Miles & Barr Broadstairs reviews in Thanet

★★★★★ 5/5

Google

Thanks so much for your help with selling my parents home. Phil was punctual and communicative and definitely went the extra mile for us at this difficult time. Would recommend.

Soar · 10 August 2026

★★★★★ 5/5

Google

The whole experience was courteous and professional. Phil was a please to work with and I would recommend him to any other home buyers. .

Mick · 10 September 2026

★★★★★ 5/5

Trustpilot

Brilliant Communication

Louise Dayley was exceptionally helpful and easy to reach for reassurance and information regarding sale of property to Tenants. I would go so far as to say She held the whole process together

Stephen · 16 July 2026

★★★★★ 5/5

Trustpilot

Louise at Miles & Barr has made the…

Louise at Miles & Barr has made the process of buying our first home so much easier. They were really helpful from the moment we found a property with them, and whenever they had a property that matched what we were looking for, they always let us know. They worked around us throughout the whole process, and Louise has kept us updated from the moment we placed our offer.

Ellie · 30 September 2026

★★★★★ 5/5

Trustpilot

Debbie T has been an absolute joy from…

Debbie T has been an absolute joy from start to finish of our house purchase! She’s incredibly knowledgeable, always on hand with brilliant advice (and the occasional agony aunt session!) and has been fantastic at keeping us updated and chasing things along. She’s a pleasure to speak to and has made the whole process feel so much easier. A real credit to Miles & Barr, thank you, Debbie! ❤️

Lauren · 23 September 2026

★★★★★ 5/5

Trustpilot

The team at miles and Barr have been…

The team at miles and Barr have been very helpful and Abigail Mantel has been very helpful with the selling of my house

Nigel · 16 September 2026

★★★★★ 4/5

Trustpilot

Gracie Mae Brown feedback

Gracie Mae Brown is very helpful and promptly follows up on any issues and requests that I put her way. She clarified status of rental increase and following up promptly on gas invoice

Malcome · 10 July 2026

★★★★★ 5/5

Trustpilot

An Excellent Company To Work With

From the very beginning of the sales process all members of the Miles and Barr team we very attentive. We were offered good advice and and at all times they showed courtesy and patience. 95% of the time they responded to our emails within a day. Highly recommended estate agent to work with. I have probably forgotten some one but thank An Excellent Company To you Sam, Kayleigh, Emily, Ross and Jordan.

Gtcollins · 7 September 2026

★★★★★ 5/5

Trustpilot

Lisa has been wonderful!

My property manager Lisa has been wonderful and approachable and my experience with Miles and Barr is one of the most positive I have had in 14 years of renting !

Robert · 17 July 2026

★★★★★ 5/5

Trustpilot

Good job done. Worth the fee.

My family need a lot of care .I am an unpaid carer . The fact that the staff at Miles and Barr do such a great job of managing our rental property a huge help to me . Every time I contact them they respond and help with useful one to one conversations ,such a help as technology simply does not understand the world and work load of an unpaid carer .Thank you all at Miles and Barr.

Mrs · 23 July 2026

★★★★★ 5/5

Google

We had a really positive experience with Phil who showed us around the property. He was friendly, professional and very helpful throughout the viewing. He took the time to answer all of our questions and made us feel comfortable without putting any pressure on us. It was clear that he genuinely wanted to help. Overall, a great experience and we would definitely recommend to anyone looking for a property.

Karina · 19 September 2026

★★★★★ 5/5

Trustpilot

Clear communication and great sales progressor

Miles and Barr were great at talking us through the whole process of purchasing a house and our sales progressor Annie was fantastic keeping everyone on track - thank you!

