Every review we hold for the Thornton Heath office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI was Looking for House From Long Time and Finally I Got It.
MR SAM Thank you so so much Brother.
Very Helpful and Humble Person Gave me Proper Guidance and Information and also Set up eEverything for me Whatever Needed.
Highly Recommended 'Street Ahead Thornton heath'.
And Specially Thank you so so much Sam and Team Really Appreciate ❤️
Pandya · 10 October 2025
Agent replied · 11 November 2024
Good morning Pandya,
Thank you for leaving us a 5* review. We are delighted you highly recommend Sam and the Thornton Heath team.
We look forward to helping you again in the future.
Kind regards,
Zoe
PA to Directors
★★★★★ 5/5
TrustpilotVery helpful and patient as I struggle…
Adam was very helpful and patient as I struggle abit. Very kind.
Hisham · 30 June 2026
★★★★★ 5/5
TrustpilotLewis was great help
Lewis was great with his costumer service skills and helped me understand what I didn’t understand was a great help 👍🏻
Tony · 23 April 2026
★★★★★ 5/5
TrustpilotExcellent Service from Ava and Maya
We had a really positive experience with Ava and Maya. They were both friendly, approachable, and always quick to respond whenever we had any questions. They made the whole renting process smooth and stress- free, and we really appreciate their professionalism and support from start to finish. We recommend them to anyone looking for a reliable and helpful letting team.
Customer · 28 June 2026
★★★★★ 5/5
TrustpilotAdem was great
Adem was great, swift and effective quick turnaround. Definitely recommend him.
Paul · 30 June 2026
★★★★★ 5/5
TrustpilotAdem has been really helpful in the…
Adem has been really helpful in the search of a place to live I really appreciate
Thank you
Ade
Ade · 30 April 2026
★★★★★ 5/5
TrustpilotGood service
Paige was super easy to communicate with and she matched my vibe at the viewing.
Jacqui · 29 May 2026
★★★★★ 5/5
TrustpilotLandlord using Streets Ahead to rent my house
Tori has been a brilliant portfolio manager while I rented my property through Streets Ahead. As soon as she took over my account she was a breath of fresh air compared to the previous colleagues I’d dealt with. Tori is always easy to get hold of, responds to my queries very quickly, communicates really clearly and doesn’t shy away from dealing with any challenging situations, she’s exactly what I wanted my managing agent to be. She’s definitely a big asset to Streets Ahead.
Ruth · 7 May 2024
★★★★★ 5/5
TrustpilotJasmine was extremely helpful in mine…
Jasmine was extremely helpful in mine and my partners search for our property. Would most definitely recommend 👍🏼!
Rio · 25 April 2026
★★★★★ 5/5
TrustpilotProfessional, Honest, and Reliable
After a really frustrating experience with other agents,we met Maya who genuinely cared and delivered. They were professional, honest, and incredibly supportive throughout the whole process. They listened to my situation, acted quickly, and helped me secure a great place to let without any stress. I’m truly grateful for their help and would highly recommend them to anyone looking for a reliable and trustworthy agent.
Brian · 28 April 2026
★★★★★ 5/5
GoogleThank you Scott for a being professional and for the very good service i received. I recommend you.
Noz · 24 June 2025
Agent replied · 24 March 2026
Dear Noz Nor,
Thank you for leaving us a 5* review.
We are delighted to hear that you received a professional service from Scott, our Thornton Heath lettings manager.
We look forward to helping you again in the future.
Kind regards,
Zoe
Secretary
★★★★★ 5/5
TrustpilotAn absolute pleasure working with Arthur!
An absolute pleasure working with Arthur! He went above and beyond to ensure my house viewing experience was positive and stress-free. His communication was excellent, and his warm, professional demeanor made me feel completely at ease. If you are looking for an agent who is both highly competent and genuinely caring, look no further. 5 stars!
Ping · 26 June 2026
★★★★★ 5/5
GoogleIt has been an absolute pleasure working with Sam from streets ahead! I explained to Sam exactly what I wanted from our new home and he literally found it for us and made it all happen. He walked me through the process each step of the way and I could not be more grateful! Brilliant at his job and an absolute credit to his company!
Nirvana · 24 June 2025
Agent replied · 24 March 2026
Dear Nirvana,
Thank you for leaving us a 5* review.
