Trusted Agent profile · Tower Hamlets

Chase Evans Pan Peninsula Tower Hamlets reviews

4.7

★★★★★ Excellent

1,362 reviews across 3 platforms

Chase Evan Pan Peninsula, 1 Millharbour, London, E14 9XP, Tower Hamlets, E14 9XP

Chase Evans Pan Peninsula's office in Tower Hamlets, at Chase Evan Pan Peninsula, is rated 4.7 out of 5 across 1,362 reviews on three platforms, including 241 Google reviews rated 4.4.

Google logo

4.4 / 5

241

Reviews on Google

This office

Yell logo

4.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

1,120

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Google

Harry was incredibly helpful during my flat viewings. He gave fair and impartial assessments of negotiations when I had asked and he was never pushy with follow ups or on my thoughts towards a flat. On top of that he's an amicable guy. While I ultimately did not buy a property with Harry and Chase Evans, I wouldn't hestitate to recommend Harry at all.

Berchman · 26 January 2024

Agent replied · 22 October 2024

Thank you for your review Berchman, glad to hear Harry could help you.

5/5

Trustpilot

Property purchase support

I’ve recently been dealing with Ginny Pattni who has been supporting me in my property search. Ginny’s experience and knowledge has been invaluable. Ginny has listened to my requirements and has provided sound advice and guidance. I’m very grateful to have met someone such as Ginny who provides solid advice and instils trust in the client. I look forward to continuing our collaboration. Thanks Ginny.

Tommy · 23 May 2025

5/5

Google

I found both Mariam and Lisa to be highly professional and swift in my dealings with them. I was looking for a place and within a very short period of time Mariam put together a list of options and advised me further, she always answered my questions quickly and correctly. Lisa was extremely professional too in my dealings with her as she was taking care of the contractual and financial dealings. I reccomend Mariam and Lisa from Chase Evans Pan Peninsula for anyone who wants to let in this area.

Krishnan · 23 October 2022

Agent replied · 22 October 2024

Thank you for your reivew. Yours,

5/5

Google

Andy was in credibly helpful in the early stages of the negotiations, working closely with myself and the landlords and being very communicative throughout the process. Everything was conducted in a timely, and highly professional manner, and Andy was always available and happy to take questions and get back to us quickly. Lisa was very helpful throughout the contracts stage of the process, and everything again was handled in a timely and professional way. Questions that were had were fielded and resolved quickly, and the paperwork process was easy and efficient. The check-in process was handled with efficiency, a timely report produced and all tied up on time and as agreed. A very efficient process. Nicky does not operate out of this office, but Nicky has been outstanding as our point of contact once we've moved in. There were a number of small items that required resolution once we moved in, and Nicky has been on top of it and very communicative - providing updates and working through the list of actions in a timely way. The whole experience so far (1 month after moving in) has been one of a very professional team that care about what they do, and it shows on the client end. I have already recommended Chase Evans to a friend, and have been very complimentary to everyone that asks about the recent move. Thanks to the whole team for a very smooth transition into our new home.

Ian · 23 October 2022

Agent replied · 22 October 2024

Thank you so much for taking time to review our services. Yours, Chase Evans

5/5

Google

I was urgently looking for a property to rent when I got in touch with Darnell McDonald from Chase Evans properties in the Pan Peninsula office. After a quick call to explore my options, Darnell showed me a few apartments suited to my budget and has been really helpful in speeding up the paperwork for me. He has remained by my side throughout every step of this rental process and has been super responsive to my messages and calls. Darnell even went above and beyond and came to welcome me when I moved in, after the inventory check carried out by a third party, and ensured that I was comfortable in this new place. He has also been helpful in a number of ways such as patiently dealing with my queries and coming to my rescue after I was locked into the apartment, 10 minutes before his shift ended. I would 100 % recommend Darnell for his excellent service.

Rachna · 23 October 2022

Agent replied · 22 October 2024

Thank you for your kind review Rachna, that's great to hear.

5/5

Trustpilot

Contract Renewal

I have worked with Terry Singleton (from Chase Evans - Renewals team). Terry has been very insightful, transparent and helpful throughout the process. He provided a continuous communication channel since the beginning of the renewal period and ensured that both parties were going to be happy in the end. I want to take this opportunity to thank him for enabling this renewal in an honest and open manner and for taking timely actions to make a reasonable deal for both parties.

