Streets Ahead Thornton Heath reviews

★★★★★ 5/5

Trustpilot

Joshua was a pleasure to work with…

Joshua was a pleasure to work with throughout our viewing and moving in experience. Finding a new place to rent in London is a stressful experience and a bad experience can really add to a pressurised time so it was a real relief to deal with someone clear, polite and efficient.

Sophie · 9 September 2024

★★★★★ 5/5

Trustpilot

Lovely team!

Paige was extremely helpful and insightful and I was very comfortable the whole time thanks!

Sofia · 30 July 2026

★★★★★ 5/5

Trustpilot

Very Helpful

Tyrique made the experience very easy and was very communicative throughout the whole process, he was polite and helpful.

GE · 25 June 2026

★★★★★ 5/5

Google

I wish to thank Louis French for the amazing work which he did to help me purchase this property, which I've now moved into and really enjoying. He was friendly professional and was always there at the end of the phone or email to answer and deal with my questions and sometimes insecurities promptly and reassuringly. Thank you so much, Louis for your knowledgeable and informative service, leading to a wonderful result. I would highly recommend Louis and the team from Streets Ahead at Thornton Heath to any prospective buyer or seller. Brilliant!

Emma · 10 October 2024

★★★★★ 5/5

Google

I cannot rate Sam May highly enough. Searching for a property from Glasgow to Thornton Heath area has been very logistically difficult. However Sam has been the most helpful agent out there. Has 100% assisted me throughout, personally organising all the diary viewing dates with other SH agents (even if not Thornton Heath) - communication 100% confirmations - with all the important details of Service Charge, Lease length, ground rent, etc. Emailing with prompt properties of interest; keeping me informed at all times, even after hours. Very professional, sincere & hard working Agent. I can't emphasise enough how helpful Sam has been throughout. Thank you Sam. A*

M · 10 October 2024

★★★★★ 5/5

Google

Thank you to Louis French and the team! I have a very busy life and can barely cope with the pressures of being a working mother of teenagers and the challenges running a household of 7 while selling a property. Louis realised this and was sensitive to my limited availability and took over the full management of selling my property. He clearly understands the market and I was blown away by the swiftness of the sale and processes. Louis has been the most friendly and competent estate agent and because of him, we have had a very low stress experience.

Kellie · 10 October 2024

★★★★★ 5/5

Trustpilot

Great staff

Great staff. I got full support from the agency in finding a home. Thanks Kacey Davis for your patience and support.

Vidya · 10 June 2026

★★★★★ 5/5

Trustpilot

Thankyou Adem

I want to give a huge appreciation to Adem, who has helped us find our forever home, he provides a brilliant service & always keeps in touch and up to date with us also he’s very easy to trust and make you feel comfortable in the process of renting and finding a property. Thankyou very much Adem for helping us we really appreciate you.

Tyla · 15 July 2026

★★★★★ 5/5

Trustpilot

Streets Ahead - Haraan

We have been working with Haraan at Streets Ahead on the purchase of a property, and the process so far has been great. He's been very receptive, fast, and really considerate throughout. He stayed late so we could have a second viewing at very late notice, which allowed us to make the decision to put an offer in, and the whole experience has been really easy and smooth.

Cleo · 16 June 2026

★★★★★ 2/5

Trustpilot

How standards have slipped

SA sold our first house after a horrible experience with an independent agent in such a professional manner that we immediately went to them when we wanted to move again. Oh how things had changed - we were left feeling that we were dealing with a used car salesmen and decided after the valuation and hard sell spiel to go elsewhere. Despite signing on with another agent, we were called by SA every few weeks to see if they could “help” The second lockdown caused the sale to fall through as I’m sure was the case with many others. We decided to put any sale on pause. Duly noted by SA who were straight on the phone with a proposition to sell to a developer for a value over our asking price as they had secured property a bit further down the road for the same purpose. We said we would think about it but we had calls every day again with the hard sell, and almost intimidating like some time share companies have been known to act. The pestering continued, we ended up rejecting the offer. Fast forward to this year, we are still in our house, and a phone call from SA asking if we would be prepared to let someone who is very interested in our area look at the house. We decided we had nothing to lose. The family were lovely, loved the house and wanted to make an offer - even though we were not thinking of moving any time soon, they were serious about the house. Trouble was the offer was less than we had originally been valued at - the “buyer” was basing his offer on old data from an online site. Bearing in mind at this point we had no contract with SA to sell on our property, we said thanks but no thanks. The phone calls continued for weeks afterwards, hounding us and trying to pressure us to selling for significantly less than we had originally been on the market for.This agency now only thinks of money, customer satisfaction does not matter and its obvious you don’t even have to be on their books. Will not use them again

Jen · 18 June 2022

★★★★★ 5/5

Trustpilot

Top service from Streets Ahead

Good experience so far with George and the team - currently in the process of finalizing a purchase of a flat through Streets Ahead. From the beginning, the process has been excellent with prompt answers and efficient service which has made everything from their side run smoothly!

