Trusted Agent profile · Teddington, Surrey

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Jackson-Stops and Staff Teddington reviews

★★★★★ Excellent

874 reviews across 2 platforms

36 High Street, Teddington, Surrey, TW11 8EW

Part of Jackson-Stops and Staff, see every office.

Jackson-Stops and Staff's office in Teddington, Surrey, at 36 High Street, is rated 4.9 out of 5 across 874 reviews on two platforms, including 872 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

872

Reviews on Google

This office

View Agents logo

5.0 / 5

2

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Teddington office, from every platform, shown as written. First names only.

5/5

Google

I have had the privilege of having Chloe Williams help me move into my new flat. She was there from the very beginning showing me around the flat to getting us in the flat itself and was amazing answering all my questions before and after we moved in and helped get everything sorted. Thank you Chloe!!

Anthony · 22 May 2025

Agent replied · 26 August 2024

Dear Anthony, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Chloe. Please do not hesitate to contact us again. Kind regards, Katie, Customer Relations Team

5/5

Google

I can’t thank Harry, Zyan and the team at Jackson Stops Teddington enough for all their help with the sale of my mum’s property. They kept me updated with helpful communications and updates throughout the process and were always a pleasure to deal with.

Sadie · 23 September 2025

Agent replied · 24 March 2026

Dear Sadie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

I am very happy to have Mia and her team as property rental experts to help me find a flat.Expert advice and a vreat selection of properties.

John · 23 February 2026

Agent replied · 24 March 2026

Dear John, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards,Katie

5/5

Google

We sold our parents house through Jackson Stopps and they were excellent throughout the entire process. They were professional ,prompt and courteous and responsive to the clients needs. There is a special mention to Zayan in the office who …

Naveed · 30 October 2025

Agent replied · 16 January 2026

Dear Naveed, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

I had a pleasant experience with Mia and Anisa. They have been extremely supportive during my flat hunting. The have been extremely kind with my mum and brother (as I could not attend the viewing myself). Anisa has been extremely patient, …

Guy · 30 September 2025

Agent replied · 23 October 2024

Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie

5/5

Google

Kayleigh has been amazing to work with. She’s always so friendly, approachable and genuinely cares about making things as easy as possible. Nothing has ever been too much trouble, and she’s always quick to get back to me with answers or …

Thea · 30 September 2025

Agent replied · 24 March 2026

Dear Thea, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie

5/5

Google

Zyan was very responsive, nice and professional. He provided us with everything we needed to know about the property we visited and even agreed to drive us back to the station on a very cold day (which wasn't very close...!). Highly recommend Jackson-Stops for their assistance in the Twickenham / Hampton and surrounding area.

Carole · 18 May 2025

Agent replied · 10 December 2024

Dear Carole, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Teddington office will be thrilled to read this. Kind regards, Katie

5/5

Google

Nabil is very helpful and provide timely response and follow up on our rental search, thank you.

Michelle · 21 April 2026

Agent replied · 22 April 2026

Dear Michelle, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Mia Hicks has been a superstar to deal with, quick to respond and truly helpful in making a normally stressful situation easy and quick

Ida · 23 February 2026

Agent replied · 24 March 2026

Dear Ida, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

I couldn’t recommend this company enough! Working with Kayleigh was an absolute pleasure, who made the whole process as smooth as possible! Any questions I had were answered with patience, and she made what could have been a stressful …

Jasmine · 30 September 2025

Agent replied · 24 March 2026

Dear Jasmine Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie

5/5

Google

Will and Luke were absolutely brilliant support for our recent purchase of our lovely home in Hampton Hill via Jackson-Stops. As often with the purchase process in the UK it was a bit of a rollercoaster ride for a range of reasons but they did everything possible to assist. Paul and Kathy

Paul · 22 May 2025

Agent replied · 23 October 2024

Dear Paul, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

5/5

Google

I don't very often have good experiences with Estate Agents however the team at Jackson Stops were amazing throughout my entire search. I want to say a big thank you to Anisa and Mia for helping me with my search and making my transition into a new property very smooth. 100% recommended!

