77 reviews from buyers, from every platform, shown as written. First names only.
★★★★★ 5/5
View AgentsAgent’s review
Steph was - by far - the most professional sales negotiator we have dealt with whilst looking for our next home. She was very knowledgeable, friendly and allowed you space and time to view the property which is needed when considering it as your forever home. She answered all our questions and really did the seller and their home a great service with her positivity about the property. Many thanks for taking us around!
Liz · 7 September 2024
Agent replied · 2 October 2024
Dear Liz Gwilliam,
We are thrilled to hear about your positive experience with Steph. Her professionalism and dedication to providing exceptional service truly reflect our commitment to assisting clients in finding their forever homes. We greatly appreciate your kind words and are pleased to have been part of your journey. Thank you for choosing us, and we look forward to supporting you in any future property ventures.
★★★★★ 5/5
View AgentsFBM - Tenby - Estate Agent Niamh Gardener
Niamh Gardener from FBM Tenby managed the sale of the property (which my wife and I purchased) on behalf of the Vendor.
Niamh was extremely professional and competent and dealt with all of my queries without delay. The sale was completed very promptly. I am sure that Niamh fulfilled a very important role in this regard.
Niamh is a great asset to FBM and, notwithstanding how early on Niamh is in her professional career, she is an outstanding member of FBM's staff.
Mark · 15 February 2024
Agent replied · 14 March 2024
Dear Mark,
Thank you for taking the time to share your experience with Niamh and FBM Tenby. We pride ourselves on professionalism and prompt service, so we're delighted to hear that Niamh exceeded expectations. We’ll ensure your kind words reach her. We appreciate your commendation and are thrilled to have helped with your purchase.
Warm regards,
★★★★★ 5/5
View AgentsFantastic agent
Steph was amazing. We were provided relevent information and had space to view however at same time Steph was on hand to answer queries. Anything she was unable to answer she followed up in a later telephone call. I have viewed many and feel Steph was the best by far. Thank you for the viewing and accomodating our numerous queries. Would definitely give more stars if I could
Debbie · 2 August 2024
Agent replied · 28 August 2024
Dear Debbie Phillips,
Thank you so much for your glowing review! We are thrilled to hear about your positive experience with Steph and the service she provided. Our team is dedicated to offering informative and comfortable viewings while being available for all queries. Your feedback is greatly appreciated, and we're here to assist you further whenever you need us.
★★★★★ 5/5
View AgentsProfessional and friendly agent.
Isabella is excellent, she didn't come across as pushy or overly salesy but was helpful, professional and she understood both the buyer and the seller's positions. Very very good and positive experience.
Martina · 27 October 2025
Agent replied · 10 November 2025
Dear Martina,
Thank you for your wonderful feedback! We’re thrilled to hear that Isabella provided you with a positive experience and effectively balanced the needs of both buyer and seller. Your kind words inspire us to continue delivering exceptional service. If you need any further assistance, please don’t hesitate to reach out!
Best regards,
★★★★★ 5/5
View AgentsOak hill cottage
Charlee is a complete professional. She found us the perfect property, told us as soon as it was listed. She met with my husband as I could not attend and she thoughtfully sent us a video of the property so I could see it. We absolutely love and want this property! We have reduced the price on ours to sell it quicker so we have a chance. Thank you Charlee
Honora · 21 May 2025
★★★★★ 5/5
View AgentsCharlotte Dudley FBM Narberth
Charlotte was very friendly, welcoming and professional. She was well prepared and had a lot of knowledge of the property and the process.
Ann · 21 May 2026
★★★★★ 4.5/5
View AgentsCharlotte-FBM
Charlotte showed us around the property today, was very polite, professional and helpful with regards to understanding the property and its current issues. Charlotte was helpful in respect of not having full details on some areas of the house, but willing to support to help unpick these for clarification in possibly moving forward.
Dean · 12 August 2025
★★★★★ 5/5
View AgentsHelpful and knowledgeable sales agent
Leigh who kindly arranged and showed us the beautiful property was very helpful and knowledgeable. The bungalow at Summer hill, Stepaside was a beautiful home but unfortunately after much family discussion did not totally suit our current needs.
Thank you to Leigh and the property owner for allowing us to view this beautiful property.
Jane · 4 July 2025
★★★★★ 5/5
View AgentsVanessa Lynch
Vanessa was friendly and as excited to see the house as I was. I didn’t feel rushed, Vanessa took note of my questions and was easy to talk to.