We are delighted to hear that Sam from our Thornton Heath team provided you with such a positive experience whilst finding you your new home!
We hope you are very happy in your new home!
Kind regards,
Zoe
PA to Director
★★★★★ 5/5
TrustpilotHad a viewing for a flat
Had a viewing for a flat, paige was really helpful telling me about the listing and showing me around, she is a great asset to the company, glad I chose to go with street ahead.
Eloise · 31 March 2026
Agent replied · 6 October 2026
Dear Eloise,
Thank you for your kind feedback. We are so pleased to hear you had a positive experience during your viewing and that Paige was helpful in showing you around and explaining the listing.
It is great to know she made such a strong impression. We agree she is a valuable member of the team and your comments will mean a lot to her.
Thank you for choosing Streets Ahead. We really appreciate your support and look forward to helping you again in the future.
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
TrustpilotAdem has been meeting my requirements
Adem has been meeting my requirements. He is very friendly and makes you feel heard.
Kosalaa · 30 April 2026
★★★★★ 5/5
FacebookThank you to Harry who was extremely proactive in finding us our new home! Despite an initial hiccup out of his control he continuously made sure to find us new options with a great sense of urgency.
We weren’t able to physically see our new home during this pandemic until move in - which for us was a gamble we were willing to take due to our circumstances.
However, it truly did pay off. We ended up in a beautiful home which was more than what we had expected.
Angela · 6 July 2020
Agent replied · 10 August 2026
What a fantastic review. Thank you for mentioning Harry and taking the time out to leave us a review. I'll let Harry know that you've mentioned him :) - Rebecca
★★★★★ 5/5
Trustpilot5 star
I had an excellent phone call with aibha this morning, she was professional, friendly, and incredibly helpful. She took the time to answer all my questions and and spoke clear and collectively. I appreciated the patience and knowledge and would definitely recommend he to my friends who are also trying to get on the property ladder, thanks aibha :)
Rob · 29 May 2026
★★★★★ 5/5
TrustpilotI had a fantastic experience with…
I had a fantastic experience with estate agent Ryan from Street Ahead during my house search. Ryan’s professionalism and dedication were evident from the start. He took the time to understand my needs and preferences, guiding me through the process with expertise and care. Ryan’s proactive approach and excellent communication skills made the entire experience enjoyable and stress-free. He went above and beyond to find properties that matched my criteria, ensuring that I found the perfect home. I highly recommend Ryan and Street Ahead to anyone in search of a reliable and efficient estate agent. Thank you Ryan
Akhil · 11 March 2024
★★★★★ 5/5
TrustpilotKacey helps my father find a property…
Kacey helped my father find a property and he’s over the moon. Thank you Kacey.
Tilly · 24 April 2026
★★★★★ 5/5
TrustpilotAdam from Street Ahead Estate Agency…
Adam from Street Ahead Estate Agency was professional, responsive, and helpful throughout. Highly recommend.
Niha · 30 April 2026
★★★★★ 5/5
TrustpilotAbhiram is a great property manager
Abhiram is a great property manager. He has always been helpful if I had any issues in the flat and getting it sorted out by speaking to the relevant person. When me and my husband first moved in the flat, when I called him to tell him that I did not have a post room key and a bin key, he was very quick by letting the landlord know and we got our post room key and bin key very quickly. Overall, Abhiram has been great and I have found him really helpful
Sarah · 19 February 2024
★★★★★ 5/5
TrustpilotKacey was so helpful on the phone and…
Kacey was so helpful on the phone and gave very good customer service :)
Grace · 24 April 2026
★★★★★ 5/5
TrustpilotKacey was very friendly and helpful
Kacey was very friendly and helpful. Great agent,
EMMANUEL · 6 June 2026
★★★★★ 5/5
TrustpilotI would like to thank you to Joshua and…
I would like to thank you to Joshua and Emma for helping me to move to my first renting place. I am Ukrainian refugee coming to UK 7 months ago.It was not easy for me to find the landlords which would be happy to accept my documents. Taking into account, that I have a child, it was even more challenging... Unfortunately, I have received few refusals before...But I am very grateful to Streets Ahead Crystal Palace agents for helping me with finding a nice place, accepting an offer and signing the contract.We are now living in our apartment and are very happy about it! 🩷
Nataliya · 2 February 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
