Trusted Agent profile
Verified
★★★★★
222 reviews across 1 platform
14 Bridge Street, Thetford IP24 3AA
Chilterns's Thetford office at 14 Bridge Street is rated 4.9 out of 5 across 222 reviews on 1 platform, including 222 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of three awards Chilterns won in 2026. Checked 9 October 2026.
Trusted Agent 2026 results for Chilterns. Each award is assessed separately from the review sites.
Every review we hold for the Thetford office, from every platform, shown as written. First names only.
5/5
GoogleEveryone here were very helpful and made the process of finding a place very smooth, and not confusing. any questions and concerns were quickly addressed, and the continued updates on the process were greatly appreciated. Would recommend if looking for a place to buy or rent.
Thank you Raistlin, We really do appreciate your feedback and taking the time to leave us a review.
5/5
GoogleChilterns have been very helpful, flexible, and understanding in what has been a few tough situations compounded into one. Without the help they've given things would have been nearly impossible so I can't give them enough praise or express my appreciation to the team there enough!
Hi M'zei, thank you for your kind review. It's been a pleasure helping you
5/5
GoogleFantastic level of service from Joe and Becky. Very efficient and worked hard to achieve a great result. Thank you Neil
Thanks so much for the 5 star review Neil - really appreciate it!
5/5
GoogleGreat service provided by all at Chilterns in Thetford. It was very helpful to be able to leave all responsibility for viewings of our property with the team. We were very confident in their ability to manage the whole process. Thank you.
Thank you so much for your review Alison, it has been a pleasure to deal with you throughout this process.
5/5
GoogleChilterns were not put actual Estate Agents but Katherine was so helpful and kind during our purchase from their vendor. Thank you Becky for being patient when viewing our new home.
Thank you Diana! Wishing you both many happy years in your new home.
5/5
GoogleExceptional service at all stages of the sale procedures. Friendly, professional, knowledgeable, caring and hard-working by all members of the team, especially Andrew Overman, who went out of his way to help me get through a very trying, and emotional experience when selling my late Mother's property. Thank you to all on the Team.
Thank you so much for this lovely feedback.
5/5
GoogleProfessionalism and reliability are the domain of this agency. Many thanks to the whole team, especially Katherine and Becky for helping with the move, for their patience and great contact. I heartily recommend.
Thank you very much Joanna. We hope you enjoy your new home!
5/5
GoogleProfessionalism and reliability are the domain of this agency. Many thanks to the whole team, especially Katherine and Becky for helping with the move, for their patience and great contact. I heartily recommend.
Thank you very much Joanna. We hope you enjoy your new home!
5/5
GoogleI would highly recommend Chilterns Estate Agents. Recently bought a house through them and it was a very smooth process. Katherine, Becky and Dan were always very helpful at all times!!! Thank you to you all!
Thank you Kirsty - we will pass this onto Kat, Becky and Dan. Wishing you many happy years in your new home!
5/5
GoogleI highly recommend them to anyone looking to either rent/buy. The team have been extremely friendly and helpful. Communication has been superb and I will certainly continue to use them going forward. Without a doubt the best agents in the area.
Thank you Lucy. That is very kind of you
5/5
GoogleI would like to thank you for your attention and information provided. Whenever I needed to ask questions, she was willing to clarify, congratulations, you transform dreams into reality and make the impossible possible.
Thank you Elisabete for your kind review
5/5
Googlewe bought from 3+yrs Chilterns + were in Spain at the time + coming home, Andy, Darren were just so helpful to us at this extra stressful time.....thank goodness, we now going to move again, + getting Andy + Darren etc to do our sale + also hope to buy from them.
Thanks Barbara, that's very kind of you.
5/5
GoogleI would highly recommend Chilterns Estate Agents. Recently bought a house through them and it was a very smooth process. Katherine, Becky and Dan were always very helpful at all times!!! Thank you to you all!
Thank you Kirsty - we will pass this onto Kat, Becky and Dan. Wishing you many happy years in your new home!
