Miles & Barr Broadstairs reviews

★★★★★ 5/5

Trustpilot

Not all heroes wear capes..

Louise Daly is worth her weight in gold, and any buyer or seller will be lucky to have her on their team. She was consistently excellent and often more effective than the solicitors at moving things forward. Always available, always proactive, and more than once, blurred the line between sales progressor and shoulder to cry on! The sale was painful, and without her I simply don't believe it would have gone through. Miles and Barr are lucky to have you Louise!

Alicia · 8 September 2026

★★★★★ 5/5

Trustpilot

Successful sale in tough circumstances!

As first time sellers, we were a bit nervous about the process of getting maximum profit whilst feeling like we were in safe hands. James Cussen really believed in the property we were selling, and when eventually our first buyer came through, it was also our last! Also shout out to Katie Rigden & Freddie Haycock who were always on hand when my wife and I had worries about the lack of movement.

James · 18 September 2026

★★★★★ 5/5

Trustpilot

Simply The Best

We have used Herne Bay branch 3 times now and they go from strength to strength. Fantastic all round experience from valuation to completion. I must give a very special mention to Mel we would have never got to complete without her. She always made you feel like you was her only client. Finding time for us and supporting our buyers. A very big thank you to all the staff members. Fantastic experience!

Frances · 20 August 2026

★★★★★ 5/5

Trustpilot

A great experience! 👌

As first time buyers, we had very little knowledge of the house buying process. However, the team at Miles & Barr were superb. They were Incredibly helpful and supportive. Our sales progressor Debbie Mead was always on hand to answer any questions, follow up on any enquiries and to generally keep us in loop. Overall, a great experience! 👌

Jamie · 11 September 2026

★★★★★ 5/5

Trustpilot

Rebecca has been incredible!

Rebecca has been incredible! She was our Sales Progressor and with a very complicated chain, she was the lynch pin that kept it all moving. Even the solicitors were leaning on her to keep everyone in line. I honestly dont think we would of got this far without her and I can't thank her enough, She is a credit to Miles and Barr and worth the fee all on her own! Also Ethan did an incredible job negotiating the offer, we explained our budget for the house and he worked his magic to get our offer agreed aswell as the sale on our house.

Ross · 15 December 2025

★★★★★ 5/5

Trustpilot

Great communication

Great communication - Denise was the senior sales progressor for my purchase. She kept me up-to-date along the way and guided me with the process and procedures. A house move and purchase can be stressful, however, Denise certainly helped to ease things.

Lynn · 16 September 2026

★★★★★ 5/5

Trustpilot

Sales Progressor of the century

Outstanding service, Thank you so much to Louise Daly for truly going above and beyond to secure our sale/purchase! We had a complex chain which faced many complications but Louise kept us informed every step of the way and helped us achieve our goal!

Grant · 26 August 2026

★★★★★ 5/5

Trustpilot

A very smooth purchase from start to…

A very smooth purchase from start to finish. Great communication throughout and super friendly, helpful staff. I would highly recommend this agency! A huge thank you to Louise, who handled my case and supported me throughout the whole process. Thank you

Sylwia · 13 September 2026

★★★★★ 5/5

Trustpilot

Great assistance from Louise!

Can’t praise and thank Louise enough for her help during our sale. She called me regularly with updates and was invaluable in keeping communication going between us, our buyer and both solicitors. Invaluable help, thank you Louise. Thanks also to the sales team.

Janice · 28 August 2026

★★★★★ 5/5

Trustpilot

Above and beyond

Emily Stickler was kind, considerate, professional, and determined to resolve every inquiry, issue, concern, or problem quickly and efficiently. This made a very stressful situation involving moving significantly more manageable. Thank you, Emily, for going above and beyond for us.

Margaret · 14 September 2026

★★★★★ 5/5

Trustpilot

Emily Stickler

Although it went on for a lengthy amount of time, Emily Stickler re-assured is at every step. We called up almost every week and Emily was nothing but kind and polite in response, calling back if we didn't catch her by phone.

Curtis · 29 August 2026

★★★★★ 4/5

Google

Contracted to miles and Barr for 20 weeks and in that time had minimal viewings which resulted in us reducing our price three times. Admittedly this was due to market forces but even doing this we had next to zero interest. Luckily we had viewings right at the very end of the contract when miles and Barr were about to lose us, which resulted in us accepting an offer. The staff at Miles and Barr seemed friendly and professional but certainly weren’t proactive in pushing our property and getting buyers round until they were about to lose us. If we hadn’t sold at that last minute, we were all set up ready to move to an alternative estate agency. The successful viewing, and subsequent 2nd and 3rd viewings were all managed by Phil who was very friendly and professional, and we feel helped to clinch the deal - so many thanks to Phil.

