Trusted Agent profile · Teddington · Surrey
Verified
★★★★★
874 reviews across 2 platforms
36 High Street, Teddington, Surrey, TW11 8EW
Part of Jackson-Stops and Staff, see every office.
Jackson-Stops and Staff's office in Teddington, Surrey, at 36 High Street, is rated 4.9 out of 5 across 874 reviews on two platforms, including 872 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Teddington office, from every platform, shown as written. First names only.
5/5
GoogleI recently had a flat rental fall through last minute and luckily ended up renting through Jackson-Stops in Richmond who found me a better flat than the one I was meant to move into! I received great help from Jade who placed me in a new property within a week. She was incredibly understanding, helpful and professional, the whole process was fairly easy, I would highly recommend this company if you are looking to rent!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI recently rented a property through Jackson Stops at Richmond. All the staff there are friendly and helpful. Charlie Southall, who was dealing with the property I rented, was very professional and easy to deal with. He was helpful …
5/5
GoogleI walked into the Richmond branch looking for a long term property when I was warmly greeted by Veronika. She patently listened to my requirements and promptly shared listings which matched my search criteria. The best part about working …
5/5
GoogleHighly recommend Jackson-Stops Richmond! In these very uncertain times, moving and renting could be very daunting. But our agent, Charlie Southall, made it so incredibly easy. He kept us calm and informed every step of the way, gave us …
5/5
GoogleI have rented my property out with the Jackson Stops Richmond team for years and always received excellent service, follow up and assistance. The team has been particularly helpful and understanding with my recent rental bearing in mind I'm …
5/5
GoogleTobias has been so helpful throughout, I can't recommend him highly enough. A credit to the office and a genuinely nice person to deal with
5/5
GoogleGreat to deal with Jason and Andy. Lovely people that care about you, instead of just getting the deal over the line. Great contacts for brokers and solicitors. Would highly recommend.
Dear James, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI have been using this firm for almost 10 years to rent out properties. Though individuals change over time, there is a consistent positive can-do approach to managing me as their client. I aim to continue to use Jackson-Stops. They also provide advice on the rental market.
5/5
GoogleI had been looking for a rented apartment. Due to the difficult state of the market it was quite a challenging task. Thanks to Jackson-Stops, who provided professional help, I have found an apartment that matches my requirements. …
5/5
GoogleAt this time when people like to mention only the negative It’s important to mention the positive! I had the pleasure to deal with Veronika who was extremely professional, solution provider, friendly, polite but also on top of …
5/5
GoogleDealt with a number of Real Estate Agencies while looking for a flat in Richmond, and Jackson-Stops was by far the most professional. Not only did they exceed my expectations in terms of the level of service, and …
5/5
GoogleAndy and David did a great job getting us through our purchase - clear communication throughout, helpful and responsive. And the house is everything we hoped for, exactly as advertised!
Dear Peter, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleFor over ten years I have been using this company to let my property with excellent results and friendly, efficient service. They achieve this almost immediately whatever the market in general. The property is rarely vacant for more than a week. The rental aspect can be supported by equally thorough management services I also strongly recommend.
Thank you Gillian for taking time to provide valued feedback to us about the services we provide, which is greatly appreciated. We work hard to deliver excellent service to our clients and we are always looking for ways to improve upon how we do things.
5/5
GoogleVery satisfied, well communication and service, specially really happy with Chloe. Well done guys
Dear Mustafa, Thank you for leaving a 5 star Google review. Kind regards, Katie, Customer Relations Team
5/5
GoogleReally happy with the help anisa has provided in helping us secure a property. - she was extremely supportive and helpful.
5/5
GoogleThe team at Jackson-Stops continue to impress with their ever helpful approach to letting my property. Mark has a balanced pragmatic work ethic which, seemingly has no bounds to the level of support and advise he offers. This clearly has rubbed off on the entire team in Teddington. Thanks for all your help to date.
Thank you Mike Desouza for taking time to provide valued feedback to us about the services we provide, which is greatly appreciated. We work hard to deliver excellent service to our clients and we are always looking for ways to improve upon how we do things.
5/5
GoogleNoran responded promptly to our very first inquiry and remained immensely helpful throughout. We appreciate the way he made himself available and kept us informed while never making us feel pushed, especially during a period of indecision …
5/5
GoogleHighly recommend Jackson-Stops Mrak Birch at Jackson Stops, who was involved in renting my flats. Mrak was a pleasure to work with throughout and was extremely helpful , fantastic support and service …..
5/5
GoogleMy partner and I had a viewing and have signed a contract for letting with the aid of Anisa Sherifi from Jackson-Stops Teddington. …
Dear Jae, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Anisa will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleI've recently rented a new flat through Negin at Jackson-Stops Teddington and have to say it was a great experience. I really appreciate the service I've experienced, thank you!
Dear MohammadReza, Thank you for your lovely 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleFantastic service, courteous and friendly. Isabel was a great support during the purchase.
5/5
GoogleAmazing service from Kris Gauson and his team! Very professional and super helpful
5/5
GoogleEfficient, professional and friendly service in finding me tenants over a number of years. Adam Cunnington kept me well informed and was quick and helpful in response to queries.
5/5
GoogleAlways receive timely professional service from Mark and his team at JS Teddington. Very happy to continue using as a tenant, and recommend to others looking for estate agents.
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Yes. Jackson-Stops and Staff won Platinum in The Trusted Agent 2026 awards.
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