Trusted Agent profile · Teddington, Surrey
Verified
★★★★★
874 reviews across 2 platforms
36 High Street, Teddington, Surrey, TW11 8EW
Part of Jackson-Stops and Staff, see every office.
Jackson-Stops and Staff's office in Teddington, Surrey, at 36 High Street, is rated 4.9 out of 5 across 874 reviews on two platforms, including 872 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Teddington office, from every platform, shown as written. First names only.
5/5
GoogleI have use Jackson Stops on two occasions and have received an excellent service both times. They are professional, highly efficient and lovely to deal with. Couldn't recommend Natalie and her team highly enough.
Dear Lucy, We really appreciate you taking the time to leave such lovely comments about Natalie. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Katie
5/5
GoogleReally great experience and service by Katie, she made me feel personally looked after and made the process very smooth! Highly recommend!
Dear Hollie, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleI want to say a big thank you to Anisa. She has helped us through rental property process always with a smile on her face. Such a kind human being she is and I totally recommend her if anyone is interested in renting. Good luck in the future and your support was much appreciated!
Dear Anca, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
5/5
GoogleVery good agency Chloe was extremely helpful finding the right place for me. Felt I was actually being looked after and my needs were being met. Defit Ely recommend
Dear Mark, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Katie
5/5
GoogleMia, was our estate agent. She is very good at her job! Answering all the questions we had. Credit to the team. Thank you so much Mia :)
Dear Ollie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie, Customer Relations Team
5/5
GoogleChloe was amazing helping me and my mum to rent a beautiful house exactly what we said we where looking for and she delivered i highly recommend Chloe
Dear Yonara, We really appreciate you taking the time to leave such lovely comments about Chloe. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Katie, Customer Relations Team
4/5
GoogleThank you to Anisa at the Teddington branch. Me and my partner had the pleasure of going out on viewings with her and she was a great help.
Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Katie
5/5
GoogleHarry and his team have provided a very professional service in the sale of our property. We would highly recommend. Completely stress free sale - thank you.
Dear Debbie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
GoogleI can't recommend Jackson-Stops highly enough. Tom and all the team have provided a professional, efficient and caring service to us as landlords over a number of years. They are totally in tune with the local market and we have always felt ourselves to be on completely safe hands.
5/5
GoogleWe recently rented a place in Teddington through Jackson Stops and the experience has been excellent from the start and ongoing. Alexander has been helpful and skillful and has made the usually tiring process simple and easy. He was quick to help, available and approaching. This is the best agency I have encountered so far and Alex's professionalism was beyond expectations. Would highly recommend saving yourself usual troubles and just going straight to them.
Dear Antonela, Thank you for taking the time to leave a review regarding your experience with Alexander in our Teddington office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Kind regards, Sarah Tranter, Customer Relations Team
1/5
GoogleWhy do you leave listings online for months after they are "no longer available", or you are giving preference based on discrimination?
Dear XXX, I am sorry to hear that your experience with us hasn’t been as we would expect. Please contact me at customerrelations@jackson-Stops.co.uk so that we can discuss further. Kind regards, Asma
5/5
GoogleI recently had the pleasure of working with Chloe at Jackson Stops Estate Agency in Teddington as her client , and I cannot express enough how grateful I am for her exceptional service. Chloe went above and beyond to assist us in finding …
Dear Allen, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Chloe, and hope we can help again in the future. Kind regards, Sarah , Customer Relations Team.
5/5
GoogleChloe is brilliant! Professional and dedicated to doing all that she can to make something usually so stressful, hassle free and quick. Highly recommend Jackson-Stops Teddington.
Dear Lewis, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
5/5
GoogleI want to say a big thank you to Anisa for helping me and my family look for a rental property. Although we ended up finding in another area Anisa was very attentive and professional throughout our entire search. I would highly recommend to …
5/5
GoogleMy journey was difficult for searching for a flat till i meet Katie Goodman She made it easy and hopefully very easy to communicate with very professional and she really does a great fallow up thanks Katie for the great support your a star wish you all the best .
Dear Faris, It’s great to hear that you have had a brilliant experience with Katie. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleAnissa was incredibly helpful to myself and my partner whilst looking for a flat. It was all very professional and handled to an incredibly standard
Dear Harry, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie
5/5
GoogleHuge thank you to Will and Isabel at Jackson-Stops for everything they did to help me and my partner secure our first home together. Recommended!
Dear Daniel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
GoogleChloe was excellent, she helped me to rent a lovely house, the process was smooth and I am very happy. I highly recommend Chloe.
Dear Marcia, Thank you for taking the time to leave a wonderful 5 star Google review. Chloe will be thrilled to read your kind comments. Kind regards, Katie, Customer Relations Team
5/5
GoogleChloe was brilliant in helping us with the move, everything went so smoothly thanks to all her hard work and attention to detail. We’ve had a great experience!
Dear Tom, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
GoogleI recently needed to rent a place in London near Richmond and Chloe was just the person I could ever meet. She was really patient in understanding my needs and I eventually found the right place thanks to her. …
Dear Caterina, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Katie, Customer Relations Team
5/5
GoogleIsabel and the team did a great job in showing us the property and always being on hand if we wanted an extra viewing etc. Would recommend.
Dear Jessica, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
GoogleMe and my partner had an excellent experience with Jackson Stops! Katie has been amazing, very friendly and helpful with every step of renting a new place, she made the process easy and was always there to answer any questions and to assist when we needed it!
Dear Jade, Thank you for your kind comments regarding the Teddington team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleStrongly recommended to everyone who is looking for a place to rent in Teddington. Anisa is very professional and patient to help me out for my property search and gave me genuine advices. I truly appreciate her efforts and time to help me find the best property.
Dear Chan, Thank you for your kind comments regarding Anisa and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleA big thank you to Anisa for helping me with my property search. Very efficient and a great asset to the team!
Dear Arlinda, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Jackson-Stops and Staff, Teddington won Platinum.
