Trusted Agent profile · Tilehurst · Berkshire
★★★★★
632 reviews across 1 platform
30 - 30a School Road, Tilehurst, Berkshire, RG31 5AN
Part of Romans, see every office.
Romans's office in Tilehurst, Berkshire, at 30 - 30a School Road, is rated 4.8 out of 5 across 632 reviews on 1 platform, including 632 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Romans, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Tilehurst office, from every platform, shown as written. First names only.
5/5
GoogleI can only say Steve is a Legend. He help us a lot with our new property we are so thankful for everything. He is perfect example for every professional.
Thank you for your kind comments and positive review about Steve. Customer service is very important to us and I have passed your comments. Kind regards, John Sumner Regional Lettings Director
5/5
GoogleI was really happy with the service I recieved from the guys at the Romans Tilehurst branch. Everything was made clear, simple and straight forward with regards to my move.
Thank you for leaving your positive review about the Lettings team in Tilehurst. Customer service is very important to us as a local property company and your business most welcome. Kind Regards John Sumner Regional Lettings Director
5/5
GoogleExcellent Customer Service received from Alistair Schorah and team. My move in manager Lily Simpson also did a great job. Wonderful bunch of people, would recommend them at any time!!!!!
Hi Matthew, thanks for taking the time to let us know about the service you received from the team at Romans in Tilehurst, we are so delighted to read that Alistair and Lily have been able to deliver such an exemplary level of service to you. We will ensure that your comments are relayed onto Alistair and Lily so they are aware of your kind words. Thank you for your review along with your recommendation, We hope you have a great day! Kind Regards, Romans
5/5
GoogleI found Nathan and the team very helpful with my move
Jack Cawley, thank you for your kind review; we are happy to pass along your comments to the team here at Romans Estate Agents Tilehurst. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Romans Estate Agents Tilehurst!
5/5
GoogleLevi has been so helpful arranging the initial viewing and getting all paperwork sorted quickly. He was friendly and professional and responded to all queries swiftly.
Hi Matthew Donnelly, Thank you for taking the time to review your recent experience with our Romans Estate Agents Tilehurst branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleAfter marketing with another agent for over 8 months we switched to Romans. We are very pleased with the result, Jacob kept us informed all the way and negotiated our sale extremely well. When everything was sent over to the sales progression department, Paula was amazing and got our sale to exchange within a month! thank you to everyone at Romans.
5/5
GoogleAbsolutely over the moon with the service from Levi at Romans!! I enquired about another property which had become unavailable but Levi sent through two incredible apartments, we fell in love with one of them and he made the process so quick and easy it took all the potential stress and anxiety out of the equation! Would 100% recommend using Romans! He answered any questions we had within minutes and his advise and support has been invaluable.
Hi Sophie Thank you very much for taking the time to write a review of your experience with our Tilehurst branch. It is so pleasing to read your great comments about Levi and glad he and the team could provide you with an excellent service. We will be sure to pass on the feedback. Don't hesitate to be in touch if there's anything else we can do to assist at any stage, Kind regards Romans
5/5
GoogleMassive thank you to Levi and Alistair. Viewed a property to rent on the Tuesday and had us moved in on the Saturday. Excellent service and professional advice.
Hi James, thanks for taking the time to leave us such a great review about Levi and Alistair within our Tilehurst office. We're so pleased to learn that they have both been able to provide you with such excellent service and professional advice throughout your experience. We will pass your comments onto them as know they will be delighted to read such great feedback. We hope you have a great day! Kind Regards, Romans
5/5
GoogleFantastic estate agents for sales - went above and beyond in their efforts to sell our place. Highly recommended.
Dear Secret Stories C.i.c. Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Many thanks, Customer Care Team
5/5
GoogleHad a wonderful experience with Romans during my home search. Levi was professional, approachable and informative. Would recommend Romans to anyone. Good job Levi. Keep it up!!
Hi Ahsan Thank you very much for your recent 5 star review of our Tilehurst branch. It is so pleasing to hear that Levi could provide you with an excellent service and experience and will be sure to pass your feedback on. Thanks again for taking the time to review and do let us know if we can do anything further to assist. Kind regards Romans
5/5
GoogleGreat service from Romans. Levi was very professional and helpful. He sorted out our home move process very quickly and without any issues.PositiveResponsiveness, Quality, Professionalism, Value
Hi Christopher Thank you for the recent 5 star review of our Tilehurst branch. We are glad that Levi could provide you with a positive experience and we will be sure to pass on your feedback. Don't hesitate to be in touch should you require anything further. Kind regards Romans
5/5
GoogleGreat professional service, everyone was very helpful throughout the move. Jacob & Paula was brilliant, very friendly and efficient, kept us up to date at all times. Would definitely recommend.
