Trusted Agent profile · Teddington
★★★★★
413 reviews across 2 platforms
74 Broad Street, Teddington, TW11 8QX
Snellers's office in Teddington, at 74 Broad Street, is rated 4.5 out of 5 across 413 reviews on two platforms, including 89 Google reviews rated 4.1.
Every review we hold for the Teddington office, from every platform, shown as written. First names only.
5/5
TrustpilotShaun Brayshaw
I've been using Snellers for many years to manage my rented property and Shaun makes things easy with fantastic communication, letting me know of any issues and what options I have. It's communication that's key and Shaun exceeds expectations.
Thank you for taking the time to leave a lovely review regarding Shaun. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotIsabella Murton
Bella Murton ensures the rental process runs very efficiently and is always hugely responsive and on the ball about all matters. She’s extremely helpful and keeps communication consistent. Also which is much appreciated are her quick replies and she jumps into action. Thank you Isabella, I always enjoy liasing with yourself.
5/5
GoogleGreat work from Antony and the team in their assistance in formulating a new lease and transitioning in the new tenants. Thankyou so much. Highly recommend!!
4/5
TrustpilotProfessional service you can rely on
I appreciate Sophie's professional service and I am confident that my property is in good hands even though I live abroad. All issues are taken care of promptly and I am generally informed in a timely manner.
Dear Michael, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotLisa Henderson was excellent at…
Lisa Henderson was excellent at operating professional service. Whenever I needed to speak to her over the phone she was extremely helpful and polite. The Shnellers team has always had vibes of professionalism, whilst always being a happy place to visit. Can not wait to rent again with this fabulous team.
4/5
TrustpilotI have found Lisa excellent
I have found Lisa excellent. She gets 5 stars from me. Helpful, responsive, knowledgeable and always cheerful and pleasant to deal with. Snellers would get the top rating overall if the service was a bit better from colleagues when Lisa is away. But I would definitely recommend them.Clare Kingston property owner
5/5
TrustpilotExcellent Support from Sophie Sheppard
Dear Sanaa, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Priyanka
5/5
TrustpilotOutstanding
My first year as a landlord has been went realy well the snellers team are profesinal, and on the ball all of them,And thanks to sophie sheperd for her quick replyes sorting out anything that comes up.
Dear David, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotHouse sale by Snellers Teddington…
All the staff at Snellers Teddington were friendly, efficient, helpful and excellent communicators.
Dear Mary, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. I will pass on your comments to the team who will be thrilled to hear them. Kind Regards, Sarah Tranter Customer Relations Team
5/5
TrustpilotBella is a fantastic asset to Snellers
Bella is a fantastic asset to Snellers. I can go to her with any query, big or small and she totally puts my mind to rest. She always lets me know what's going on, if there are any issues or any changes to appointments. Keep up the great work.Michelle
5/5
GoogleAmira our Property Manager is always ready to help in very kind way. We feel calm and safe with her. Thank you!
5/5
GoogleAmira has been a very helpful and attentive Property Manager, who has always been very quick to reply to any emails or queries.
5/5
TrustpilotSophie manages my property for me
Sophie manages my property for me; she is extremely responsive and courteous. I trust her advice and counsel explicitly, especially as I live abroad and rely on her to provide updates and management of my property.
Dear Sophie, Thank you for taking the time to leave a lovely review regarding Sophie. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotCharlotte Nuggent
Charlotte is the best property manger we have ever had. She is able to make every rain cloud into rainbow with such elegance. Since the start of our tenancy with her it has been nothing but smooth sailing, I highly recommend Charlotte gets put up for a promotion.
5/5
GoogleRenting can be very stressful. Fortunately I had an excellent experience with Snellers and in particular my property manager Amira Valentine-George. She was amazingly helpful and responsive and I cannot recommend her highly enough. Very …
5/5
TrustpilotBella Murton
Bella Murton is my property manager. She is dealing with all issues quick and in very professional manners .She is very friendly and so far managed to sort problems which has not been dealt previously. I am very happy with Bella and her help is much appreciated
4/5
TrustpilotHelpful team
Just completed a four-year tenancy with Snellers in Kingston, Lisa Henderson was our go-to person, she was a big help when the house roof needed repairs and the owners needed to be pushed a little. Always a pleasure to see her, all the best for the future.
5/5
TrustpilotIsabella Murton
Snellers are a great company to deal with and whenever we have had to interact with Snellers Isabella has been our point of contact. Isabella is extremely friendly and polite but what really stands out Isabella gets things done. On point and always positive. Thank you!
5/5
TrustpilotHope@Snellers is fantastic
I couldn’t be happier with the service I have received from Hope and Snellers. The process was incredibly simple, especially as Hope helped with all the on boarding difficulties due to my previous (and utterly useless) letting agent. Thanks again Hope, I am really impressed by your professionalism and efficiency in making this completely painless.
Dear Kraig. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotI had a blast experience with the…
I had a blast experience with the Sneller team during the renting process. They are such an excellent team, so welcoming and friendly.I appreciate Matthew Ross's receptivity and support during the process.I will happily recommend Snellers Estate Agency.
Dear Eugenia, Thank you for taking the time to leave a wonderful 5 star Google review. Matthew will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotSuch a fantastic team
Such a fantastic team; Amy, Ayca, Gabriel and all team- through out from beginning to end- understanding the requirements, listening the needs and finally renting the place which they were very caring and supportive. They help me out with all my questions and they got me a really nice place. Thanks very much 🙏🏼
Dear Murat. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotProperty Visit
When Sophie visited our property she was extremely polite and friendly. She listened very attentively to any concerns that we had and actioned them straight away. I found her very professional and approachable.
Dear Sarah, Thank you for your kind comments regarding Sophie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotTrusted Agents with a tailored service for my family
Amy and Ayca were amazing when we were looking for a rented property. They took our requirements and timeline into consideration. They kept me informed and up to date on process. Really appreciate their help and support.
1/5
GoogleTrying to contact Crispin for more than 20 days but no answer, he has not even attended an appointment, the agents have their own agenda....... the do not care about sneller commercial
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