Oytun · 21 October 2022

Agent replied · 23 October 2024

Thank you for your review Oytun, glad to hear Terry could help you.

5/5

Trustpilot

Mint is very helpful

Mint is very helpful and her service is excellent.

Franklin · 16 January 2026

Agent replied · 23 January 2026

Thank you for your review, glad to hear Mint could help you.

5/5

Trustpilot

Renewal process with Hanna Ganobis

I worked with Hanna Ganobis for the renewal of the tenancy agreement for my property. I still continue to work with her to complete the signature process. But during renewal negotiations with the tenant and agreement, she was very kind, helpful and highly responsive. I am happy to work with her.

Sirin · 12 September 2024

Agent replied · 23 October 2024

Thank you for your review Sirin, glad to hear Hanna could help you.

5/5

Google

I had a good experience working with Darnell. He kept me updated throughout the process and made sure I had the information I needed at each stage. He was professional, approachable, and took the time to guide me through everything, which made things feel straightforward and well managed.

Wanderlust · 26 March 2026

Agent replied · 16 April 2026

Thank you for your review, glad to hear Darnell could help you.

5/5

Trustpilot

Excellent Property Management Team

Just wanted to highlight my recent experience with Chase Evans / East Property Management team and the timely support I received with respect to a maintenance request that I had put in for a flat I am renting. Kimberly Fernandes was professional, courteous and quick to facilitate the necessary arrangements needed to address my maintenance request and provided exceptional communication and updates throughout the process. Thank you again.

Aaron · 25 September 2023

Agent replied · 23 October 2024

Thank you for your review Aaron, glad to hear Kimberly could help you.

5/5

Trustpilot

Kin Lee at Chase Evans

Kin Lee at Chase Evans, Elephant and Castle went above and beyond for us. His service was exceptional. We have worked with Chase Evans for seven years and can honestly say that they are a top drawer agency. Professional, effective and fuss-free service. Many thanks. Janet and Ben Edey

Janet · 25 September 2024

Agent replied · 23 October 2024

Thank you for your review Janet, glad to hear Kin could help you.

5/5

Trustpilot

I am pleased to provide you with a…

I am pleased to provide you with a positive review of Mr. Gian Giannotti services. As an international student, I have faced many challenges as rented the property as I am new in this country.Mr. Gian was there to support you and helped you to solve my issues and informed how to manage them.Mr. Gian was thorough in his work, and he did everything he could to resolve my issues. Thank you for everything!

Mobina · 14 March 2023

Agent replied · 23 October 2024

Thank you for your review Mobina, glad to hear Gian could help you.

5/5

Trustpilot

Mint Mok was our rental property…

Mint Mok was our rental property manager, she always looked after us and was very attentive to our needs. I highly rate chase evans.

Thomas · 16 May 2026

1/5

Google

I really would not use them unless you really have to, so far the experience of dealing with both moving out and in of a property has been riddled with mistakes, delays and incompetence. Their sales people are very nice and will bend over backwards but as soon as you have moved in the property managers are basically useless and not even able to handle basic requests.

Martin · 23 September 2025

Agent replied · 22 November 2025

Hi Martin, we are so disappointed to learn that your are not happy with our service. We strive to deliver excellent customer service and I'm sorry this is fallen short of expectations this time. Thank you for bringing this to our attention and we will look into this as a priority.

5/5

Trustpilot

I rented out my Apartment through…

I rented out my Apartment through Chaseevans successfully. Their professional team helped me manage the whole leasing process efficiently and professionally from initial marketing, screening out potential tenants, reference checking to move-in checking and finalising the lease documents. Always acting promptly on my enquiries. My special and heartfelt thanks to Lauren, Andy and Shannon !

Olson · 30 May 2024

Agent replied · 23 October 2024

Thank you for your review Olson, glad to hear Laureen, Andy and Shannon could help you.

5/5

Google

I just wanna mention how good of an agent Cyrus is:) He’s been so helpful in the whole process and very supportive!!! Literally the best agent!!)

Еааа · 12 July 2025

Agent replied · 22 November 2025

Thanks for the 5 star review.

