Chancellors Thatcham reviews

★★★★★ 5/5

Google

Brooke at Chancellors was really lovely to deal with. She was friendly, helpful, and kept us updated throughout the process. She made everything feel easy and stress-free, and was always quick to respond to any questions. Even though we …

Pavol · 22 May 2026

★★★★★ 5/5

Google

Brooke was very helpful in finding properties.

ROSHIN · 20 December 2025

★★★★★ 5/5

Google

I dealt with Brooke to help find me a property and I had great service from start to finish, thank you Brooke

Josh · 20 July 2025

★★★★★ 5/5

Google

Vassna was very patient with us as we were running late stuck in traffic. She sacrificed her time and waited for us till we arrived. She didn't rush us through the viewings but still gave us ample time to check out the houses. She showed great passion for her work and we appreciate her a lot for it!!

Sharon · 22 December 2023

★★★★★ 5/5

Google

Louise has been very helpful with the whole rental process. Would recommend Chancellors and Louise to assist you if you are looking to Let your property in Thatcham. Thank you!

Ruth · 20 March 2025

★★★★★ 5/5

Google

5 stars. We recently had a valuation with Lauren from Chancellors and were very impressed. She was professional, knowledgeable, and approachable throughout, with a warm and friendly manner that made the experience very positive. She is …

Stephanie · 22 April 2026

★★★★★ 5/5

Google

Vassna has been supportive throughout the whole process of finding us an ideal house quickly and providing support every step of the way. She is always contactable by email and phone responding to any queries and when she misses calls she responds timeously. Thank you so much Vassna for your unwavering support in this journey so far.

Tariro · 22 December 2023

★★★★★ 5/5

Google

I can’t thank Brooke enough for her help and the service she provided! She’s an asset to your team!

Emanuelle · 20 July 2025

★★★★★ 5/5

Google

Louise was very helpful in every step of renting my new property. She was able to answer all the questions I had about the property and the process.

Kelly · 20 March 2025

★★★★★ 5/5

Google

I was looking for an house to rent and Brooke Shepherd help me out. She has been fantastic since day one.

Toni · 22 July 2026

★★★★★ 5/5

Google

Just to say that Ben Armstrong has been a pleasure to view properties with very knowledgeable and helpful Thanks again steve

Steve · 20 May 2025

★★★★★ 5/5

Google

We were really pleased that Ben was to showing us around the property as he was very helpful and had great knowledge on the property. …

Sophie · 20 March 2025

★★★★★ 5/5

Google

I dealt with Louise at chancellors and she was amazing, she was really professional and was always happy to answer any questions I had. Thank you!

Lauren · 20 March 2025

★★★★★ 5/5

Google

Stacy has been an excellent help with us purchasing our house. Chasing when others haven’t and contacting everyone for is going above and beyond. Thanks Stacy!

Abi · 20 March 2025

★★★★★ 5/5

Facebook

I have used Chancellors for a while now and there have been some ups and downs but I have found that when you develop a working relationship with a named individual it makes a real difference In particular, Shannon Seymour has done an amazing job in trying to résolve recent issues. She has liaised closely with the tenants, us and the contractors making sure issues were resolved quickly and efficiently. She is courteous and really helpful. I should add that Charmaine Smith was also great!!

Evie · 13 October 2020

★★★★★ 5/5

Google

Great service from Callum at Chancellors, Thatcham. Very informative and professional from start to finish. Would definitely recommend. Glad I made contact with them to let my property. Thank you. Within the last year LAUREN in Thatcham is no helpful and very proffessional she is the a lovely lady to deal withPositiveResponsiveness, Quality, Professionalism

Lisa · 24 November 2023

★★★★★ 5/5

Google

Lauren has been fantastic at guiding us through the process and thoroughly explaining all steps. We feel we are in very good hands!

Amy · 20 April 2025

★★★★★ 5/5

Google

Oliver was prompt and very knowledgeable about the house (which was perfect) he put us all at ease and i didn’t feel rushed (as I have with other agents) all in all a very positive experience. We will be putting in an offer.

Colette · 27 June 2024

★★★★★ 1/5

Facebook

Well where do you start. Firstly this is not a reflection on the Sales team. They have been pleasurable to communicate with but little they can do in terms of letting. Office Manager????????? Who ? THE LETTINGS TEAM ARE A JOKE. TIMOTHY IN PARTICULAR!!!!! NO RESPONSE, LITTLE CORRESPONDANCE AND POOR COMMUNICATION. The background. A young couple apply to rent a property. The young lady is 28 weeks pregnant and looking to up size due to arrival and a growing family. Usual viewings etc takes place and an application is applied for to rent a property. All the paperwork etc is submitted and the couple await the response from letting team and landlord after compulsory checks are complete. During this period Chancellors are advising the couple to hand notice of termination to their current letting agreement with another landlord. They DO NOT take this advice until 100% the letting agreement is signed by all parties. This was a struggle as the letting team did not know a particular body part from their elbow. 15 Days after signed agreement an email is received from Chancellors informing the couple that the landlord has withdrawn. NO REASON OR EXPLANATION. JUST AN EMAIL. NO PHONE CALL FROM LETTING TEAM OFFERING ANY OTHER PROPERTIES OR ADVICE!!!!! JUST AN EMAIL. There is now a young couple 28 weeks pregnant having handed in their Notice to terminate soon to be homeless. GREAT WORK CHANCELLORS!!!!!!!!!!

David · 9 August 2020

★★★★★ 5/5

Google

Lauren was very professional and courteous. Lauren dealt with the viewing of the property in a very good manner, explaining everything well with all the information I could need. I Look forward to dealing with her for the rest of the process or any other viewings. Lauren also took on board my criteria and has sent me other properties that match. Can't recommend enough.

Sam · 30 January 2023

★★★★★ 5/5

Google

Bradley went over and above when I was viewing a property on a particularly wet and miserable day. There were road closures which made me 45 mins late for my viewing. He waited for me so I got a chance to view the property. Thank you Bradley, you're a star!

Faye · 21 January 2024

★★★★★ 1/5

Facebook

Chancellors asked several times to come and update the valuation on our property. We arranged for 1400hrs today. At 1410 nobody had arrived and so I called the office ….. 1st lie - I was told that I had cancelled the appointment by the lad who answered the phone, no I hadn't, why would I be ringing to find out where Chris was? 2nd lie - Oh we tried to ring you several times this morning to check you would be in......that's strange as I was in all morning and have no missed calls!! Its better to tell the truth than to try and come up with pathetic excuses which can be checked. I have told them I have no faith in them and to take me off their books. Very disappointing service after my wife and I spent hours tidying the inside and outside of the house.

Kev · 11 March 2020

★★★★★ 5/5

Facebook

I was assisted by Amy Midlane and Leisa Copper to rent my new home and both have been fantastic from start to finish, super friendly, really helpful and kept in touch every step of the way checking in with me, making sure I understood everything. Leisa went above and beyond to help me get together everything I needed for the references and took time to make sure I could do everything I needed to before I move in. And Amy made sure everything went through without any issues. I've been really impressed and would definitely recommend Chancellors on the basis of this experience.

Sophie · 5 November 2019

★★★★★ 5/5

Google

We met Florence, she is with Chancellors - Thatcham Estate Agents, for viewing of three listed properties. We were really satisfied with the efforts she had made on our visit of all the properties. She was really putting her best in order to show the properties. By far, the best estate agent we have booked our appointment with. Thanks Florence!

Harsh · 31 March 2023