Trusted Agent profile · Thanet
★★★★★
1,062 reviews across 2 platforms
45 High Street, Broadstairs, CT10 1JR, Thanet, CT10 1JR
Miles & Barr's office in Thanet, at 45 High Street, is rated 4.5 out of 5 across 1,062 reviews on two platforms, including 304 Google reviews rated 4.6.
Every review we hold for the Thanet office, from every platform, shown as written. First names only.
5/5
TrustpilotSuperb experience
Superb experience, Jade was brilliant and kept me informed every step of the way
Thank you for sharing your wonderful experience, Lucy. We're thrilled to hear that Jade provided brilliant support and kept you informed throughout. If you need anything further, please don't hesitate to reach out to us.
5/5
GooglePhil was great and very welcoming! He had lots of knowledge about the property, an overall great experience
Thank you for your kind words, Lily. We're thrilled to hear that Phil made you feel welcome. We appreciate your feedback and look forward to welcoming you again soon. Thank you Dan
5/5
TrustpilotJade
Jade Eccott was amazing !! Went above and behind to support me as a first time buyer. Among keeping me in the loop and guided me through
Thank you for sharing your wonderful experience, Donna. We're thrilled to hear that Jade provided exceptional support and kept you informed throughout your journey as a first-time buyer. We strive to deliver a seamless experience with professionalism and integrity. If you need anything further, please don't hesitate to reach out to us
5/5
GoogleMet Sales Advisor, Phil Hopkins at a viewing today & he was very professional, approachable, gave off good vibes and listened to all our suggestions on enhancing the property & offered good advice & input, and was friendly and attentive. He is an asset to your company. We will arrange a second viewing with a family builder to give us an estimate of renovations.
Thank you for sharing your wonderful experience, Mandy. We're thrilled to hear that Phil was professional, approachable, and attentive to your suggestions. We look forward to supporting you with your second viewing and renovation plans. Many thanks, Dan
5/5
TrustpilotWhat an absolute legend Louise is!
What an absolute legend Louise is!! without here we 100% would not have got through this. thank you so so much x
Thank you for your kind words, Antony! We're thrilled to hear that Louise provided the support you needed. Our team is dedicated to delivering a seamless experience with integrity and professionalism. If you need anything else, please don't hesitate to reach out to us
5/5
TrustpilotBecky White was always available and…
Becky White was always available and easy to contact with any queries or questions we had about the purchasing of our new house. Despite some of the unforeseen complications, Becky was on hand to ease any concerns we had and to make sure all parties responded as quickly as possible. Thanks Becky!
We're happy to hear that the purchase of your new house went smoothly. We appreciate that the availability and support you received from Becky, your sales progressor, eased your concerns. Thank you for your positive feedback!
5/5
GooglePhil Hopkins showed me a selection of homes which were exactly to my requirements, he was extremely knowledgeable, patient and polite. Nothing was too much for him when I requested seeing the first home again! His expertise has enabled me to move forward. He also made me laugh which took the stress away, that I had been feeling. I would highly recommend him.
HI Natasha, Thank you for leaving us such a positive review, we really appreciate the time you have taken to leave this for us. We look forward to helping you in the future. Thank you, Dan Woodward.
5/5
TrustpilotA Great Maintenance Manager.
My Excellent Maintenance Manager. Its been great having Madison Rowe as my Maintenance Manager over the last 3 years. She has been very business like and efficient, and quick to reply to any problems l have. She has a cheerful, friendly manner and its been a pleasure having her as my Maintenance Manager. She is definatly the best one l have had after a long association with Miles and Barr.
Thank you, John, for your wonderful feedback. We are thrilled to hear that Madison has provided you with such professional and efficient support. Her cheerful manner and quick responses truly reflect our commitment to putting people first. We appreciate your loyalty and look forward to continuing to deliver great customer value.
5/5
TrustpilotDenise was very helpful during a long…
Denise was very helpful during a long and stressful exchange, I would recommend them. Progressor Abbie was also proactive and helpful whilst Denise was on annual leave.
Thank you for sharing your experience, Aaron. We're delighted to hear that Denise and Abbie provided you with helpful support during a challenging time. We strive to deliver a seamless experience through our professional and proactive team. If you need anything further, please don't hesitate to reach out to us
5/5
TrustpilotSale with Miles and Barr Herne Bay
We have just completed our property sale with Miles and Barr and have been really pleased with the service. Maddie and Reuben in the Herne Bay office have been fantastically helpful and Melissa in the progression team has gone above and beyond in making the sale happen (even assisting whilst on annual leave). We're incredibly grateful and would look to return if we were to sell again in the future.
Thank you for sharing your wonderful experience, Beth. We are thrilled to hear that Maddie, Reuben, and Melissa provided such fantastic support during your property sale. We look forward to assisting you again in the future if you decide to sell.
5/5
TrustpilotI have been renting with Miles and Barr…
I have been renting with Miles and Barr for nearly 3 years now. After a turbulent time with personal issues I can say that Charlotte Thomas at the ramsgate branch has been impeccable with her service and kindness towards me. I couldn’t recommend her as an agent more. Whenever I need anything she is there and responds promptly with whatever I request I need. Thank you for everything!