YY · 21 July 2026

★★★★★ 5/5

Trustpilot

Nadine held my hand when times were incredibly stressful

We had a tricky and bumpy journey with this sale. I am entirely convinced the fact that very junior people employed by the solicitors involved acting for the buyer in the transaction caused most of the issues we all faced collectively as buyer, seller and Agent. Their incompetence and apparent lack o empowerment, the lack of honesty and transparency or any sense of responsibility to fulfil the most basic of tasks (for which they were contracted and paid) with any sense of urgency or care meant the conveyancing process was long, fraught with hold ups, half truths, unfulfilled promises causing stress and completely and unnecessary delay. Through this whole process, frustrating as it was daily, Nadine as Miles and Barr’s progressing agent tried above and beyond to find solutions for all parties. She responded quickly with answers when she was eventually able to get them from both the buyer and eventually the buyer’s solicitor. She listened while I ranted at the ridiculousness (and incompetence of parties who must do this day in day out)of it all, always tried to find solutions and was pulled in all directions. She kept calm, although I know she shared my frustration at the unnecessary complexity of what should have been a simple, short chain and relatively small transaction was palpable. She kept positive and kept me in the loop when there was eventually progress and news. She did a better than anyone could have done faced with the broken and outdated almost entirely still analogue process of conveyancing as it is with solicitors today. The system is broken, conveyancing is not taken seriously enough by Solicitors and people like Nadine have to deal with the outcome of that hourly in their working day. She remained optimistic and positive She deserves to be praised for her tenacity and patience and client service.

Kerry · 7 July 2026

★★★★★ 5/5

Trustpilot

Becky been so helpful

Becky has been extremely helpful under quite difficult circumstances . We have relied on her to be the link with our buyer.

Teresa · 11 September 2026

★★★★★ 5/5

Trustpilot

An excellent service all round

From the first meeting with Harvey we were constantly updated with how our everything was going. Unfortunately the market changed and after it being explained to us it was necessary to reduce the sale price. Once this was done the interest was immediately there. We decided to go with the solicitors who Miles and Barr recommended and can’t fault Boys and Maughan Once sale agreed we had a dedicated contact in Melissa who was the go between for all parties and kept us updated. This made a huge difference to know that things were progressing behind the scenes. They may not be the cheapest estate agents but you get what you pay for and this was a very smooth service which we would recommend.

Mark · 3 July 2026

★★★★★ 5/5

Google

Phil was great, really nice guy. Felt at ease immediately, he answered all our questions. A very pleasurable experience.

Alexandra · 26 September 2026

★★★★★ 4/5

Trustpilot

Stressful Solicitors

I decided to use Miles & Barr to sell my property after such a great experience in the past. However, this time wasn't the same from start to exchange. Incompetent solicitors, predominantly on the buyer's side. Frustration and unbearable stress due to nearly losing my next property twice. I would like to give great praise to Denise Lumpkin, the Sales Progressor, who worked tirelessly to get this sale over the line. Her professionalism was outstanding, and kept me going when it felt like all hope was lost. Full gratitude to Denise, as it shouldn't take 10 months to sell an apartment, when before, I sold my house with Miles & Barr in 6 months from start to finish.

Mrs · 1 July 2026

★★★★★ 5/5

Trustpilot

Thank you Louise and Graham

Dedicated contact Louise was prompt, understanding and on it, excellent in getting it over the line. Thanks also to Graham who was personable, thorough and generous.

Adam · 10 August 2026

★★★★★ 5/5

Trustpilot

Excellent communication throughout the…

Excellent communication throughout the process from beginning to end. Special thanks to Rebecca Gravener. Would definitely recommend.

Alex · 2 October 2026

★★★★★ 5/5

Google

Max Squires has been great in helping with my process of finding a flat to let, he’s responsive, knowledgeable and has great attention to detail!

Laila · 10 August 2026

★★★★★ 5/5

Google

Great experience, so helpful and made the application so much easier, Max was really helpful and was very understanding with the position I was in.

Paul · 10 August 2026

★★★★★ 5/5

Trustpilot

Melissa kept us up to date and chased…

Melissa kept us up to date and chased solicitors when asked. She was helpful and responded quickly to my queries. Definitely recommend.

Kaye · 27 August 2026

★★★★★ 5/5

Trustpilot

Excellent service

My property manager Kim is responsive to requests and property issues and goes above and beyond in delivering an excellent service. Highly recommend Miles and Barr lettings.

Nicholas · 22 July 2026

★★★★★ 5/5

Trustpilot

Reassuring Advisor during a 7 month sale

During a torturous 7 month sale, Emily Stickler was a constant reassuring advisor and voice of reason. Legalities aside, Miles and Barr team were courteous and efficient.

Helen · 21 July 2026