Pippa · 8 January 2026
★★★★★ 5/5
View AgentsMalden
Vanessa was very professional and lovely. I loved the house but there is more work to do than I had initially thought.
Angela · 10 January 2026
★★★★★ 5/5
View AgentsExcellent estate agents!
Charlotte was very friendly and professional. This was my second viewing and she understood my need to re view and my situation. She is an excellent estate agent
Linda · 29 October 2024
Agent replied · 11 November 2024
Dear Linda Felton,
Thank you so much for your lovely review and the five-star rating! We’re delighted to hear about your positive experience with Charlotte. It’s fantastic to know she was able to support your needs and make your viewing experience both accommodating and pleasant. We’ll ensure your kind words are passed on to her. Looking forward to assisting you further!
Best wishes,
★★★★★ 5/5
View AgentsSaundersfoot viewing
Charlotte was very professional informative and a pleasure to meet and deal with.
Mark · 11 March 2026
★★★★★ 3.6/5
View AgentsProperty veiwing
Agent was polite and professional,
Nina · 11 May 2026
★★★★★ 4.9/5
View AgentsFeedback
Charlotte was having a tough day as had been involved in an accident on her way to show us around the property. She was extremely professional and did a great job even though clearly shaken. The property was beautiful but just a little too small downstairs for us.
James · 23 March 2025
★★★★★ 5/5
View AgentsExtremely professional
Leigh is extremely professional and curtious. He sent me all the details for our viewing in St Clears and even pin pointed where it was explaining that the sat nav won't pick it up as the area was new .
Hannah · 20 June 2025
★★★★★ 5/5
View AgentsFirst time buyer
As a first time buyer, Charlotte was very helpful and could answer any questions that I asked. She was knowledgeable about the property and was a pleasure to talk to
Mali · 27 August 2025
★★★★★ 5/5
View AgentsHouse in South Pembrokeshire
Isabella was extremely helpful, efficient, friendly. Any requests were quickly dealt with - we were very impressed.
Ian · 12 December 2025
★★★★★ 4.8/5
View AgentsAgents review
Isabella was a delight. Even though she was relatively new to the post she was enthusiastic and lovely. Could not have wished for a nicer agent.
Gail · 17 September 2025
★★★★★ 5/5
View AgentsBuyer
Adam was very helpful and knowledgeable.
Philip · 12 March 2026
★★★★★ 5/5
View AgentsLeigh Thomas - Agent Review
Leigh showed us around a beautiful property in Saundersfoot. Very smart and professional a credit to FBM Estate agents. Thank you Leigh. looking forward to you securing our perfect home
Deborah · 1 August 2025
★★★★★ 5/5
View AgentsVery professional, very human.
Steph is very professional and knowledgeable. She is also very approachable and real. It was a pleasure to do business with her.
Helen · 25 September 2024
Agent replied · 2 October 2024
Dear Helen,
We're delighted to hear about your positive experience with Steph! Thank you very much for taking the time to share your satisfaction. We take pride in our team's professionalism and approach-ability, and it's rewarding to know that it made your experience pleasurable. We look forward to assisting you again in the future.
★★★★★ 5/5
View AgentsMark aston
Niamh was very professional and helpful with everything we asked I'm sure she has a great future ahead of her. We would highly recommend anyone looking to buy or sell through this agent.
Mark · 6 March 2024
Agent replied · 14 March 2024
Dear Mark Aston,
Thank you so much for your kind words and for taking the time to leave us a 5-star review. We're thrilled to hear that you had such a positive experience with Niamh. Our team is dedicated to offering the highest level of service, and your recommendation means a lot to us. We look forward to assisting you again in the future!
★★★★★ 5/5
View AgentsViewing the above property
We were very impressed with Charlotte showing us around Leecroft on two occasions…very honest professional and constructive…being knowledgeable about the property and finding out about our queries that we had….her manner was pleasant and polite and very helpful…..and an asset to your business…We would recommend FBM to future buyers and sellers and would use FMB for future sales….wishing your company and staff a big thank you…
Steven · 1 November 2024
Agent replied · 11 November 2024
Dear Steven,
Thank you very much for your kind words and for taking the time to share your experience with Charlotte. We're thrilled to hear you found her service so helpful and informative. It's fantastic to receive your recommendation. We look forward to assisting you with any future sales!
Warm regards,
The FBM Team
★★★★★ 5/5
View AgentsFirst choice FBM
Leigh is friendly, helpful, approachable gent who understands your needs, we hope we can find our next dream home with his help x
DW · 11 September 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
