Trusted Agent profile · Thetford, Norfolk
Verified
★★★★★
222 reviews across 1 platform
14 Bridge Street, Thetford, Norfolk, IP24 3AA
Chilterns's office in Thetford, Norfolk, at 14 Bridge Street, is rated 4.9 out of 5 across 222 reviews on 1 platform, including 222 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of three awards Chilterns won in 2026.
The Trusted Agent 2026 results for Chilterns, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Thetford office, from every platform, shown as written. First names only.
5/5
GoogleKatherine was so helpful in finding the perfect rental property, she made it so easy and was amazing from start to finish thank you.
Thank you very much Bruno. We are pleased to hear that Katherine has been successful in finding you a rental property. All the best!
5/5
GoogleSuper helpful and informative, made me and my partner feel very comfortable and confident enough to ask questions and the Becky Robinson our agent provided us with supper helpful information
5/5
GoogleHave used Chilterns in Thetford for a number of years have always had excellent service from everybody there and am very glad I've used them for both my tenants and for the sake of properties, the excel at both and have helped make both processes as easy as possible.
Thank you Tracey. It's a pleasure to be able to help and support you.
5/5
GoogleThanks to chilterns for helping us find our dream home. We have rented from chilterns for the past 3 years and in that time they have been amazing. When looking for our first home we went to all of the estate agents in the surrounding area. The staff at chilterns went above and beyond in professionalism and on a personal level. They did all they could to accomidate our needs and wishes and honestly made the competition look like no competition at all.
Wow, this is lovely feedback Mark, thank you. I will pass your comments on to all of the team. Best of luck in your new home - we hope you create many happy memories there.
5/5
GoogleChildren's will always go that extra mile.Kat and Becky are kind polite and very professional in their job. I would recommend Chilten''s 100%.
Thank you very much for this review Tracy. Kat & Becky
5/5
GoogleThanks so much to the guys (especially Katherine) in the Thetford office for all their help today! Would highly recommend Chilterns in Thetford
We really appreciate your positive review Danielle - thank you!
5/5
GoogleChilterns are a highly professional estate agents. All the staff were always very friendly, approachable and efficient. Contacting them was never a problem too. They were very understanding of my needs and any issues were always dealt with in a sympathetic and professional way. I would have no doubt in recommending Chilterns to prospective clients.
Thank you Steve, that is very kind of you. Happy to help you.
5/5
GoogleI would highly recommend Chilterns Estate Agents. Communication was excellent - Katherine in particular was brilliant. We were also very pleased with the marketing we received. The photos of our property as well as the 360 tour looked excellent on Rightmove compared to other local properties which quickly got viewers through the door. I wouldn’t hesitate to instruct Chilterns again in the future.
Thank you very much Hannah for your great review. We look forward to doing business in the future. All the best.
5/5
GoogleAll the staff at Chilterns provided us with a professional, helpful and friendly service and found a buyer for our house within a month!
Thank you Stuart. It is very kind of you to take the time to leave us a review. We are glad we helped to find a buyer for your house so quickly!
5/5
GoogleVery happy with the service I have received from Chilterns. Always quick to respond to any queries and are very proactive and trustworthy.
Thank you Richard, we appreciate your feedback
5/5
GoogleFrom the initial viewings by Katherine, offer and negotiation with Andrew and (frustrating) solicitor dealings with Darren we had nothing but helpful and professional service, a really great team and would certainly recommend them!!
Thank you Lee, I'll pass your feedback onto the team. We hope you love your new home, Andrew.
5/5
GoogleWe rented with Chilterns and the staff was super helpful and they answered all our queries in a timely manner.
Thank you very much for your 5* review Andreea. We hope you and your family enjoy your new home!
5/5
GoogleKat at Chilterns is one of the best estate agents I have ever worked with and good agents are very hard to come by! Her dedication, expertise, and warm demeanour made this process enjoyable and streamlined. I have used Kat and Chilterns …
What a glowing review! We will pass on your kind comments to Kat. Thank you very much for using Chilterns again!
5/5
GoogleWould highly recommend chilterns estate agents! They’re great at what they do, Katherine is professional and very helpful.
Thank you for your review Jade - we will pass this onto Katherine in our Thetford office.
5/5
GoogleI was with CHILTERNS for 9 years and not even one complaint . Very friendly and professional in all aspects of our needs. More importante quick to get the thinks done. Thank you guys for everything and hope in the future our path be cross again. 💪 …
Thank you Cesar for your lovely review, it's been an absolute pleasure working with you and helping you.
5/5
GoogleWorking with these guys second time now. Great service, team helps a lot! Highly recommend.
Thanks Anastasiia, that is very kind of you
5/5
GoogleHighly recommended estate agents with great communication and service. Really smooth, stress free renting process.
Thank you for your review Domante - enjoy your new home!
5/5
GoogleIt was a pleasure to have Chilterns as our carer as an agency. Almost 6 years with them and We had no issues with communication or problem-solving. Kind and professional service. Thank You for all that time! ~K&P
Thank you Kamil for your kind review
5/5
GoogleBest local estate agent in the town without any doubt!
5/5
GoogleMany thanks to Chris, Katherine and Becky. Very responsive communications all the way. Highly recommend the Chilterns team!
Thank you Mr G, such kind words. We value your custom and are here if you need anything in the future.
5/5
GoogleAndy is just so enthusiastic and passionate about helping people sell and buy homes. It is so wonderful to see someone so devoted to what he does.
Thanks Colleen, that's very encouraging coming from yourself. I appreciate all the help and support along the way.
5/5
GoogleWe have found Chilterns to be a very professional company and would highly recommend them. Katherine has gone above and beyond to help us out and has even replied back to us on a sunday by emails. Yannis has also been a great help to us as well as the rest of the staff. Nothing is too much trouble
Thank you very much for your kind words Jane. We are looking forward to continue our working relationship with you!
5/5
GoogleAll the staff at Chilterns provided us with a professional, helpful and friendly service and found a buyer for our house within a month!
Thank you Stuart. It is very kind of you to take the time to leave us a review. We are glad we helped to find a buyer for your house so quickly!
5/5
GoogleFast and professional work, I recommend!
Thank you Deividas
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chilterns's Thetford office has 222 reviews across 1 platform: 222 on Google.
Chilterns Thetford is rated 4.9 out of 5 across all 222 reviews, and 4.9 out of 5 on Google from 222 reviews.
Yes. In The Trusted Agent 2026 awards: Chilterns, Thetford won Gold; Chilterns, Brandon won Platinum; Chilterns, High Street won Trusted Agent.
Chilterns Thetford, 14 Bridge Street, Thetford, Norfolk, IP24 3AA.
