Jackson-Stops and Staff Teddington reviews

★★★★★ 5/5

Google

Professional and efficient service from Adam. Everything went fairly smoothly. We are pleased to be in our new flat. Many thanks to Adam and Jackson-Stops Teddington. Angie and Olivier

Olivier · 22 May 2021

★★★★★ 5/5

Google

Mark Birch and his Letting team have has been outstanding !!... Mark has always had a very professional yet personal touch to his business..A rare quality in these rapidly changing times. At all times in the Twenty years I have done business with Mark he has always remained personable. extremely helpful and very knowledgeable...at each and every stage... Its a rare quality ! and one that adds value to the business of both parties. - 10 Stars

Simon · 22 May 2021

★★★★★ 5/5

Google

I appointed JS because they gave me confidence that this was a team who would listen well and respond quickly to my needs. They have. As a result our flat has been refurbished and a tenant installed who I know will be in good hands.

Adrian · 22 May 2024

★★★★★ 5/5

Google

I called enquiring about a property I am potentially looking to rent , I spoke to a lovely chap called Louis Gardner , he was very professional attentive and took care of all my enquires very well. So impressed, what an asset to the company.

Will · 22 May 2024

★★★★★ 5/5

Google

From my first contact with Jackson-Stop, Richmond, I received an exceptional level of professional competence and customer care in each single interaction.I found a constant and efficient guide by Veronika Zidulina, she has been able to …

Silvana · 30 September 2024

★★★★★ 1/5

Google

From an initial good experience with the viewings staff, JS serviced spiralled down to an unethical and profoundly bad experience. Having accepted our offer and deposit and waiting for a lease their management continued to offer the property and accepted a higher offer, only informing us at the 11th hour. Even the worst estate agents we have experienced had ever attempted to lower themselves to this unethical behaviour. Summary -Not to be trusted and management perhaps need to rethink how they do business..... Not possible to give no star or a minus unfortunately.....

Tom · 22 May 2020

★★★★★ 2/5

Google

It took me a while to write down this review as I wanted to be more objective and let the steam cool off. But the situation still leaves bitter taste and I would like to share a warning about this company. The people who work in the Teddington office are nice and helpful and never had any problem with them. The situation with their Property management people is quite different and I will not mix both as they are not related. When we left the last property we rented through the company, the Property management was very unhelpful, I can even say quite manipulative and we were not aware of a lot of important details and their actual intentions were unclear till the last moment (when it was too late to do anything). The Property management was clearly defending the owner's interest, which is ok, but not when it is obviously one-sided and unfair. For example we paid good sum for compost in the flower beds (???), marks left from blue tack on the walls, etc. If you are interested in more detail I can give more information and details on how they processed our case. Just want to warn you about possible outcome of your rent ending.

Liza · 22 May 2020

★★★★★ 5/5

Google

Myself and my partner would definitely recommend Jackson stops. We were shown a property by Francesca Bradbury at the Teddington branch. We had lots of experience with estate agents and we can both honestly say she was the most helpful estate agent we have come across. She was able to answer all of our questions and had all the information we needed with her on the day. She really went out of her way, helped with communication with the landlord, was patient with all of our questions and guided us through the process seamlessly. Please pass on our thanks, we love our new place! 😊

Antony · 22 May 2020

★★★★★ 5/5

Google

I am currently in the process of selling my flat and buying a new house. None of this is being done through Jackson Stops however they (Joe in particular) have been a massive help in advising me throughout the process (they have previously done business with family and friends). Joe has let me call and discuss any questions that i may have around mortgages and the process in general and i would recommend the company to anyone if they employ people like that!

Marcus · 22 May 2020

★★★★★ 5/5

Google

Excellent service from Tom Ridgeway, answered all of our questions (first time we have rented a property) very quickly and professionally. Would definitely recommend Tom to anyone looking to rent a property.

