Trusted Agent profile · Teddington · Surrey
Verified
★★★★★
874 reviews across 2 platforms
36 High Street, Teddington, Surrey, TW11 8EW
Part of Jackson-Stops and Staff, see every office.
Jackson-Stops and Staff's office in Teddington, Surrey, at 36 High Street, is rated 4.9 out of 5 across 874 reviews on two platforms, including 872 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Send Jackson-Stops and Staff a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Teddington office, from every platform, shown as written. First names only.
5/5
GoogleHad a great experience of renting an apartment from Jacksons stop agency. The agent Veronica Zidullina assisted and advised throughout the entire process, even after signing the contract. Veronica responded quickly and was always in touch. Highly recommended!
5/5
GoogleJackson-Stops & Staff are a very professional and friendly bunch - Mark in the rental department and Robert in the Sales department showed competence and compassion at all times - I would highly recommend this business if you are looking for a personable and dedicated service.
Thank you, Gaynor, for your review and I look forward to helping you again in the future. Regards, Robert
5/5
GoogleAlex has been very helpful and patient in assisting us towards our new tenancy .
5/5
GoogleAbsolutely perfect representation, helpful throughout and put it in serious effort to get the flat sold. Couldn’t have asked for more
Dear Zach, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Marilyn Plews, Customer Relations Team
1/5
GoogleWe made an appointment 6 days in advance for a viewing, and they canceled it only half an hour before the appointment, when we were already near the property that we were going to see. Very unprofessional
5/5
GoogleI recently found a new home through Alex and it was a wonderful experience! I've dealt with a few different agencies since living london and cannot recommend the team enough!
Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleEdward and Beth at JSS Richmond have done a great job at getting the Flat let, and also willing to deal with ad hoc issues for me at the property since I am an overseas landlord.
5/5
GoogleI have been very impressed with Charlie Southall who helped me rent out my flat. He has been professional, responsive and given great service. I would recommend him to a landlord look for a great service.
5/5
GoogleWe had a very good experience with the Jackson-Stops Richmon and particularly with the lettings consultant Jess Bull. She was able to handle unexpected issues with great care and dedication. We would definitely recommend this office.
5/5
GoogleAbsolutely superb service from Jackson Stops with particular mention to Isabel and Jamie. A great experience - thank you!
Dear Sally, Thank you for taking the time to leave a wonderful 5 star Google review. Isabel and Jamie will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleFrancesca has been fantastic supporting our property search and following up promptly. I would definitely recommend working with them.
4/5
GoogleOur experience with Jacksons Stops was very good. Jess Bull responded quickly to our queries and was always friendly and professional. All our emails have been answered very quickly and with all the information required.
5/5
GoogleGreat experience with Jackson-Stops Teddington. Excellent service from Tom Ridgeway, polite, helpful and super responsive. Would highly recommend.
Dear Jed, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI have had a great experience with Jackson-Stop Richmond. I've experienced a great service by Charlie Southall. He is always helpful and full of information regarding properties I've been looking for. I highly recommend!
5/5
GoogleVery proactive and well informed. Helped us navigate the market considering work to be done and price point. Great communication, quickly became a trusted partner. …
5/5
GoogleMy partner and I recently rented a new home via Jackson-Stops and we were supported by Lara Hammond who was absolutely excellent to deal with. She was proactive in finding a great match for us when we were beaten to another property by …
5/5
GoogleWe have had such a great experience with Lara Hammond and the Lettings Team at Jackson-Stops. Not only were we faced with the challenges of finding a property to rent in the current market, but we were doing so from across the Atlantic! …
5/5
GoogleMark at Jackson-Stops was tremendously helpful when we needed to let our home. He found us tenants within a few days at a rate well above what we had been expecting. I would thoroughly recommend his services.
Dear Christopher, Having read your review, we would like thank you for your feedback about our Teddington Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Sam Farnan Customer Relations Team
5/5
GoogleFrancesca was helpful and professional.Good support and help. I recommend her for anyone looking to rent a flat/house and her team.
4/5
GoogleWe have been with the Jackson Stops office at Teddington for 15+ years and always found Mark Birch to be helpful, informative and pro active. He has often made us feel that we are his only clients as he will always find time for you as a client.His experience and knowledge has been a real asset and the lettings team are always supportive. Peter Goodall
5/5
GoogleAmazing service, nothing was too much for Noran and the rest of the team at Jackson Stops. Really happy with everything and they were great in arranging all the required appointments and viewings.
5/5
GoogleI was assisted by Noran to get a new flat. It has been the best experience with a real estate agent in London so far. Very helpful and quick to get everything sorted.
5/5
GoogleI must compliment Tom Ridgeway at the Teddington office for his tenacity and professionalism when finding a tenant from my property. He made the process quick and painless as well as finding a terrific tenant. Much appreciated Tom, thank you. Linda
Linda, many thanks for your kind words. It was a pleasure to meet you and to be of help. We are sure that your tenants will enjoy your fabulous home. Kind regards, Tom and the team at Jackson-Stops & Staff, Teddington
5/5
GoogleMs Mozafari's assistance was excellent from start to finish. She was super helpful through every step of the process, and I instantly felt like I was in good hands. Jackson-stops will now be my go-to whenever I need to look for a place to rent! Thank you again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Jackson-Stops and Staff, Teddington won Platinum.
Send Jackson-Stops and Staff a message.