Thank you for your feedback about Jacob and Paula in particular. Customer service is very important to us as a local Property Company and your business most welcome. Regards Jon Roberts Director Residential Sales
5/5
GoogleProfessional service with a very efficient team. Thank you Levi and Alistair especially for their help with moving us into a rented property within 1 week. 5 Stars.
Hi Robbie, thanks for taking the time to let us know about your experience. We're pleased that you found Levi and Alistair to be so supportive. We will pass your comments onto them and hope you have a great day. Kind Regards, Romans
5/5
GoogleAmazing service with very professional staff helping with my first move. Levi was very helpful with answering my many questions and with any problems. Would definitely use again!
Hi Jess Thank you very much for your recent review. We are so pleased you had such a great experience with Levi and the team at Tilehurst. We hope we can be of assistance to you again moving forward. Kind Regards, Romans
5/5
GoogleI would highly recommend using Romans in Tilehurst my agent Levi was thorough throughout the process, and answered all questions that I had very efficiently. Great customer service!
Hi Yasmine Thank you for the recent 5 star review of our Tilehurst branch. It's pleasing to read the great comments about Levi and glad he could provide you with a positive experience. We hope to be of assistance again in the future. Kind regards Romans
5/5
GoogleVery Friendly and professional staff. Levi has been very cooperative and everything went smoothly from start to end with his exceptional skills and professionalism
Hi Emad K, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Tilehurst. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleVery professional and friendly, couldn't ask for more. I had the pleasure of dealing with Levis Matthews who has provided an excellent service. Thank you Levi Thank you Romans
Thank you for your kind comments and positive review about Levi. Customer service is very important to us and I have passed your comments on to Levi. Kind regards, John Sumner Regional Lettings Director
5/5
GoogleHad a wonderful experience with Romans during my home search. Levi was professional, approachable and informative. Would recommend Romans to anyone. Good job Levi. Keep it up!!
Hi Ahsan Thank you very much for your recent 5 star review of our Tilehurst branch. It is so pleasing to hear that Levi could provide you with an excellent service and experience and will be sure to pass your feedback on. Thanks again for taking the time to review and do let us know if we can do anything further to assist. Kind regards Romans
5/5
GoogleRomans were fantastic to deal with very professional. Jacob was very good to deal with great customer service! thank you for helping us find our dream house!
Thank you for your comments relating to Josh who always works very hard to look after our much valued buyers and sellers. Good luck in your new home. Regards Jon Roberts Director Residential Sales.
5/5
GoogleWhat can I say? The Lettings Team headed up by Steve Chitty with Alistair and Levi have been excellent whist the property was occupied and throughout the moving out process too, I had a far better experience with Romans than other local Agents. I would definitely use Romans in Tilehurst again when I buy my next property. The Sales Team did me proud too when I sold the house. A BIG thanks to everyone :)
Thank you for taking the time to provide a positive 5* review following both the Letting and Selling of your property in Tilehurst. Your review and comments are much appreciated, I have passed these on to Steve and the team. Kind regards, John Sumner Regional Lettings Director
5/5
GooglePooja Chavda was prompt, knowledgeable and able to respond to my request brilliantly!PositiveResponsiveness, Professionalism
Hi Edgar, We're so happy that Pooja has been able to assist you, thank you for your comments. Kind regards Customer Care Team
5/5
GoogleLloyd was extremely professional and provided an excellent service for the home purchase.Positive… More
Thank you, Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleExtremely pleasant experience with my first renting in UK. Elizabeth was super helpful throughout the process.
Dear Talha Izhar, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe are just getting settled in our new house, delighted with the service from Romans and from Josh in particular, who sold our house within 2 days of it going on the market. We were very impressed by his professional advice and attention to detail; he was always easy to get hold of to answer questions and we felt he had great integrity. A very different experience from using a different agent previously, top marks Romans!
Thank you very much for your comments relating to Jacob in our sales department and pleased you found him helpful and polite. Regards Jon Roberts Director Residential Sales.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Romans, Tilehurst won Platinum.
