Every review we hold for the Thatcham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLauren Moorcroft has been extremely competent, professional & reassuring during my move. I’ve had so many obstacles along the way & Lauren’s help really took the sting out of things when it came to the crunch! Lauren is an absolute asset to the team. Thank you so much for all your help!
Odell · 30 January 2023
Agent replied · 30 July 2023
Thank you Odie for giving our Thatcham branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
★★★★★ 5/5
GoogleJust called Chancellors and spoke to Tom Major.
I was impressed firstly with the fact that there was no irritating intro music. Tom answered the phone immediately and got straight down to establishing the parameters; price levels, property requirements and financial circumstances. Am now waiting for details of properties at Chancellors which match our requirements.
Richard · 2 October 2022
Agent replied · 30 July 2023
Hi Richard, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleLouise has been great throughout the whole process finding us an ideal house quickly and providing support every step of the way. She is always contactable by email and phone responding to any queries. Thanks so much Louise a real asset to Chancellors! 10/10
Matty · 27 August 2023
Agent replied · 26 August 2024
Hi Matty, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
FacebookThis is the first time I’ve dealt with Chancellers letting agents over the past year and a half. Recently Rachel Axton has provided me with excellent customer service as I have now vacated the property.
Rachel is a prime example of how to deliver a 5 star service, there’s needs to be more Rachel’s in the world. Thank you Rachel for all your hard work and hassle free support truly appreciated !!!!!
Palz · 20 October 2017
Agent replied
Thank you for your review
★★★★★ 5/5
GoogleLouise had a warm welcome when we met for viewing. She followed up with me via calls to ensure I will be attending the scheduled date for viewing. She showed us around the property explaining in details and answering questions we asked regarding the property.
It was a good experience with her.
Keep it up Louise!!!! Cheers
Eugene · 20 April 2025
Agent replied · 20 March 2026
Thank you, Eugene, for your wonderful review! We're thrilled to hear that Louise provided you with such a warm welcome and thorough guidance during your property viewing. Your positive experience is our priority, and we appreciate your kind words. We'll make sure to pass your compliments along to Louise. Cheers to more great experiences with Chancellors - Thatcham Estate Agents!
★★★★★ 5/5
GoogleLauren has been very professional and helpful when overseeing the sale off this property. Well done Lauren and thank you for your continued support.
Denise · 23 September 2024
Agent replied · 23 October 2024
Hi Denise, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleLouise has been great throughout the whole process finding us an ideal house quickly and providing support every step of the way. She is always contactable by email and phone responding to any queries. Thanks so much Louise a real asset to Chancellors! 10/10
Matty · 28 July 2023
Agent replied · 30 July 2023
Hi Matty, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleI stopped into the Thatcham office looking for some advice on mortgage advisors. I was greeted by Louise who kindly assisted me and put me in touch with some. Thank you Louise
Sam · 22 April 2024
Agent replied · 21 June 2024
Thank you Sam for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.
★★★★★ 5/5
GoogleLouise was very helpful quick at responding would 100% recommend.
Kye · 23 March 2025
Agent replied · 20 March 2026
Thank you so much for your kind words, Kye! We're thrilled to hear that Louise was able to assist you promptly. Your recommendation means a lot to us. If you need anything else, feel free to reach out!
★★★★★ 5/5
GoogleWarm greetings in such that we really feel at home.Thank you for your reception. Everything was perfect and well explained throughout the tour.Will be waiting for a positive response as soon as i submit the form
Joyce · 21 January 2024
Agent replied · 21 March 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleLouise was lovely, couldn’t fault the experience we had with her at all. She was always just a message away if me or my boyfriend needed any questions answered. Although we had a change of heart on the property, the service overall was great!
Emily · 29 June 2023
Agent replied · 30 July 2023
Hi Emily, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleToday I spoke with Amy, she was really helpful and informative. She went above and beyond to help me to find a property and ensure I get the best mortgage deal! Amy was highly professional and explained the process clearly to myself. Thankyou Amy! I appreciate all your help and support
Elena · 1 November 2022
Agent replied · 30 July 2023
Hi Elena, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleLouise Hamilton was very helpful in finding a property
Fadhil · 20 March 2025
Agent replied · 20 March 2026
Thank you for leaving us this great review Fadhil, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleOliver was very polite, amiable, efficient and helpful! He answered all of my questions and our hosts seemed pleased to have him, too.
Passion · 20 August 2024
Agent replied · 26 August 2024
Thank you Passion for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleReally helpful and kept us up to date with upcoming properties.
Tracy · 22 May 2026
Agent replied · 22 August 2026
Thank you so much for your wonderful feedback, Tracy! We're thrilled to hear that you found our team helpful and appreciated our updates on upcoming properties. At Chancellors - Thatcham Estate Agents, we strive to provide excellent service … More
★★★★★ 5/5
GoogleI recently dealt with Vassna from the Thatcham Branch to discuss the potential of letting out my property, she was polite, knoweldgable and definitely the type of agent i would want working for me !
Nicola · 22 December 2023
Agent replied · 21 March 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
Googlei recently had a couple of viewings with ollie from thatcham. he was very polite, professional and respectful with my situation. he was always on hand if i needed to contact him and he went over and beyond to find me and my family a property. louise was also very helpful, i highly recommend this team and no doubt if you was a landlord they will find you tenants! 10/10
Ella · 5 August 2024
Agent replied · 26 August 2024
Hi Ella, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleOliver was very professional and welcoming
Alex · 20 March 2025
Agent replied · 20 March 2026
Thank you for leaving us this great review Alex, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleVery nice meeting. Mr. Oliver is very professional in his work. Very willing to help. Thank You.
Piotr · 16 October 2024
Agent replied · 23 October 2024
Thank you Piotr for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
FacebookI have been looking for a rental-property with friends to live in for the 2020/21 Academic Year. Mr. Jordan Liepa has been dealing with our enquiries and viewings and has been incredibly helpful, offering a professional and efficient service during our house-hunt. I would definitely recommend Chancellors to a friend on the basis of how Mr. Liepa has handled and assisted our search.
Harry · 3 November 2019
Agent replied
Thank you mate! Happy to help ????
★★★★★ 5/5
GoogleHi I am impressed by Brooke 's professionalism throughout the letting process, from initial engagement to finish. Always communicating with each step and visit. Highly recommended for any potential landlords and / or tenants.
Chang · 20 October 2025
Agent replied · 20 March 2026
Thank you for leaving us this great review Chang, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleRecently dealt with Oliver Buckle on the lettings team and he was very polite and informative. Would highly recommend Chancellors !
Kasmin · 29 July 2024
Agent replied · 26 August 2024
Hi Kasmin, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleVassna was very friendly and welcoming. She was able to answer the questions we put forward and presented with confidence in her role. We would definitely recommend Vassna from Chancellors.
Emma · 21 January 2024
Agent replied · 21 March 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleOliver was very humble and patient. He took the time to answer all of my questions.
Rukayat · 23 September 2024
Agent replied · 23 October 2024
Thank you so much for taking the time to give us a 5-star review! We truly appreciate your feedback and are thrilled that you had a positive experience with Chancellors Estate Agents. We hope to work with you again in the future!
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