Trusted Agent profile · Teddington

Snellers Teddington reviews

4.5

★★★★★ Excellent

413 reviews across 2 platforms

74 Broad Street, Teddington, TW11 8QX

Snellers's office in Teddington, at 74 Broad Street, is rated 4.5 out of 5 across 413 reviews on two platforms, including 89 Google reviews rated 4.1.

Google logo

4.1 / 5

89

Reviews on Google

This office

Trustpilot logo

324

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Teddington office, from every platform, shown as written. First names only.

5/5

Trustpilot

Incredible Property Management Service

I deal with Anna Harrison, one of the Property Management Directors at Snellers for our rental properties. She is incredibly knowledgeable, helpful, friendly and so reliable when it comes to dealing with our property maintenance issues and renewals. I would highly recommend her to anyone thinking of renting out their properties.

Julia · 31 October 2023

Agent replied · 16 June 2024

Dear Julia, Thank you for taking the time to leave a lovely review regarding Anna. Kind regards, Sarah Tranter, Customer Relations Team

4/5

Trustpilot

Services

I must express my gratitude for Snellers’ exceptional ability to maintain a strong and respectful landlord-tenant relationship. Their dedication to ensuring both parties were satisfied was evident throughout the entire process.Their ability to strike a balance between landlord and tenant interests is commendable, and I couldn't be happier with their services.

Tiat · 11 October 2023

Agent replied · 16 June 2024

Dear Tiat and Paul, Thank you for your kind comments regarding the team and your review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Chhaya provided a Capital Gains Tax valuation for our commercial/residential property. Despite all the challenges of researching 1982 valuations during the Covid lockdown Chhaya was very persistent and managed to visit the British Library to obtain historical prices and provide a comprehensive report that met our needs. Thanks Chhaya, I would highly recommend your work!

David · 25 August 2021

5/5

Trustpilot

I feel very satisfied with the service…

I feel very satisfied with the service I get from the Snellers Hampton Hill office. Isabella Murton has been so helpful and knowledgeable in every aspect and I feel I get excellent value for money as nothing is ever too much trouble for Isabella and I feel my property in fully managed and myself and the tenants are very well looked after.

Maggie · 2 August 2019

4/5

Trustpilot

Great professional service

Great professional service from George and Gareth who put the client first.

Poncho · 26 June 2025

Agent replied · 23 October 2025

Dear Poncho, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma

5/5

Trustpilot

I44 Trematon Place …

I had previously delegated Snellers purely arranging suitable tenants & managing the finances of my Flat in TeddingtonDue my advancing age, recently decided to ask them to handle the fully management of the property.To date ,Josh Moody & Holly Mangot have more than adequately fulfilled this task.John McCready

John · 9 November 2023

Agent replied · 16 June 2024

Dear John, Thank you for taking the time to leave a lovely review regarding Josh and Holly. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Holly and the rest of the Rental Team…

Holly and the rest of the Rental Team at Snellers are incredibly helpful and efficient, and as a landlord based outside of the UK, I feel very comfortable and confident that my interests are being well looked after.

Mark · 30 May 2024

Agent replied · 16 June 2024

Dear Mark, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Great Agents

Great Agents. As tenants, we have been very happy with the service and support from Snellers and their team. Matt Brooks has been our property manager for a while. He's very friendly and flexible when it comes to arranging visits. He's been helpful and proactive on the rare occasions when there is an issue with the property that needs addressing.

Chris · 13 September 2019

5/5

Google

We have been managed by Georgina Milne for the last few years and have had a very positive experience. She is organised, efficient and quick to respond to queries and arrange quotes. I’ve been very impressed by her service and we are lucky to have her.

James · 8 May 2025

5/5

Trustpilot

Sophie s

Sophie sWe had an issue with the central heating she made the necessary phone calls , making sure the issue is sorted, she got the plumbing company to carry out the work within a day. She is amazing and big thank you from me and my family.

Mohamed · 9 November 2023

Agent replied · 16 June 2024

Dear Mohamed, Thank you for taking the time to leave a lovely review regarding Sophie. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Excellent service for the sale of my flat.

I was very pleased with the way Snellers handled the sale of my flat.Martin, the agent, was very easy to deal with, always being friendly, helpful, and professional.He dealt with one or two difficult situations with calm and brought to bear his obvious experience. He remained on top of the details, and dealt well with the buyer.I would highly recommend Snellers.

Alan · 20 August 2022

Agent replied · 16 June 2024

Dear Alan, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I rented a place through snellers and the person who we contacted for information, for complaints or anything was Amira Valentine-George. She took good care of us (me and my flatmates), responding to emails fast, was efficient, and tried to set up dates for plumbers to visit us as fast as possible to fix our problems. Although plumbers took sometime to visit, it could’ve been cause of earlier booking, she tried though. I think she is a decent agent and I do recommend her.

