended which is why I have been using them for years.

Mrs · 13 June 2024

★★★★★ 5/5

Trustpilot

Your company provides excellent…

Your company provides excellent services. In particular, Justin is earnest and responsible as a professional, and he deserves high praise.

伟时 · 19 May 2026

★★★★★ 5/5

Trustpilot

Quick and efficient maintenance work

There was recently a fire in our flat, which caused the water heater to stop functioning. I want to thank our property manager Kimberly Fernandes from Chase Evans for following up with the landlord and making sure a new one is installed in just a few days with no follow-up being needed. Chase Evans in general are speak to, and work with.

Akarsh · 25 October 2023

★★★★★ 5/5

Trustpilot

Property Renewal Process

Molly was my dedicated renewal handler. She has provided exceptional service as my property renewal handler, making the entire process seamless and stress-free. She was professional, responsive, and attentive to every detail and understand the needs and urgency of the tenants. Thank you, Molly, for your support.

Shahyan · 14 August 2024

★★★★★ 5/5

Trustpilot

Chase Evans is a professional company…

Chase Evans is a professional company of Real estate agents, they helped me to rent the appartment in the past 7 years, and when I want to sell the appartment but don't know proper solicitor, they introduced the lawyer to me, who is as professional as Chase Evans themself. I also want to say thanks to Ginny Pattni, who helped me to sell my appartment with patient communication, sincere advice, etc.

Ying · 15 December 2024

★★★★★ 5/5

Trustpilot

Ginny was very professional

Ginny was very professional, great knowledge of the area and a pleasure to deal with. Would highly recommend her for the area.

Joe · 1 May 2026

★★★★★ 5/5

Trustpilot

Good service

Camille has been looking after my account for the past few years and has always been helpful and reliable.

Phoebe · 19 May 2026

★★★★★ 5/5

Trustpilot

I bought a flat recently and Ginny…

I bought a flat recently and Ginny Pattni was the sales manager. She was of great help during the whole process and made sure to keep informed on all matters related to the sale. She was always very reassuring and had a positive outlook in stressful situations. I'm grateful for her guidance.

Greta · 25 April 2024

★★★★★ 5/5

Trustpilot

Max Watson was helpful in solving my…

Max Watson was helpful in solving my problems with the boiler. The boiler didn’t work for the second time since I was moved in for three months. I was depressed especially during these cold weather. Max had helped me to negotiate with the landlord whether there was a need to change a new one. Thanks Max for the prompt action that the boiler problem was solved in four days’ time.

Leung · 25 January 2023

★★★★★ 5/5

Trustpilot

Danish Ashraf at Chase Evans

Danish Ashraf at Chase Evans is responsive and helpful. I had some issues in my flat that needed fixing and he organised for someone to come by without delay. The issues were fixed and I am very happy with his help. Danish has been very responsive and helpful with my other queries as well which has made my experience with Chase Evans better.

Andrew · 21 August 2023

★★★★★ 5/5

Google

Mariam is so professional, supportive and really great at finding the right ones for both tenants and landlord. Really recommend working with her.

Jihye · 13 April 2026

★★★★★ 5/5

Trustpilot

Excellent Service from Kin-Long Lee

I had a great experience with Kin Lee during my tenancy renewal. Kin was professional, responsive and made the process smooth and straightforward. Communication was clear and everything was handled efficiently.I highly recommend Kin and Chase Evans UK for their excellent service!

Kratik · 8 October 2024

★★★★★ 5/5

Trustpilot

My experience with Chaseevans

I recently had a blocked drain issue in my apartment, and my property manager Kimberly Fernandes came to the rescue! She was incredibly responsive, efficient, and professional in resolving the problem. I'm impressed with the level of service I received, and I highly recommend East Property Management for their excellent customer service and expertise. Thank you, Kimberly, for your outstanding assistance!

Tao · 21 September 2023