Thank you for sharing your positive experience Millie. We are thrilled to hear that Charlotte has provided you with impeccable support and kindness. Our team is dedicated to delivering a seamless experience with professional integrity and expertise. If you need anything further, please do not hesitate to contact us.
5/5
GooglePhil is very patient and helpful with details and their office in broadstairs is following up just very professionally
Thank you for your kind review. We’re delighted to hear that Phil and the team provided a professional and helpful service. We really appreciate your feedback and are pleased to have been able to assist you.
5/5
TrustpilotMelissa is a Stellar Sales Progressor
We were impressed with Melissa Scarsbrook's assistance from the start of the sales progression service at M&B. She made first contact and provided regular updates without the need to chase her - a rarity these days in our long experience of buying and selling houses. Melissa also acted as an effective channel of communication with the other side which really helped us plan our move. Every estate agency needs a Melissa! 👏
Thank you, Felicia, for sharing your wonderful experience with us. We're thrilled to hear that Melissa provided such professional support and kept you updated throughout the process. Clear communication and efficiency are our priorities, and it's great to know that Melissa, your sales progressor, excelled in these areas. We appreciate your kind words and hope to assist you again in the future!
5/5
GooglePhil was very engaging knowledgeable thanks for the help!
Thank you for your review Tammy, we are grateful for your positive feedback on Phil. Warm regards Charlotte
5/5
GooglePhil was extremely helpful and professional, highly recommended 👍
Thank you Darren for your positive review regarding your experience with Phil. It is really appreciatied. Warm regards Charlotte
4/5
TrustpilotAlthough it took a long time the sale…
Although it took a long time the sale eventually went through. The team were generally good and Rebecca was very helpful.
Thank you for sharing your experience, David. We're glad to hear that Rebecca, your sales progressor, and our team provided helpful support throughout the process.
5/5
TrustpilotFantastic service
Fantastic service. Kim is always speedy to reply, and gets stuff done asap. Highly recommend.
Thank you for your wonderful feedback, Anna. We truly appreciate your kind words about our speedy support and efficiency. Our team is dedicated to delivering professional service with integrity. We look forward to assisting you again soon!
5/5
GoogleMax was super helpful for us and we would thoroughly recommend using him as an agent!
Hi Kai, Thank you for taking the time to leave such a positive review. We appreciate your support. Kind regards, Dan
5/5
GooglePhil was really friendly, helpful and very accommodating! Would highly recommend!
Thank you for your kind words, Lucy. We're thrilled to hear that Phil provided friendly and accommodating support. We always strive to deliver a seamless experience with professional integrity. Your recommendation means a lot to us, and we look forward to assisting you again. Thank you. Dan Woodward
5/5
TrustpilotGracie Maye was very efficient &…
Gracie Maye was very efficient & effective in solving a plumbing issue. After a week of going backwards & forwards (a severely blocked kitchen sink) Gracie sorted it within 1hr. She contacted a Drainage Company & they were at my property within the Hour. Problem fixed & Well done to Gracie!👏🏻👏🏻
5/5
TrustpilotMichelle (Ramsgate Office) has been my…
Michelle (Ramsgate Office) has been my Property Manager for several years now. She has always dealt quickly with any late payments from tenants & any of my other enquiries efficiently & is also very knowledgeable about all of the recent legislation changes. I have needed a variety of works undertaken on my properties over the years & she always quickly arranges quotes for me. Sarah
Thank you for your kind words, Sarah. We are thrilled to hear that Michelle has provided you with efficient support and local expertise over the years. Our team is dedicated to delivering professional service and ensuring you receive great value. If you ever need anything further, please don't hesitate to reach out to us.
5/5
GoogleMy husband and I have been viewing a lot of houses recently and Phil’s approach really stood out to us. He had lots of useful knowledge about the house and area but also allowed us our space to view the property for ourselves. He was so personable and it made the viewing experience a relaxed but insightful one.
Hi Max, thank you so much for leaving us such a positive review, its really appreciated and we look forward to helping you soon. Kind regards, Dan Woodward, Sales Director.
5/5
TrustpilotRaised the issue of getting a new EPC…
Raised the issue of getting a new EPC done with the property manager, setting out our rationale and asking for her thoughts on the matter. She replied promptly and gave her recommendation in clear terms. She offered to get an EPC assessor lined up if we didn't have anyone we wished to approach ourselves to do the necessary. We happily accepted her offer.
Thank you for sharing your positive experience, Shirley. We're glad our property manager provided clear recommendations and support for your EPC needs. It's great to hear you accepted her offer for assistance. We strive to deliver professional service with local expertise and efficiency.
5/5
GooglePhil made the whole experience useful, informative and pleasant
Thank you for your kind words, Richard. We are delighted to hear that Phil made your experience both informative and enjoyable. We strive to provide professional support and clear communication to ensure customer value. If you need anything further, please feel free to reach out to us. Thank you,. Dan Woodward
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Miles & Barr's Thanet office has 1,062 reviews across two platforms: 304 on Google, 758 on Trustpilot (across the whole business).
Miles & Barr Broadstairs is rated 4.5 out of 5 across all 1,062 reviews, and 4.6 out of 5 on Google from 304 reviews.
Miles & Barr Broadstairs, 45 High Street, Broadstairs, CT10 1JR, Thanet, CT10 1JR.
