5/5
GoogleChris Gauson and his team at Jackson-Stops Teddington, have been great supporting us with both lettings and sales.
Trusted Agent profile · Teddington · Surrey
Verified
Jackson-Stops and Staff Teddington reviews
★★★★★
874 reviews across 2 platforms
36 High Street, Teddington, Surrey, TW11 8EW
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Jackson-Stops and Staff's office in Teddington, Surrey, at 36 High Street, is rated 4.9 out of 5 across 874 reviews on two platforms, including 872 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Landlords1 review
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
Tenants1 review
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
Awards
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Teddington office, from every platform, shown as written. First names only.
Google5/5
GoogleSuch a great and amazing team and so welcoming! The atmosphere in the office is very positive and natural. Would recommend all of the team for all their hard work and being so nice!!!!
Agent replied · 16 November 2023
Dear Laura, Thank you for your kind comments regarding the Teddington team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleFantastic service from Mark Birch and his team at Jackson-Stops. I have used them for over two years and they never disappoint. They are a pleasure to work with for letting out your property.
5/5
GoogleI would highly recommend contacting Jackson Stops, my knowledge on the current property market has improved after my encounter with Louis Gardener. he helped me understand what i would be paying in todays market considering what i was looking for. excellent customer service and very polite as well. Good job.
5/5
Googleit is an amazing experience with Alex from Jackson-Stops Teddington. I moved to London in recent times and was looking a flat. Jackson-Stops helped in finding my choice of property and make the process easy. Regular communication from Alex …
Agent replied · 16 November 2023
Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleI hadn't worked with Jackson-Stops before and have been pleased at the excellent service provided by Charlie and Tom, in what was a relatively complex situation of having to arrange a rental for another (not local) person as part of a …
5/5
GoogleHave been working with Mark and his fantastic team letting my flat for the last 3 years. They have been incredible in terms of service and always at the end of a phone if needed. I am so pleased I let my flat through them and would thoroughly recommend them without any hesitation.
Agent replied · 16 November 2023
Dear Sue, Thank you for taking the time to write a review about the great service you received from our Teddington Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Sam Farnan Customer Relations Team
5/5
GoogleAndy Fildes at Jackson-Stops was very helpful throughout the process of purchasing our new home. He went above and beyond to arrange additional viewings as well as liaising with the seller. Highly recommended.
Agent replied · 16 November 2023
Dear Scott, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI've been a landlord with JSS for 20 years and they have always been exceptional. Thank you
Agent replied · 26 August 2024
Dear Georgina, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Teddington office will be so pleased to read this. Please do not … More
5/5
GoogleGreat service from the Lettings team at Jackson Stops providing excellent support and constant updates. Highly recommended.
Agent replied · 26 August 2024
Dear Simon, Thank you for your kind comments regarding the Lettings team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI would gladly share my positive experience working with them. I liked everything, especially the professionalism and responsiveness of the managers. They did an excellent job, were very courteous, and always ready to help with any questions. We have nothing but good impressions from our collaboration with this agency.
5/5
GoogleThe absolute best real estate agency in the world! I had been living all around the world and nobody even comes close to these guys. Thank you very much for everything you guys ever done for me I will be always grateful. Forget the rest go with the best!
5/5
GoogleThank you to Jackson-stops, much appreciated. Luke and Will helped us through our purchase and to get it complete in the initially agreed timeframe.
5/5
GoogleWhile I was searching for an apartment in the Richmond Area I came in contact with Charlie Southall, and I can not well enough express my gratitude for his help and professionalism through the entire process - especially taking into …
4/5
GoogleWhen I called Jackson Stops Richmond after second ringing Charlie did pick up the phone and we had a pleasant discussion about what I was looking for and which property I wanted to check. He was extremely professional throughout the …
5/5
GoogleI would recommend this agent for renting in Richmond. They response very quickly and also try to help the to-be tenant in different ways. Unfortunately we have failed the referencing and were not considered on our original agreement but we …
5/5
GoogleWe contacted Jackson-Stops Richmond about an advertised rental property. Charlie phoned us straight away and arranged a viewing. Sadly the property was not what we were looking for but the agency is in continuous contact with us to find our …
5/5
GoogleJackson-stops have been amazing helping me with my search. Isabel has been especially helpful and informative!
5/5
GoogleChristopher is amazing, professional and courteous. Thank you and look forward to working with you again!
5/5
GoogleThe work Tobias Klomps did with us has been without any doubt outstanding. He was able to understand our needs and help us to find the right property within our budget with a garden which we were looking for in a very short time. It is with this focus and determination that he has been successful on our transaction. Despite many difficulties he helped us to go through the process. He was always available for our calls and responsive to our emails. If we had not met him after 8 months’ search, we would probably be still searching.It was pleasure to meet and work with him and I truly recommend him for your property services.
5/5
GoogleI am truly impressed with the quality of services provided by the sales team at the Jackson-Stops Teddington. Particularly with Tobias Klomps who had managed to organise three viewings for me with a hard-pressed tiny window I could provide from my tight work schedule. Super efficient, friendly and helpful. Sincere, courteous and very responsive. No question is left unanswered. Very thorough all the way through. This is definitely the first stop if anyone is interested in finding the right property in the area.
5/5
GoogleMany thanks to Tobias Klomps! He is the hero ! He listens and understands you so well and comes with the right solution. Super friendly professional and helpful when you need him.
5/5
GoogleThis was my only experience of renting a house while I was remote. Mark Birch arranged a video viewing, was clear about the expectations of the landlord, and also accomodated the specific requirements that I had for my rental agreement. Everything from the first viewing to the ultimate signing of the contract was done remotely. The first time I saw the house was when I actually arrived back in England and moved in - and there were no surprises. The whole process was managed very professionally and in a manner that inspired trust. My huge thanks to the team that made it happen.
5/5
GoogleWe rented a house through Jackson-Stops & Staff in Teddington and they were a breath of fresh air after the agents we had for our last two houses. Very professional and showed integrity throughout the process. If we ever have to move in the area again, then I would definitely not hesitate to use them again.
Agent replied · 16 November 2023
Dear Kate, it was a pleasure helping you find your new home in Teddington. I look forward to helping you again the future. Best wishes, Ellie, Jackson-Stops, Teddington
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Jackson-Stops and Staff Teddington
Has Jackson-Stops and Staff won any awards?
Yes. In The Trusted Agent 2026 awards: Jackson-Stops and Staff, Teddington won Platinum.
Want Jackson-Stops and Staff to help?
Send Jackson-Stops and Staff a message.