5/5

Trustpilot

Prompt, professional advice and help

Ms Gladys Kiala helped me through renewal of a tenancy agreement. Ms Kiala was very well informed, prompt & professional providing constructive advice making the entire process smooth and trouble free.I remain grateful for her help and wish her the very best in her future endeavours

Anil · 21 October 2024

Agent replied · 23 October 2024

Thank you for your review Anil, glad to hear Gladys could help you.

5/5

Trustpilot

highly recommend Aurora and Chase Evans Property Management

Having Aurora Li from Chase Evans Property Management as my agent has been a great experience. His professionalism and dedication ensured everything was smooth and stress-free. Throughout my tenancy, he helped a lot with maintenance issues. I highly recommend Aurora and Chase Evans Property Management. Thank you, Aurora, for your excellent service!

Stella · 15 July 2024

Agent replied · 23 October 2024

Thank you for your review Stella, glad to hear Aurora could help you.

5/5

Trustpilot

Great renewals handler - Molly Pariyanukul

Our dedicated Renewals Handler, Molly Pariyanukul, has been exceptional in helping us navigate through the renewal process. She is very patient and helpful, and is very quick to respond to any questions we have. She is also very fast at getting things done. Thank you Molly for all your help.

KL · 11 August 2024

Agent replied · 23 October 2024

Thank you for your review, glad to hear Molly could help you.

5/5

Google

I had a great experience with Chase Evan. Darnell McDonald was super friendly and made the property viewing easy and pleasant, while Lisa Tang was always prompt and clear with her email responses throughout the renting process. Overall, the team made everything smooth and straightforward. Highly recommend. - Emily

H · 23 August 2024

Agent replied · 22 October 2024

Thank you for your review, glad to hear Darnell could help you.

5/5

Trustpilot

Excellent Service from Kin Lee

My husband and I recently renewed our tenancy agreement with the help of Kin Lee, our Senior Renewals Coordinator. Kin was incredibly helpful, providing prompt responses and expert guidance throughout the process. He made negotiating our renewal tenancy terms smooth and quick. We appreciate Kin's dedication to ensuring our renewal process was stress-free. Highly recommended!

Alina · 9 May 2024

Agent replied · 23 October 2024

Thank you for your review Alina, glad to hear Kin could help you.

5/5

Trustpilot

The stay experience has been very…

The stay experience has been very satisfactory, in the process of checking in any urgent problems, Danish Ashraf will be timely and patient to help us solve problems. Thank you Danish for making our stay such a great experience, and I would love to recommend it to others.

Ziqi · 5 September 2024

Agent replied · 23 October 2024

Thank you for your review Ziqi, glad to hear Danish could help you.

5/5

Trustpilot

We are first-time buyers and Ginny…

We are first-time buyers and Ginny Pattni at Chase Evans has been incredibly helpful throughout our search. Her guidance and expertise made the process much easier for us. Ginny was always available to answer our questions and provided clear, detailed information. Highly recommend her for anyone looking for a reliable and supportive estate agent!

Abhi · 20 May 2024

Agent replied · 23 October 2024

Thank you for your review Abhi, glad to hear Ginny could help you.

5/5

Trustpilot

Good service from my current properly manager at Chase

My current property manager at Chase is far better than previous managers I have had. She is responsive and pro- active which is what I was looking for in a manager. She is good at liaising with the tenants too. I hope she will remain my manager for the foreseeable future.

Hong · 22 September 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chase Evans Pan Peninsula's Google reviews

Questions about Chase Evans Pan Peninsula Tower Hamlets

How many reviews does Chase Evans Pan Peninsula Tower Hamlets have?

Chase Evans Pan Peninsula's Tower Hamlets office has 1,362 reviews across three platforms: 241 on Google, 1 on Yell (across the whole business), 1,120 on Trustpilot (across the whole business).

What is Chase Evans Pan Peninsula Tower Hamlets's rating?

Chase Evans Pan Peninsula Tower Hamlets is rated 4.7 out of 5 across all 1,362 reviews, and 4.4 out of 5 on Google from 241 reviews.

Where is Chase Evans Pan Peninsula's Tower Hamlets office?

Chase Evans Pan Peninsula Tower Hamlets, Chase Evan Pan Peninsula, 1 Millharbour, London, E14 9XP, Tower Hamlets, E14 9XP.

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