Every review we hold for the Teddington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe found our new flat via Jackson-Stops, Teddington. Lara Hammond was very helpful on each step. All procedures became really easy with her knowledge, problem-solving style and patience. Thank you very much Lara. You made this naturally stressfull process really easy for us and got us a new home.
Talip · 22 May 2023
Agent replied · 16 November 2023
Dear Talip, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI have used Jackson-Stops for many years to let my property and because I had such a great service from them, I stayed with them to sell the same property.
I want to commend Zyan Ansari, Sales Consultant for the excellent way he …
Yvonne · 30 September 2025
Agent replied · 16 November 2023
Dear Yvonne, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Zyan. Please do not hesitate to contact us again. Kind regards, Katie
★★★★★ 5/5
GoogleMy wife and I recently secured a rental property in Teddington, and had the pleasure of having Natalie support and guide us through the process. In the past I’ve found that once the tenancy is signed you often get forgotten about until you …
Sam · 30 September 2025
Agent replied · 30 September 2026
Dear Sam, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie
★★★★★ 5/5
GoogleZyan, the sales consultant, was extremely helpful in making our complicated deal done; he was also very knowledgeable on the latest status, chased constantly all the parties for the right direction. Highly recommending the agent, Zyan specifically :)
Alican · 17 November 2025
Agent replied · 16 January 2026
Dear Alican, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie
★★★★★ 5/5
GoogleThanks so much to Jamie and the sales team for all their effort and hard work selling our house in Teddington. I would highly recommend them if you are looking to sell!
MATTHEW · 22 May 2024
Agent replied · 16 November 2023
Dear Matthew, We appreciate you taking the time to leave a great review regarding your experience with Jamie and the Teddington team. We wish you all the best. Kind regards, Marilyn Plews, Customer Relations Team
★★★★★ 5/5
GoogleDavid was extremely helpful and kept me up to date and in the loop throughout the buying process, unblocking any issues on the way. Rest of the team always very friendly too.
David · 22 May 2024
Agent replied · 16 November 2023
Dear David, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThank you to Anisa at the Teddington branch for all your help in finding us a new rental, very professional and efficient, with great communication. You made the process very straight forward.
Nick · 22 May 2024
Agent replied · 24 March 2024
Dear NickX, Thank you for leaving a Google review for our Teddington office. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleI would like to thank Will and the team at the Teddington branch for being very responsive and helpful throughout the process.
Jess · 4 November 2024
Agent replied · 11 November 2024
Dear Jess, Thank you for taking the time to leave a wonderful 5 star Google review. Will will be thrilled to read your kind comments. Kind regards, Sarah
★★★★★ 5/5
GoogleIt was fabulous to work with two great professionals Mark and Adam during moving in. Also Anisa and Natalie were so helpful during moving out processes. Thanks to their incredible effort during my letting process. Highly recommended estate agent.
Abdulhamid · 22 May 2025
★★★★★ 5/5
GoogleFantastic service by Robert at Jackson-Stops & Staff. From the moment of the first phone call to the completion of the sale Robert went above and beyond to ensure the purchase was a success and went through quickly. His professionalism and knowledge for all our various questions was very impressive. This will probably be our last house move and out of our 5 moves this was by far the most enjoyable experience.
Leisa · 17 November 2017
Agent replied · 16 November 2023
Thank you very much for your review, which is much appreciated Leisa. I am sure you will have a fantastic experience living on the River.
Regards,
Robert
★★★★★ 5/5
GoogleWe reached out to and met with Anisha to review a few rental units. She was very professional and was prepared to present us with units that would fit our needs. She understood what we exactly needed. We just started our research and have no doubt she will be instrumental to help us find the right home.
Yagmur · 23 April 2025
Agent replied · 24 March 2026
Dear Yagmur, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
★★★★★ 5/5
GoogleJackson Stops Teddington branch have been really helpful in valuing and putting our house on the market. Harry and Zyan had a lot of knowledge about the local market and a clear strategy of how to market the house. Would highly recommend them.