George · 22 May 2020

★★★★★ 5/5

Google

I’ve used Jackson-Stops for renting a flat, Tom Ridgeway and the staff are very professional and helpful, i was very impressed by how quick they were in checking the references and taking a decision, all that plus signing the documents where done online,you could even check the progress of every reference application. In my opinion Jackson-stop are way ahead of other estate agents, with them I didn’t feel the stress that I’ve been through with other estate agents. I highly recommend them to anyone who would prefer a smooth stress free move.

Naji · 22 May 2020

★★★★★ 5/5

Google

Great service from this Estate Agent......we had a house sale that lasted 9 months....not our or the Agents fault.....just the rubbish system that we have to go through esp when things go wrong out of your Control. We have two or three people looking after our sale with the last one being Dan......calmed us down when I was ready to go mad, but got us to a conclusion on a 9 house sale. Would recommend them from our experience.....actually my experience is not move at all but so long as you have people who communicate with you then its a bit better.......insist on that with all party's in the moving process.

Alex · 22 May 2020

★★★★★ 5/5

Google

Thank you Alexander Basset-Romo for all your help with my property search, really appreciated.It has been a very positive experience. Your advice helped us to make decision. Agnieszka

Agati12 · 22 May 2021

★★★★★ 5/5

Google

Recently rented a lovely apartment from this office and I had a great experience with the team, the process from start to finish was easy and dare I say enjoyable. Highly recommend to anyone looking for a professional yet personal agent to rent through

Sophie · 22 May 2024

★★★★★ 5/5

Google

I was shown 2 properties by Charlie from Jackson Stops Richmond. He was very pleasant, courteous and helpful, and he was knowledgeable about the lettings. I felt very comfortable with him and would not hesitate to contact them again in the future. Highly recommended.

Kim · 22 May 2024

★★★★★ 5/5

Google

I recently had the privilege of engaging with Noran Antao s service, and I am thoroughly impressed. From their swift response to their personalized approach, every aspect of their service reflects a dedication to excellence. …

L · 30 September 2024

★★★★★ 5/5

Google

I have recently moved into a Jackson-Stops property and the transition has been seamless thanks to the team especially Anne O'Toole and Adam Cunnington. Merry Xmas team.

Charles · 22 May 2021

★★★★★ 5/5

Google

JSS has provided excellent services to us over the last six years. They have done a great job in finding the right tenants for our property and in their subsequent management. I would strongly recommend JSS letting department to any landlord who is looking for a professional and friendly letting/management service marco

Marco · 17 November 2016

★★★★★ 5/5

Google

I’ve used Jackson-Stops for renting a flat, Tom Ridgeway and the staff are very professional and helpful, i was very impressed by how quick they were in checking the references and taking a decision, all that plus signing the documents where done online,you could even check the progress of every reference application. In my opinion Jackson-stop are way ahead of other estate agents, with them I didn’t feel the stress that I’ve been through with other estate agents. I highly recommend them to anyone who would prefer a smooth stress free move.

Naji · 17 November 2019

★★★★★ 5/5

Google

I have rented my property through Jackson-Stops in Richmond for almost three years now, they have always done a great job in finding me a tenant and always so quickly. I cannot fault them, highly recommend to anyone looking to rent their property.

Georgia · 22 May 2024

★★★★★ 5/5

Google

Need someone that talks straight, professional, and direct about all property matters? Jackson-Stops Teddington are sure to be your guys. …

Sandy · 8 October 2023

★★★★★ 5/5

Google

Jackson-stops is an agency which has provided us a great service and would recommend to who is looking to either buy or rent. Thank you Tom for the great communication.

Lawrence · 22 May 2020

★★★★★ 5/5

Google

Amazing team, so helpful! Would definitely recommend to anyone looking to rent in Teddington. Thanks again to Tom, Lara & Negin for all their hard work

Zoe · 22 May 2023

★★★★★ 5/5

Google

I have worked with Jackson Stops for the past 5 years. They look after our property portfolio and I have found Mark Birch and Louise Stent / all the team to be efficient, professional and for looking after the properties - getting the best tenants - fantastic which is why I am happy to rate them 5 stars. I would be happy to recommend them to anyone looking for their services.

Ian · 16 November 2021