Ashaank · 29 September 2023

5/5

Google

I cannot recommend or thank our property manager Jeanette enough- she has given us outstanding support, demonstrated an abundance of professionalism, responsiveness, and a genuine commitment to helping us navigate through the difficult situation when our flat was flooded by a burst pipe 9 months ago. Her willingness to promptly address our concerns and provide clear guidance made a world of difference in alleviating our anxiety. We felt reassured knowing that she was there to assist us every step of the way.

Emma · 29 September 2023

5/5

Google

Amira has been taking care of us as our property manager for a while now, outstanding service and support, that’s all I can say. Feel very lucky to have her over with us

Joshua · 25 August 2023

5/5

Trustpilot

Mrs Lisa Henderson helped my sister…

Mrs Lisa Henderson helped my sister settling in a fabulous apartment where she stayed for 6 years. I have no words to describe how professional Lisa has been during my sisters’ stay with Shnellers in Kingston and she attracted her to renew her tenancy two times. she is always smiley and polite. Great communicator with her costumers too.

Liliana · 8 August 2019

5/5

Trustpilot

Snellers is a good company

Snellers is a good companyvery good team, Special thanks to Marcos Arellano, he is very helpful, and very good.

Hussam · 26 July 2021

Agent replied · 16 June 2024

Dear Hussam, thank you for taking the time to leave a 5* review for Marcos in our St Margaret's office. The team will be thrilled to read that you received excellent service. Kind Regards Sarah Tranter Customer Relations Team

5/5

Trustpilot

Fantastic service from Sophie Sheppard

We’ve received great service from Sophie Sheppard - she’s attended to all our queries / requests for the property and has been great at communicating with our landlord on our behalf. Sophie and Snellers as a whole deserve five stars, they’re an excellent team!

Sara · 21 November 2023

Agent replied · 16 June 2024

Dear Sara, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

We have been with Snellers letting…

We have been with Snellers letting services for many years. We have found Kieran and Sophie very efficient to deal with. It is so important to have complete trust with your agents and we have had very good support over the years.

Ann-Marie · 7 December 2023

Agent replied · 16 June 2024

Dear Anne-Marie, Thank you for taking the time to leave a lovely review regarding Kieran and Sophie. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

I have been renting my house through…

I have been renting my house through Snellers for many years. For the last couple of years I have corresponded with Sophie Sheppard on a number of occasions. She has always been extremely helpful and professional. Snellers is lucky to have her.

Elizabeth · 24 April 2025

5/5

Trustpilot

The service we received from Snellers…

The service we received from Snellers has been nothing short of EXCELLENT. Robert and Marcus gave us their undivided help and attention in gathering the necessary paperwork etc... to secure our rented accommodation. They were on the case 24/7 and deal sealed within a week. We cannot wait to move in! Massive THANK YOU Snellers!!! Daniella and Claudia

Daniella · 1 June 2022

Agent replied · 16 June 2024

Dear Daniella, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

4/5

Trustpilot

Great customer service

Everytime I call the office there is Pfizer who is always willing to assist and give a ear to my feedback or challenges. Sophie who came around for property inspector was also kind and cooperative. You'll have great staff members

Sanfia · 24 November 2023

Agent replied · 16 June 2024

Dear Sanfia, Thank you for taking the time to leave us a review and for your kind comments regarding the team. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Great work Snellers

Great work Snellers, had a small plumbing problem Shaun in the maintenance team was straight on it, and got the issue sorted with no problems very good service All other departments too always been happy to help, would recommend.

Jon · 4 December 2023

Agent replied · 16 June 2024

Dear Jon, Thank you for taking the time to leave a wonderful 5* review. Shaun will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Thank you

Just want to say “ Big Thank you “ to Kirstie Baker from Snellers Kingston Branch for all her help. She is very friendly, understanding and professional. Always really to help and she is on the top of everything. Thank you Kristie for everything you do for us. Best Regards Svetlana Stefanova

Svetlana · 17 November 2019

5/5

Trustpilot

SERIOUS customer focus

I've been an utterly satisfied Snellers customer for... 11 years now. Lisa Henderson and the Snellers team just get it right every time. Proactive, consistently good comms - I really feel like my property is 'fully managed' in every possible way while I reside overseas. I highly recommend Lisa and the team!

Marius · 1 August 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Snellers's Google reviews

Questions about Snellers Teddington

How many reviews does Snellers Teddington have?

Snellers's Teddington office has 413 reviews across two platforms: 89 on Google, 324 on Trustpilot (across the whole business).

What is Snellers Teddington's rating?

Snellers Teddington is rated 4.5 out of 5 across all 413 reviews, and 4.1 out of 5 on Google from 89 reviews.

Where is Snellers's Teddington office?

Snellers Teddington, 74 Broad Street, Teddington, TW11 8QX.

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