5/5
GoogleAmazing team at the Thetford branch, made purchasing our new property a pleasure. Would recommend Chilterns for a good experience! Thanks to Joanne, Becky and all the team in Thetford!!!!
Hannah, thank you so much for taking the time to write such a brilliant review for us. We wish you and the family all the happiness in your new home.
5/5
GoogleChilterns are an extremely professional agent and I would have no hesitation in recommending them. From start to finish they offered professional, friendly advice and reassurance. Excellent communication at all times. Special thanks to Katherine.
Thank you very much for your kind review Ruth. Wishing you and mum all the best in 2022.
5/5
GoogleChilterns has been extremely professional with all their support and advice throughout the entire sale process.
Thank you very much Ben. We wish you all the very best and you know where we are if you need us in the future! Many thanks, Katherine Nouch- Branch Manager
5/5
GoogleNothing less than helpful and informative at all stages of the transaction. A huge thank you to Katherine and the team at Chilterns of Thetford!
Thank you very much for your review Mr Driver. We hope you enjoy many happy years in your new home!
5/5
GoogleThe investment Andy and his team make into the marketing of your home is second to none and the execution is first class. Pleasure to work with and you can be assured of the best marketing strategies whether you sell or let with the team.
Thank you Paul
5/5
GoogleHuge thankyou to Joanne Pennells manager for Chilterns Thetford. She has been extremely professional, thorough in her dealing with the sale of my home. More importantly she has been supportive and source for guidance in an all to often stressful event. With her expertise a sale agreed was negotiated within the very first few days of going on market. Joanne knows her business and I would recommend her services as real estate agent without hesitation.
Thank you so much for the lovely review I am delighted that you have found my service 5 star whilst selling your home. Thank you & Best wishes Joanne & the team at Chilterns
5/5
GoogleThe service we received from Joanne was fantastic from marketing through to completion. I would highly recommend Chilterns Estate Agents.
Thank you for your great review Matt! It was great to work with you. Chilterns.
5/5
GoogleFrom the outset, I was thoroughly impressed by the professionalism and attentiveness demonstrated by Katherine at Chilterns. Your prompt responses to my inquiries and excellent customer service truly exceeded my expectations. I would also like to commend you on your impeccable attention to detail as well. Thank you once again for your outstanding efforts on helping us move, it has been greatly appreciated!
Wow, an absolutely glowing review! Thank you very much for taking the time to leave a review, it really is appreciated. We hope you both enjoy your new home!
5/5
GoogleI can't fault chilterns, supporting their local communities and healthcare workers. Massive credit to Katherine and Becky these girls know their stuff and we're highly praised by the top of our chain too for being very on the ball and thorough. I'm not the easiest person to get along with I'm a Control freak and needing to know detail ha ha but the girls have re assured me each step of the way Also they recommended the best solicitor I have ever known to make a transaction look easy. Couldn't fault them both well done ladies and thank you so much 💙PositiveResponsiveness, Quality, Professionalism, Value
What a fantastic review. Thank you so much for your kind words. Katherine and Becky are also very grateful for their goodies they received over the weekend!
5/5
GoogleI would highly recommend Chilterns Estate Agents. Communication was excellent - Katherine in particular was brilliant. We were also very pleased with the marketing we received. The photos of our property as well as the 360 tour looked excellent on Rightmove compared to other local properties which quickly got viewers through the door. I wouldn’t hesitate to instruct Chilterns again in the future.
Thank you very much Hannah for your great review. We look forward to doing business in the future. All the best.
5/5
GoogleExcellent service both as a letting agent for 20 years and when I wanted to sell my property. All members of staff helpful and easy to communicate with.
Thank you so much for the review Christine, we appreciate your loyalty to us for all this time. All the best!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chilterns's Thetford office has 222 reviews across 1 platform: 222 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Chilterns is rated 4.9 out of 5 across all 222 reviews, and 4.9 out of 5 on Google from 222 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Chilterns, Thetford won Gold; Chilterns, Brandon won Platinum; Chilterns, High Street won Trusted Agent.
Chilterns, 14 Bridge Street, Thetford IP24 3AA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.