Trusted Agent profile · Teddington, Surrey
Verified
★★★★★
874 reviews across 2 platforms
36 High Street, Teddington, Surrey, TW11 8EW
Part of Jackson-Stops and Staff, see every office.
Jackson-Stops and Staff's office in Teddington, Surrey, at 36 High Street, is rated 4.9 out of 5 across 874 reviews on two platforms, including 872 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Teddington office, from every platform, shown as written. First names only.
5/5
GoogleKayleigh was brilliant from start to finish. She’s professional, friendly, and always quick to respond, making the whole process smooth and stress-free. I’d highly recommend her to anyone looking for a reliable letting agent!
Dear Demi, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
4/5
GoogleSophie and Harry were very thorough and helpful. I am delighted with my purchase and very happy that I chose Jackson-Stops as my estate agents.
Dear Sabrina Thank you for the Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleTom and Mia were so helpful during my rental search, I would highly recommend them both!
Dear Lola, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleJackson Stops rented a flat to me in Teddington and throughout the process Anisa Sherifi was always professional, attentive and a pleasure to deal with. I would have no hesitation in recommending Jackson Stops for anybody looking to rent a flat in the Teddington area,
Dear Andrew, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
5/5
GoogleNatalie and team were very helpful in helping me find an apartment . I found them to be very professional and helpful at all times -answering any questions I have
Dear Keith, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
5/5
GoogleAnisa and her team were a great help to my. and my partner during our rental search, the amount of hard work and dedication she put in for us made us feel very heard and appreciated. Great team with a great work ethic.
Dear Falah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
GoogleMy wife and I recently secured a rental property in Teddington, and had the pleasure of having Natalie support and guide us through the process. In the past I’ve found that once the tenancy is signed you often get forgotten about until you pick the keys up, but that couldn’t be further from the case with Natalie and she’s been extremely attentive and helpful in answering any queries we have, and helping us to prepare for the move in.
Dear Sam, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie
5/5
GoogleGreat team here ! We worked with Zyan on our house purchase and he was extremely diligent, organised and forward thinking. Plus lovely to deal with. 5 stars!
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
GoogleJess has been great! Excellent service from start to finish. She was very supportive and kept me updated throughout the process. A genuinely helpful and reliable estate agent - highly recommend!
Dear Sasha, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
GoogleI had a great experience renting through Jackson-Stops! Anisa was so helpful throughout the process and it all went very smoothly.
Dear Hannah, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
1/5
GoogleCalled them every 2 days, gave my information and let them know that I am still waiting and after 2 weeks of not returning to my calls, they are letting me know that the house is gone.. That is simply brilliant..
Dear Can, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Katie, Customer Relations Team
5/5
GoogleAlice Creighton has been an outstanding property manager. She's responsive, professional, and always ensures everything is in order. She always addresses our concerns and maintenance requests promptly and efficiently. Alice's dedication and friendly demeanor makes renting here a pleasure. Highly recommend!
Dear Priyanka, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
5/5
GoogleMia is an excellent agent! She was very helpful and respectful.
Dear Raquel, Thank you for taking the time to leave a lovely review regarding Mia. Kind regards, Asma
5/5
GoogleAnisa was extremely friendly and handled everything with the utmost professionalism. She is a true asset to the company, and I really appreciate all her help.
Dear Emma Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleAnisa has been super friendly and extremely helpful throughout the whole process of our rental search and most importantly found us a lovely flat which met all of our requirements and we move into in 2 weeks time! Highly recommend!
Dear Joe, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
5/5
GoogleExcellent service and communication from the Lettings team. I can particularly recommend Anisa, who has been extremely helpful in assisting me with my property search.
Dear Ben, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
GoogleI totally recommend Teddington Jackson-Stops team, especially Chloe! Although we eventually rented from another agency, the team was excellent and tried as much as possible to meet our needs. Thanks for you efforts, it well appreciated.
Dear Revd, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
5/5
GoogleAnisa Sherifi was awesome she was very helpful and reliable. She made that entire process quick and easy and I really appreciate everything she done keep up the good work
Dear Akim, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
5/5
GoogleAnisa made securing and finalizing our move into our home reassuringly simple and clear. She maintained great communication throughout and has always been available for any tenancy related questions we have raised. Highly recommend.
Dear Aidan, Thank you for taking the time to leave a wonderful 5 star Google review. Anisa will be thrilled to read your kind comments. Kind regards, Katie
5/5
GoogleWe really appreciate the support of Mia and the team this last week both communication-wise keeping us up to date and as we arrange viewings convenient to us especially as a busy young family.
Dear Stefanie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
4/5
GoogleAnisa from the Teddington Office was really helpful in showing us around the property and although we did not manage to secure the property we look forward to hopefully dealing with her again moving forward .
Dear Sandra, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Katie
5/5
GoogleChloe Williams is a star. The first time I spoke to her in my search for a new home (we had to move for planned building work), I felt that she understood what I needed and she was so pleasant and lovely to deal with, and I had the …
Dear Tarryn, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI was nicely surprised by professional approach of Roman who was my Agent who was very helpful and supportive. He was very kind and didn’t push usual manipulations and stories that Real Estate Agents are famous for - just pure Facts which is a deal breaker for me personally. Highly recommend.
Dear Anna, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
5/5
GoogleSimply put, five stars ain't enough. So glad to have stopped at Jackson Stops. Would highly recommend Chloe Williams; she was absolutely amazing. Warm, professional and goes the extra mile to get the job done.
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Jackson-Stops and Staff, Teddington won Platinum.
