5/5
Positive experience
Isabella was professional, knew all about the property and answered our questions.

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★★★★★
77 reviews from buyers · all 185 reviews
St Julian Street, Tenby SA70 7AS
77 reviews of FBM's Tenby office come from buyers, rated 4.9 out of 5 on average. We know the reviewer is one of the buyers when they told us, ticked it on the review form, or the review says so. Checked 9 October 2026.
77 reviews from buyers, from every platform, shown as written. First names only.
5/5
Positive experience
Isabella was professional, knew all about the property and answered our questions.
5/5
Impressed with initial contact
Niamh was lovely to meet. She was helpful and knowledgeable and if we take things forward consider her an excellent introduction to the fbm team
Dear David, Thank you so much for your kind words. We're thrilled to hear you had a positive experience with Niamh and found her helpful and knowledgeable. It's wonderful to know that she has set a high standard for our team at fbm. Warm regards,
5/5
Thank you Charlotte
After a series of disappointing experiences with Estate agents, it was such a pleasure to liaise with Charlotte about properties in Saundersfoot. She answered our questions prior to viewing quickly and thoroughly, allowing us to be fully prepared for the viewing. During the viewing she was friendly and demonstrated a good knowledge of the property and area. Charlotte has restored my faith in estate agents. Thank you.
5/5
Charlotte Clarke
Charly was brilliant, professional, informative and confident without being pushy. She understands how to deal with the client confidently but without arrogance. Very well informed and personable. We are in very capable hands with Charllotte Clarke
4.2/5
Great Service FBM
Just completed on a bungalow at Manorbier our negotiator Niamh kept us informed throughout the sale very professional pleasant young lady who is a real asset to FBM
Thank you for your kind words, Gregory. We're delighted to hear that you found the service provided to you by Niamh to be professional and pleasant. We are proud to have her as part of our team here at FBM.
5/5
Excellent first viewing
Viewed this property today with Charlotte. Very impressed with her punctuality (early), friendliness and professionalism. She was extremely helpful, and took away some of my questions for more detailed answers. The property itself was nice, and I left with an overall good impression.
Dear Graham, Thank you for your wonderful feedback! It's a delight to know Charlotte's service excellence made your property viewing experience a positive one. We're thrilled you were impressed with the property and we look forward to assisting you further. Your journey to finding the perfect home is our priority. Warm regards, FBM
5/5
Excellent Service
Neve was well prepared, conducted a thorough tour highlighting the wonderful aspects of the property. She answered all questions regarding the property.
Dear Frank Ojeda, Thank you so much for your kind words and 5-star review! It was truly a pleasure assisting you. We're thrilled to hear that Niamh provided you with a comprehensive tour and was able to answer all your questions. Your satisfaction is our top priority, and we look forward to serving you again in the future. Warm regards, FBM
5/5
Charlotte
Excellent young lady. Very knowledgeable, very helpful. We put an offer in on the property and are now embarking on the process of selling ours and buying this one. We are relocating.
5/5
Viewing with FBM
Charlotte was professional and business-like throughout the process. She arranged the viewing quickly and confirmed back to us promptly. Gave us a very helpful visit to the property. Pleasant and cheerful throughout
4.7/5
Charlotte
Charlotte is an excellent ambassador for FBM. Polite and friendly, she obviously ensures she is familiar with the properties she is showcasing. She has a good understanding of a buyers needs.
4.9/5
Viewing
Leigh was extremely helpful and professional. He was knowledgable and informative answering any queries that we had .
4.6/5
Waterloo Road, Milford Haven
I had the pleasure of meeting Charlotte this morning for a property viewing, and she was fantastic. She was professional, friendly, and incredibly knowledgeable about the property and the local area, answering all my questions thoroughly and making me feel at ease throughout the viewing. Charlotte’s attention to detail and genuine enthusiasm for helping clients find the right home really stood out, and she took the time to understand what I was looking for while offering helpful insights I hadn’t considered. I left feeling confident and well-informed, and I would highly recommend her to anyone looking for an estate agent who goes above and beyond.
5/5
Agent Review
Charlotte was very friendly and guided myself and my partner through the viewing very professionally.
5/5
Professional
Leigh Thomas was professional and has a friendly demeanour. Had all the answers to our questions. Was a pleasure.
4.9/5
Charlotte Clark (Charlee)
Charlee was very professional, knowledgeable and friendly. Her local knowledgeable has been invaluable and has helped inform our decision making.
4.8/5
House veiwing
Viewed a property , unfortunately not for me but the member of staff that conducted the veiwing was very professional, knowledgeable and a pleasant personality. Thank you
5/5
Excellent experience
Charlotte was a friendly and professional person. She was very approachable and knowledgeable and answered all my questions. She explained everything very clearly and it was a pleasure to meet her
5/5
7 Malin Court
Charlotte was excellent. U formally the property was not for us
4.8/5
Charlotte Clark
We are new to the area and Charlotte was very helpful and gave us lots of useful information
5/5
Viewing agent
Charlotte Clark was really helpful, engaging and knowledgeable about the property being sold
5/5
Property Viewings
Charlotte of FBM Tenby has been very professional and efficient at both viewings. The correspondence has been prompt keeping the process moving forward.
5/5
Professional & friendly
Writing this after a viewing with Charlotte Dudley who was exceptionally pleasant and helpful, and very professional. We were struck by her willingness to answer our questions and get answers to things she didn't have at her fingertips. We are also selling with FBM and have found everyone knowledgeable and keen to make a daunting process feel easier.
5/5
Strawberry gardens
Thanks to Charlotte for showing us around strawberry gardens today. Very professional , highlighted the best points of the property. Very positive and friendly . Thanks
5/5
Honest review
Leigh as always very honest and professional. I would always choose FBM estate agency.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
77 reviews from buyers, rated 4.9 out of 5 on average. For example, Liz wrote: "Steph was - by far - the most professional sales negotiator we have dealt with whilst looking for our next home. She was very knowledgeable, friendly and ..."
The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.