Richard · 19 October 2025

★★★★★ 5/5

Trustpilot

Brilliant first time buyer experience!

Miles & Barr have been great from start to finish in my flat purchase journey. As a first time buyer it can be quite daunting buying a property but the team have been on it since day 1 and kept me in the loop and up to date the entire time. They are very vigilant and up to speed, and by using the recommended solicitors this really sped things up as well as made the process seamless. Thanks to Emily Stickler for the frequent updates and support, Maddy Hyde for her assistance, and Kayleigh Turner for the onboarding. Great first experience and would recommend to any other first time buyers out there!

Lewis · 19 September 2025

★★★★★ 5/5

Trustpilot

Nadine Roberts

Nadine Roberts, Senior Sales Progressor provided invaluable support in the latter stages of our property purchase through Miles and Barr. Her regular “check ins” with us and timely communications when the going became tough with our sales chain were supportive and we feel, integral, in bringing the extremely fraught exchange and completion process to a satisfactory conclusion. We really appreciated both her professional and reassuring manner and “safe pair of hands” in supporting both our Seller’s interests and ours and in facilitating communications lower down our chain. Nadine provided excellent customer service and both complimented and completed our earlier 5* experience with Miles and Barr colleagues, in their role as Selling Agents within the Broadstairs area. Trustworthy and Exemplary recommendation to anyone seeking Estate Agency services in and around Broadstairs. With thanks to all the Team

Consumer · 15 September 2026

★★★★★ 5/5

Trustpilot

Great communication and service from Louise in Margate

We have recently been with Miles & Barr in regards to selling our property in Margate, from March until now. We have had Louise Daly as our point of contact and she has been phenomenal throughout the whole process. She has been consistent with communication, answering all our questions in a timely manner, not only telling us what has happened, but what is likely to happen next with the process as to our request. Louise has always been available to answer all our questions, regardless how small they were. A quick email of reassurance and she responds promptly with answers.

Steph · 2 September 2026

★★★★★ 5/5

Trustpilot

Successful purchase and sale

This has been a long drawn out purchase and sale needless to say Becky White has been most helpful and professionally competent. Many thanks to her and the team .

Linda · 11 September 2026

★★★★★ 5/5

Trustpilot

Good experience selling our house with the deal branch

Good experience selling our home with the deal branch. Luke H was great at communicating with us and keeping us informed and also Aimee during the viewing process. Jade the sales progressor also did a great job updating us and handling any concerns after the offer was accepted. After having challenging first buyers they went out of their way to get us a new better offer and see it through to exchange of contracts. I would use them again if I ever look to move again.

Brendan · 26 August 2026

★★★★★ 5/5

Trustpilot

Emily stickler Our home-buying champ

Emily stickler was our contact point for the purchase of our first home, she was great from start to finish and got involved when we needed her too chasing paperwork,solicitors.Emily also kept us up to date fully with the process week by week and we were able to complete in a month as no chain either side because of the fast efficient service she provided. She answered all our calls and questions promptly and was very professional and kind with us. This whole process was made stress free by Emily and we thank her for that....

Belinda · 26 August 2026

★★★★★ 5/5

Trustpilot

Calming the turmoil

It was a particularly fraught transaction with lots of unexpected twists and turns. Without Nadine, I don't think it would have gone through at all. Thank you Nadine.

Peter · 14 September 2026

★★★★★ 5/5

Trustpilot

Maisie is very helpful!

Maisie is our property manager and she’s absolutely great. Even when things are out of her control, she’s compassionate and responsive to us. Grateful for her making renting life easier.

Liam · 24 August 2026

★★★★★ 5/5

Trustpilot

Great experience purchasing our new…

Great experience purchasing our new property through Miles and barr! Becky White was very helpful throughout, providing regular updates and chasing solicitors vigorously for us.

Glenn · 17 September 2026

★★★★★ 5/5

Trustpilot

The team at miles and Barr have been…

The team at miles and Barr have been very helpful and Abigail Mantel has been very helpful with the selling of my house

Nigel · 16 September 2026

★★★★★ 5/5

Trustpilot

An Excellent Company To Work With

From the very beginning of the sales process all members of the Miles and Barr team we very attentive. We were offered good advice and and at all times they showed courtesy and patience. 95% of the time they responded to our emails within a day. Highly recommended estate agent to work with. I have probably forgotten some one but thank An Excellent Company To you Sam, Kayleigh, Emily, Ross and Jordan.

Gtcollins · 7 September 2026

★★★★★ 5/5

Trustpilot

Becky been so helpful

Becky has been extremely helpful under quite difficult circumstances . We have relied on her to be the link with our buyer.

Teresa · 11 September 2026