5/5
View AgentsViewing with FBM
Charlotte was professional and business-like throughout the process. She arranged the viewing quickly and confirmed back to us promptly. Gave us a very helpful visit to the property. Pleasant and cheerful throughout
Trusted Agent profile · Tenby
Verified
FBM Tenby reviews
★★★★★
185 reviews across 3 platforms
St Julian Street, Tenby, SA70 7AS
FBM's office in Tenby, at St Julian Street, is rated 4.8 out of 5 across 185 reviews on three platforms, including 92 Google reviews rated 4.8.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers7 reviews
Charlotte always gives 150% to both buyers and sellers. She has been a pleasure to work with. She is both friendly and professional very a great knowledge of ...Read all 7 from sellers
Buyers77 reviews
Steph was - by far - the most professional sales negotiator we have dealt with whilst looking for our next home. She was very knowledgeable, friendly and ...Read all 77 from buyers
About FBM Tenby
Founded in 1833, FBM Estate and Lettings Agents started life under the famous Frank B Mason, and has continued to be a family-run business to this day. FBM are one of Pembrokeshire’s leading estate and letting agents. Privately owned, our independence means we have drive and tenacity that your average estate agent may not. This has helped us to become the multi award-winning company we are today, boasting offices in the county’s principal towns of Tenby, Haverfordwest, Milford Haven and Pembroke. We get your property seen. We ensure a high profile digital presence including key social media platforms, Google, and on multiple sales platforms including Rightmove & Zoopla. You’re in safe hands with FBM.
Reviews
Every review we hold for the Tenby office, from every platform, shown as written. First names only.
View Agents4.7/5
View AgentsCharlotte
Charlotte is an excellent ambassador for FBM. Polite and friendly, she obviously ensures she is familiar with the properties she is showcasing. She has a good understanding of a buyers needs.
4.9/5
View AgentsViewing
Leigh was extremely helpful and professional. He was knowledgable and informative answering any queries that we had .
5/5
GoogleKatie has provided excellent help and honest advice getting our property back on the market. True professional, reliable and great service. I would highly recommend her!
5/5
GoogleChurchill Park Jeffrystone Charlotte hosted us to view this property. She did a very professional job. She was knowledgeable about the property and area. Thank you.
5/5
GoogleCallum was very knowledgeable about the property we were viewing and answered any questions we had with sensible answers , he was friendly and approachable, a good experience
4.6/5
View AgentsWaterloo Road, Milford Haven
I had the pleasure of meeting Charlotte this morning for a property viewing, and she was fantastic. She was professional, friendly, and incredibly knowledgeable about the property and the local area, answering all my questions thoroughly and making me feel at ease throughout the viewing. Charlotte’s attention to detail and genuine enthusiasm for helping clients find the right home really stood out, and she took the time to understand what I was looking for while offering helpful insights I hadn’t considered. I left feeling confident and well-informed, and I would highly recommend her to anyone looking for an estate agent who goes above and beyond.
5/5
GoogleWe have been house hunting for a while and Charlotte has been amazing very professional and always keeping us up to date with new properties.
5/5
View AgentsAgent Review
Charlotte was very friendly and guided myself and my partner through the viewing very professionally.
5/5
View AgentsProfessional
Leigh Thomas was professional and has a friendly demeanour. Had all the answers to our questions. Was a pleasure.
5/5
View AgentsEast Williamston
Steph was excellent and professional
Agent replied · 28 August 2024
Dear Ian, Thank you so much for your five-star review. We're thrilled to hear that you had an excellent experience with our agent Steph. Professionalism is at the heart of what we do, and your acknowledgement is greatly appreciated. We look forward to assisting you again in the future.
4.9/5
View AgentsCharlotte Clark (Charlee)
Charlee was very professional, knowledgeable and friendly. Her local knowledgeable has been invaluable and has helped inform our decision making.
4.8/5
View AgentsHouse veiwing
Viewed a property , unfortunately not for me but the member of staff that conducted the veiwing was very professional, knowledgeable and a pleasant personality. Thank you
5/5
View AgentsExcellent experience
Charlotte was a friendly and professional person. She was very approachable and knowledgeable and answered all my questions. She explained everything very clearly and it was a pleasure to meet her
5/5
View Agents7 Malin Court
Charlotte was excellent. U formally the property was not for us
5/5
GoogleCharlotte was very welcoming and helpful showing us around while looking for our next home, very friendly and informative.
4.8/5
View AgentsCharlotte Clark
We are new to the area and Charlotte was very helpful and gave us lots of useful information
5/5
View AgentsViewing agent
Charlotte Clark was really helpful, engaging and knowledgeable about the property being sold
5/5
View AgentsProperty Viewings
Charlotte of FBM Tenby has been very professional and efficient at both viewings. The correspondence has been prompt keeping the process moving forward.
5/5
View AgentsProfessional & friendly
Writing this after a viewing with Charlotte Dudley who was exceptionally pleasant and helpful, and very professional. We were struck by her willingness to answer our questions and get answers to things she didn't have at her fingertips. We are also selling with FBM and have found everyone knowledgeable and keen to make a daunting process feel easier.
5/5
View AgentsStrawberry gardens
Thanks to Charlotte for showing us around strawberry gardens today. Very professional , highlighted the best points of the property. Very positive and friendly . Thanks
5/5
GoogleVery professional and friendly service from all the team at FBM Haverfordwest involved in selling my property. Great communication throughout 👏 …
2/5
GoogleWith hindsight we would not use this estate agent again. A senior sales negotiator who says she does not negotiate, a branch manager who does not communicate with buyer and seller effectively and a director who does not answer e-mails. There are better out there.
Agent replied · 29 June 2026
Dear Mr Reason, We appreciate your comments, they provide valuable insight into your experience … More
5/5
FacebookMy good friend Dom 😊 Niamh who sold my house in 14 days😵 And a special mention to Lisa Bradley for getting the sales over the line in time for Xmas. Thank you FBM team😃
Agent replied · 25 October 2023
Wishing you all the best in your new home 🏠
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about FBM Tenby
How many reviews does FBM Tenby have?
FBM's Tenby office has 185 reviews across three platforms: 92 on Google, 8 on Facebook, 85 on View Agents.
What is FBM Tenby's rating?
FBM Tenby is rated 4.8 out of 5 across all 185 reviews, and 4.8 out of 5 on Google from 92 reviews.
What do sellers say about FBM Tenby?
7 reviews from sellers, rated 5.0 out of 5 on average. For example, Susan wrote: "Charlotte always gives 150% to both buyers and sellers. She has been a pleasure to work with. She is both friendly and professional very a great knowledge of ..."
What do buyers say about FBM Tenby?
77 reviews from buyers, rated 4.9 out of 5 on average. For example, Liz wrote: "Steph was - by far - the most professional sales negotiator we have dealt with whilst looking for our next home. She was very knowledgeable, friendly and ..."
Where is FBM's Tenby office?
FBM Tenby, St Julian Street, Tenby, SA70 7AS.