Simon · 1 October 2024

★★★★★ 5/5

Trustpilot

Kacey was very professional,good at…

Kacey was very professional,good at customer service and helped me alot

Armstrong · 7 August 2026

★★★★★ 5/5

Trustpilot

Aibha was very efficient and…

Aibha was very efficient and professional in helping me get accommodation as a first time resident in London.

Panashe · 19 June 2026

★★★★★ 5/5

Trustpilot

Adem was really helpful and patient to…

Adem was really helpful and patient to help us find our current home. Thanks much

Mathiyalagan · 30 June 2026

★★★★★ 5/5

Trustpilot

Professional

Ava has been an absolute star. Always ready to help with a friendly face. Her professionalism is second to none. I definitely recommend Ava.

Chantal · 24 April 2026

★★★★★ 5/5

Google

My husband and I are currently in the process of buying a house through Streets Ahead, and we have been working closely with Samuel May. Although we haven't completed the purchase yet, we wanted to take a moment to commend Samuel for his exceptional service so far. Samuel has been incredibly lovely and helpful throughout the entire process. He has consistently gone above and beyond to ensure everything runs smoothly, from promptly answering our emails to diligently chasing solicitors and the sellers for quick responses. His professionalism and dedication have made this stressful process much more manageable for us, and we truly appreciate his support. We highly recommend Samuel and the team at Streets Ahead for anyone looking to buy a home. Thank you, Samuel, for all your hard work!

Thayná · 12 August 2024

★★★★★ 5/5

Trustpilot

Excellent service from Adem and Ethan

Really happy with the service from Adem and Ethan. They have both been really proactive, keeping me updated throughout and always being honest and clear about where we are with everything. They have been supportive of our plans to move and have given us great advice along the way. Would definitely recommend them both!

Emilia · 27 August 2026

★★★★★ 5/5

Trustpilot

Amazing Service

I had an amazing experience with streets ahead, I did not end up finding my home with them however throughout the process my agent George Barnes was so helpful, very responsive and he always sent me emails with properties that matched my exact requirements. It's so nice to see estate agents really caring about their clients again and not just motivated by money! Thank you so much George you have made this experience worth while and taught me what to look for in a real estate agent! :)

C.S · 21 January 2022

★★★★★ 5/5

Trustpilot

Great service

Adem was next level, quick, reassuring and efficient. No time wasted yes please!

Ann · 6 July 2026

★★★★★ 5/5

Trustpilot

Streets Ahead was very helpful in me…

Streets Ahead was very helpful in me finding a property to rent, especially George Barnes. He was my primary contact which helped kept me updated each step of the way. On viewing day, he was on time and even helped to get the landlord to the property a bit earlier than scheduled as I was ahead of time heading there. All the process in between were also smooth, i.e. documents required. It was an overall great experience working with Streets Ahead.

Kymani · 3 December 2021

★★★★★ 5/5

Trustpilot

As an investor actively looking to…

As an investor actively looking to purchase properties to rent out, I’ve been incredibly impressed with the level of service Stefano has provided throughout the process. From our very first conversation, he has given me a significant amount of his time, offering honest, experience driven advice that has genuinely helped shape my investment decisions.

Patrick · 9 December 2025

★★★★★ 5/5

Trustpilot

Kacey was very nice and polite

Kacey was very nice and polite, answered all questions amd was very helpful

CHRIS · 26 June 2026

★★★★★ 5/5

Google

I had a very good experience with Louis at the Thornton Heath branch. He was very professional, always kept me in the loop, and worked hard to get my property sold at the right price in as little time as possible. There weren't any serious problems and the whole transaction was quite smooth and relatively stress-free. Would recommend.

IsernianEnglish · 17 July 2026

★★★★★ 5/5

Google

I was very happy with the arranged viewings organised extremely well by Ilianna Yiannakou. She was able to secure 6 viewings for me, taking into consideration my long journey from Buckinghamshire. I was fortunate in meeting her at the first of the viewings. I am most grateful for the well planned day she arranged alongside her support and efforts to match the property to my wants and needs. Great customer service! Thank you Ilianna!

Vinnie · 10 October 2024