Sabina · 18 May 2025

Agent replied · 10 December 2024

Dear Sabina, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie

5/5

Google

Chloe was fantastic and went much beyond expectations in understanding our requirements and showing us relevant properties. She had precise details and information a new house seeker looks for and was very "humane" in her approach. Once you …

Andy · 30 September 2025

Agent replied · 27 December 2024

Dear Andy, We really appreciate you taking the time to leave such lovely comments about Chloe. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Katie

5/5

Google

I would like to say thank you to Anisa for arranging a viewing of flat I had inquired today. She was knowledgeable and very attentive to my various requests and questions. I have just started seeking the place to move in recently but I will definitely count on her to find my home.

Takeshi · 23 April 2025

Agent replied · 24 March 2026

Dear Takeshi, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Anisa. Please do not hesitate to contact us again. Kind regards, Katie

5/5

Google

A huge thank you to Chloe Williams for her help and advice. Although we didn't find a property through Jackson-Stops, Chloe was amazing throughout our entire search. She maintained regular contact and during the stressful searching process, …

Yasamin · 30 September 2025

Agent replied · 24 March 2026

Dear Yasamin, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Katie

5/5

Google

Zayn consistently went the extra mile in our sale and we were so pleased with his professional, calm and friendly approach in a process that was a bit tricky! Thank you Zayn and Jackson- Stops

Sarah · 23 October 2025

Agent replied · 24 March 2026

Dear Sarah, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Thank you Roman, you are amazing ver kind , helpful.

Elif · 21 May 2026

Agent replied · 22 May 2026

Dear Elif, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I had the absolute pleasure of having Nabil assist myself and my fiancé looking for a property. He was very attentive to our needs and was very proactive in his approach. We managed to find a property with another letting company but his professionalism and character really stood out to us!!

Fabio · 9 July 2026

Agent replied · 12 June 2026

Dear Fabio, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma

5/5

Google

Chloe Williams recently assisted our son in renting his first flat. She was very personable and helpful in guiding him through areas that were new to him. She kept the third parties on their toes to ensure our son could move in on the agreed date. Thank you Chloe!

Christine · 22 May 2025

Agent replied · 26 August 2024

Dear Christine, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team

5/5

Google

Roman has been a big help in our rental search - great communication on new properties that match our needs

Nicolas · 23 February 2026

Agent replied · 24 March 2026

Dear Nicolas, Thank you for taking the time to rate your service with our Teddington office. Kind regards, Asma

5/5

Google

I had an excellent experience working with Jackson-Stops Teddington. From start to finish, Anisa and the team were incredibly professional, efficient, and responsive. Every question I had was answered promptly, and the entire process was …

Yung · 30 September 2025

Agent replied · 24 March 2026

Dear Yung, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Katie

5/5

Google

A big thank you to Chloe Williams for her help regarding our abilities with our latest house move and the options we had. Even though we weren't able to find a property to rent through Jackson-Stops. Chloe provided me and my partner with all of the answers to our questions, thank you again!

Ben · 23 March 2025

Agent replied · 24 March 2026

Dear Ben, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Katie

5/5

Google

I can’t recommend Anisa enough! Her expertise in the real estate market is impressive, and her dedication to finding the perfect property for my family and I is unmatched. She is professional, approachable and was always going beyond for us to make sure we had the smoothest experience.

Sahid · 22 May 2025

Agent replied · 23 October 2024

Dear Sahid, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie

5/5

Google

The team at Jackson's did a great job in finding a buyer and more importantly the tenacity and patience during a painful exchange and completion. Big thanks to Harry and Zyan.

Jonathan · 23 October 2025

Agent replied · 24 March 2026

Dear Jonathan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asha

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Jackson-Stops and Staff's Google reviewsLeave Jackson-Stops and Staff a review

Questions about Jackson-Stops and Staff Teddington

How many reviews does Jackson-Stops and Staff Teddington have?

Jackson-Stops and Staff's Teddington office has 874 reviews across two platforms: 872 on Google, 2 on View Agents.

What is Jackson-Stops and Staff Teddington's rating?

Jackson-Stops and Staff Teddington is rated 4.9 out of 5 across all 874 reviews, and 4.9 out of 5 on Google from 872 reviews.

Has Jackson-Stops and Staff won any awards?

Yes. In The Trusted Agent 2026 awards: Jackson-Stops and Staff, Teddington won Platinum.

Where is Jackson-Stops and Staff's Teddington office?

Jackson-Stops and Staff Teddington, 36 High Street, Teddington, Surrey, TW11 8EW.

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