Ray · 23 September 2025
Agent replied · 24 March 2026
Dear Ray, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
★★★★★ 5/5
GoogleWe have been tenants with Jackson-Stops Teddington for the past two years, and we are now in the process of relocating to a new property in the coming weeks. Throughout our property search and the entire transition process, including …
Mehmet · 30 October 2025
Agent replied · 24 March 2026
Dear Mehmet, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Katie
★★★★★ 5/5
GoogleZyan helped my partner and I with our flat. From the initial viewing till completion he was very attentive and always took the initiative. We were first time buyers and he was extremely helpful from the beginning till the end. Communicated …
Filzah · 30 September 2025
Agent replied · 24 March 2026
Dear Filzah, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Zyan. Please do not hesitate to contact us again. Kind regards, Katie
★★★★★ 5/5
GoogleI was trying to find a property for my daughter to rent and can't say just how much help Chloe was. Quite the best lettings agent I've ever had dealings with!
Joe · 22 May 2024
Agent replied · 24 March 2024
Dear Joe, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Teddington office will be so pleased to read this. Please do not hesitate … More
★★★★★ 1/5
GoogleI had an extremely disappointing experience with this estate agent. Not only did they question the authenticity of my payslips although I had provided 6 months of payslips without any basis, but they also made unfounded remarks about my marriage because my husband apparently didn't seem too interested for them in the flat, they felt the need to say my marriage was fake for this reason. This level of unprofessionalism is unacceptable in any industry. I would strongly advise against using their services.
I will also be making a formal complaint because I don't believe they have any right to accuse me of anything especially to question my marriage! Disgraceful behaviour.
B · 28 April 2024
Agent replied · 26 August 2024
Dear B, I am sorry to read your 1* review comments. I have passed them to our office Director as we are keen to discuss this further with you and will be in contact. Kind regards, Katie, Customer Relations Team
★★★★★ 5/5
GoogleI recently rented a property through Tom at Jackson-Stops & Staff and I would like to thank him for all his hard work and efforts. Tom and the rest of the team were there every step of the way to guide us through the process and keep us up to date. I found Tom and the team very efficient and a pleasure to deal with. We will do business together again.
Ashleigh · 17 November 2017
Agent replied · 16 November 2023
Thank you very much, Ashleigh. We hope you and Alex enjoy your time at the property. It was wonderful to meet you both. Kind regards, Tom and the team at Jackson-Stops & Staff, Teddington
★★★★★ 5/5
GoogleGreat experience. Can’t recommend Anisa enough
Gezim · 18 May 2025
Agent replied · 18 May 2026
Dear Gezim, Thank you for taking the time to leave a 5 star Google review. Kind regards, Katie
★★★★★ 5/5
GoogleWe had a great experience with Jackson-Stops Teddington. It's absolutely hard to find property to rent as huge number of people looking for the properties. A big thanks to Lara Hammond it was an absolute delight dealing with her throughout …
Ivan · 8 October 2023
Agent replied · 16 November 2023
Dear Ivan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI recently worked with Negin Mozafari & her team to find a new flat to rent, and I have to say I was impressed with their service.
Throughout the process, they kept me updated and were always available to answer …
Karthik · 8 October 2023
Agent replied · 16 November 2023
Dear Karthik, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI rented through Jackson-Stops in August and thanks to Neghin Mozafari it was a very swift and efficient process. Neghin was very professional, responsive to questions and made the signing up process simple and hassle-free. As both a tenant and a landlord myself I was impressed.
Chris · 22 May 2023
Agent replied · 16 November 2023
Dear Chris, Thank you for your review, and mentioning your experience with Negin in our Teddington office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Marilyn Plews, Customer Relations Team
★★★★★ 5/5
GoogleSearching for a property to rent comes with many challenges, but we were very fortunate that Mia took the time to understand what our needs were, sent us properties that matched our search requirements and guided us through the offer …
Rebecca · 30 September 2025
Agent replied · 23 October 2024
Dear Rebecca, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Katie
★★★★★ 5/5
GoogleI had an amazing process working with Kayleigh! The whole lettings process was smooth and stress-free, and I really appreciated how she kept me updated at every stage. It’s clear this estate agents genuinely care about their clients and go …
Sienna · 30 September 2025
Agent replied · 24 March 2026
Dear Sienna, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
★★★★★ 5/5
GoogleWe have been working with Sophie to purchase our first flat, and we are really impressed. She’s very responsive and helpful and we can’t wait to finalise this process with her support.
Celine · 17 December 2025
Agent replied · 16 January 2026
Dear Celine, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
