Trusted Agent profile
Verified
★★★★★
222 reviews across 1 platform
14 Bridge Street, Thetford, IP24 3AA
Chilterns's Thetford office at 14 Bridge Street is rated 4.9 out of 5 across 222 reviews on 1 platform, including 222 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of three awards Chilterns won in 2026.
The Trusted Agent 2026 results for Chilterns, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Thetford office, from every platform, shown as written. First names only.
5/5
GoogleFabulous service from start to finish for both the sale of our current property and purchase of our new one. Joe, Katherine and Becky are very professional but at the same time, very …
Thank you Wendy for your very kind words, an absolute pleasure to help you
5/5
GoogleHelpful agents, always had a good response from them.
Thank you Sarah, that is very kind of you. Have a wonderful Christmas
5/5
GoogleBecky and Katherine have been absolutely brilliant. Both have absolutely fantastic communication and very quick response. Especially towards the end of our sale Katherine have been so fantastic and been there email phone calls keeping us up to date.
Thank you very much Natalie for your kind review which we have passed onto Becky and Katherine. Wishing you and your family all the best in your new home.
5/5
GoogleFantastic cooperation . Thank you all
Thank you Valentin
5/5
GoogleChilterns were the agents for the property we bought, considering that first and foremost they were acting for the vendor, they were amazing. Helpful, conscientious, nothing was too much trouble. I can't recommend them highly enough, a great team to deal with.
Thank you very much for the five star review and kind words. We hope you both enjoy your new home. Have a wonderful Christmas!
5/5
GoogleIt is a pleasure to be able to work with this real estate agency, the people are very kind and polite. I highly recommend
Thank you Ercilia
5/5
GoogleWe received very quick help with renting a house! They are very kind and helpful in the office! Thank you for everything!
Thank you for your kind review
5/5
GoogleWould just like to thank Becky and all the other staff at thetford office for helping my daughter and grand daugher find some where to live. Can't recommend them enough went over the extra mile thankyou all again
5/5
GoogleProfessional & friendly staff, excellent communication, updates and respond to queries quickly Very satisfied with Chilterns and would highly recommend them
Thank you Vicki, that is very kind of you
5/5
GoogleWe used Chilterns a couple of years ago and they were brilliant! Efficient and communication was second to none. They kept us informed the whole way through and couldn’t have done enough for us. The process was made easier having them on our side.
Thank you for your kind review Sam. Wishing you all the best!
5/5
GoogleI used Chilterns for my entire four years here and had the best experience with them! Everyone I talked to was alway kind and professional. The management team that helped me move out of my property was very fair, helpful, and respectful. The entire Chilterns team was great to work with!
Hi Hannah. What a great review! Thank you very much - we appreciate it.
5/5
GoogleAndy Overman is an exceptional estate agent.
Thank you Shaun, much appreciated.
5/5
GoogleA truly fantastic estate agents they were brilliant from start to finish communication was excellent, both agents very friendly A+
Thank you
5/5
GoogleFantastic service from start to finish, would highly recommend to anyone looking to purchase, sell or let, constantly communicated updates and made the whole process very simple. Thanks to the Chilterns team
Thank you very much Stephen for a wonderful review. All the best.
5/5
GoogleChilterns have been working with me for 20 years now regarding my buy-to-lets in Thetford. They have always been friendly, courteous and very efficient with their services. Thank you
Thank you very much Lyn. We appreciate your business over the last 20 years and look forward to continuing to work with you.
5/5
GoogleChilterns did a really good job of finding new tenants for my house in Thetford. And taking infantry photos.
Thank you Tim
5/5
GoogleI’ve had an excellent experience with Chilterns. Both agents, Becky and Katherine, were very accommodating and professional. Communication was also outstanding and made my first letting experience much more manageable.
Thank you very much for your review Mathieu, we really appreciate it and hope you enjoy your new home!
5/5
GoogleRenting a home and completing the formalities can be stressful but the staff at Chilterns were very helpful and with their guidance it all went well. Too marks to them. Thank you.
Thank you for your 5 star review! We are very glad we could help and we hope you enjoy your new home once you get in! Chilterns.
5/5
GoogleThanks so very much to Katherine and Becky for all of their hard work and patience throughout our recent property purchase. We would highly recommend Chilterns for any sale/purchase! All the best, David and Claire
Thank you very much for your kind review. Wishing you all the very best.
1/5
GoogleWhat can you say, the worst by far estate agent i've had the misfortune to deal with, nothing but lies broken promises and the lack of contact begs belief, if your brave and dont care go for it. do your self a favor, try someone else. You've been warned, and only yourselves to blame.
We are sorry you feel this way Mr C****h, I'm bemused by your communication comment as you received an email from me at 9pm yesterday evening and your last instructions to my colleague were that you were going away for a week and we would catch up upon your return. We have let your property and I have offered you the opportunity of being released from your sales contract, as it would appear from the tone of your email that we can no longer continue a working relationship. I'm sorry you feel the need to air this in such a public arena and will therefore forgive me for replying in the same way.
5/5
GoogleChilterns has excellent communication and we’re great at helping me through my moving process!
Thank you Domenek for leaving your kind review.
5/5
GoogleDoing a really great job so far, amazed at the difference compared to the previous estate agents we enlisted before. So glad we took a break from the market too close down the previous estate agents contract. Keep up the great work and really hope to get an offer soon!
Thanks for your positive comments Gavin. We are working to secure your buyer as swiftly as possible.
5/5
GoogleI would highly recommend this agency - Becky and Kat have been very informative and genuine throughout! Thank you for everything!!
Thank you Emily. That is very kind of you. I will pass on your kind comments to Becky and Kat for you
5/5
GoogleI would highly recommend this agency - Becky and Kat have been very informative and genuine throughout! Thank you for everything!!
Thank you Emily. That is very kind of you. I will pass on your kind comments to Becky and Kat for you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chilterns's Thetford office has 222 reviews across 1 platform: 222 on Google.
Chilterns Thetford is rated 4.9 out of 5 across all 222 reviews, and 4.9 out of 5 on Google from 222 reviews.
Yes. In The Trusted Agent 2026 awards: Chilterns, Thetford won Gold; Chilterns, Brandon won Platinum; Chilterns, High Street won Trusted Agent.
Chilterns Thetford, 14 Bridge Street, Thetford, IP24 3AA.
