Trusted Agent profile · Teddington

Snellers Teddington reviews

4.5

★★★★★ Excellent

412 reviews across 2 platforms

74 Broad Street, Teddington, TW11 8QX

Snellers's office in Teddington, at 74 Broad Street, is rated 4.5 out of 5 across 412 reviews on two platforms, including 89 Google reviews rated 4.1.

Google logo

4.1 / 5

89

Reviews on Google

This office

Trustpilot logo

323

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Teddington office, from every platform, shown as written. First names only.

5/5

Trustpilot

Just wanted to say a big thank you to…

Just wanted to say a big thank you to Holly Maingot, who has been a great property manager for us and just arranged for a wonderful new carpet, which had completely transformed the flat. Thank you!

Martin · 13 September 2019

5/5

Trustpilot

Very happy with the service from Holly…

Very happy with the service from Holly Maingot and Sophie Sheppard today - helped me with providing all the relevant information I needed.

Maureen · 24 November 2023

Agent replied · 16 June 2024

Dear Maureen, Thank you for your kind comments regarding the team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Very helpful staff

Very helpful staff, always ready to advise on the complex rules around letting properties.

Liam · 24 May 2024

Agent replied · 16 June 2024

Dear Liam, Thank you for leaving a 5* review. Kind regards, Sarah, Customer Relations Team

5/5

Trustpilot

Isabella: A very Professional Lettings Manager

Isabella has been a very attentive lettings manager, professional and responsive to any queries I might have. She has been dealing with complex issues and performed in an excellent manner. I have no problem recommending her.

RSB · 19 July 2019

5/5

Trustpilot

I am buying a flat via Snellers and…

I am buying a flat via Snellers and have been dealing with James Roberts who has been friendly, efficient and helpful. Would recommend.

Clare · 13 November 2023

Agent replied · 16 June 2024

Dear Clare, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Isabella has been so very helpful to us…

Isabella has been so very helpful to us during our tenancy. She is very responsive and has assisted us with all of our needs and queries. Thank you for your help and quality of service.

Zoe · 6 November 2019

5/5

Trustpilot

excellent landlord service

I spoke to Bella Murton this morning and asked her for an urgent document re my rental property. She was very helpful as always and I now already have what I need. Always excellent service

Amanda · 4 November 2019

5/5

Trustpilot

Isabella has been looking after our…

Isabella has been looking after our property and we are pleased and delighted at her efficiency and attention to detail. She keeps in touch regularly and it is always a pleasure to talk to her.

Rachel · 1 November 2019

1/5

Google

I have been contacting Jackie since December 2019 to get a new fob for my buildings electric gate, constantly being told it has been order, it's on its way, until she stopped responding to my emails only to find from another member of their team, Georgina, that nothing has been ordered. After finally being given the item to order, it was the wrong one and wont work. I have now been calling every other day for the last 2 weeks, and have not called me back. I am now out £80 for the incorrect fobs and am still waiting a call back. Awful service.NegativeResponsiveness, Professionalism

Vanessa · 25 August 2020

5/5

Trustpilot

Amazing team

Amazing team! Polite, helpful, responsive.Have been dealing with Bethany for day to day property management and have received good services!

Sunil · 18 December 2023

Agent replied · 16 June 2024

Dear Sunil, Thank you for taking the time to leave a lovely review regarding Bethany. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Marcos at Snellers was so professional

Marcos at Snellers was so professional, helpful and easy to work with during our process of viewing, referencing and renting. He answered any questions we had so fast and guided us through the process brilliantly. We are so greateful.

Tilly · 17 March 2022

Agent replied · 16 June 2024

Dear Tilly, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Snellers have been great to work with

Snellers have been great to work with. Their property management team, including Sophie Sheppard, always works to sort any issues promptly.

Justin · 4 November 2023

Agent replied · 16 June 2024

Dear Justin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Great service!

Very pleased with the service of Sophie Sheppard!Always kind, helpful and sorting issues related to the property I rent!

Fotini · 13 December 2023

Agent replied · 16 June 2024

Dear Fontini, Thank you for taking the time to leave a lovely review regarding Sophie. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I have been renting through Snellers for over 20 years. They are very professional and very thorough. My property manager Amira always gets things done promptly and efficiently. Excellent service. Liam

Mr · 24 November 2024

5/5

Google

We have been using Snellers as property management for a few years. Very professional and really happy with their services.

Rocio · 16 April 2025

5/5

Trustpilot

Tenant review

Sophie has always been easy to contact and she’s always ready to answer queries and follow up on issues.

Josefina · 5 November 2023

Agent replied · 16 June 2024

Dear Josefina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Agrimar Uk Ltd - Very pleased with the service given by Kavel and his team. Kept up updated throughout the process . Thoroughly recommend!

Eunice · 25 August 2021

5/5

Google

Youssef (service charge accountant) responded swiftly to my requests for information and documents regarding the sale of my flat..

Mark · 16 April 2025

5/5

Trustpilot

We have received always very kind and…

We have received always very kind and attentive service, especially Bella Murton is an exceptional lady , feeling us very comfortable encouraging to ask questions and always replies in details.

Ersan · 7 October 2019

5/5

Trustpilot

Great Service

Amazing service from Bethany and the wider team. So responsive and efficient! My property is in safe hands.

Alex · 24 October 2023

Agent replied · 16 June 2024

Dear Alex, Thank you for your kind comments regarding Bethany and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Happy tenant

I have recently rented a property through Snellers. Their communication was prompt & friendly and they worked hard to secure the right deal for both me and the landlord.It was a pleasure working with Ayca, Amy & Lucy.

Kirsty · 17 September 2021

Agent replied · 16 June 2024

Dear Kirsty, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Teddington office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards,Sarah Tranter, Customer Relations Team

5/5

Google

I have used Sneller Commercial several times to evaluate properties and I am most impressed by their thoroughness and efficiency. They are also friendly and helpful, speedily answering queries by email and phone. I definitely recommend them to anyone selling or purchasing commercial property.

Alan · 26 February 2024

5/5

Google

I have used Sneller Commercial for several years and their service has always been impeccable. Extremely knowledgeable of the local area but also greater London and beyond. I'd very happily recommend them.

Sean · 25 September 2024

5/5

Trustpilot

I want to praise Sophie Sheppard for…

I want to praise Sophie Sheppard for looking after us. She is extremely professional and friendly.

Enrico · 23 November 2023

Agent replied · 16 June 2024

Dear Enrico, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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