Trusted Agent profile · Teddington · Surrey
Verified
★★★★★
874 reviews across 2 platforms
36 High Street, Teddington, Surrey, TW11 8EW
Part of Jackson-Stops and Staff, see every office.
Jackson-Stops and Staff's office in Teddington, Surrey, at 36 High Street, is rated 4.9 out of 5 across 874 reviews on two platforms, including 872 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Teddington office, from every platform, shown as written. First names only.
5/5
GoogleThey were very helpful and friendly in the rental process. Moved things along quickly and professionally.
Dear Finn, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleDuring my search for an apartment in Richmond I had the pleasure of having Charlie Southall from Jackson-stops as my lettings negotiator. The process was highly efficient and handled very, very professionally.
5/5
GoogleWhere do I start? Charlie’s ability to make what is an ordeal into a seamless and enjoyable occasion is incredible. We were trying to find a house, Charlie found us a home.
5/5
GoogleI'd like to compliment Katie Goodman on the excellent and prompt service as I am in process of renting a flat locally in Richmond and she is assisting me in the process.
5/5
GoogleVery positive experience with Noran from Jackson-Stops! He was very professional, flexible (he even showed us properties late evening after work) and he was very transparent. Would always ask him again.
5/5
GoogleKris and Andy did a very professional job with the sale of our house in Richmond which completed end of September. Great communication and advice throughout. The result was a completed sale with relatively few delays. Very happy customer and would definately deal with them again.
5/5
GoogleAlways used Tom at Jackson-Stops to help with anything property related - super helpful
Dear Kosta, Thank you for taking the time to rate your service with Tom. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleVery nice costumer service, always answer to your questions. Thank you Lara and Alex.
5/5
GoogleSophie at the Richmond branch is a star, she's really professional and walks the tight rope between representing her clients brilliantly - best agent we've worked with by far! Thanks.
5/5
GoogleWe have been experiencing a very good level of service with JSS / Richmond Office, since our father first let the flat at Lichfield Court, more than 20 years ago
5/5
GoogleWe rented our first house in London with Noran's great help. He made a significant contribution to the process and we are happy to receive service from him and Jackson-Stops
5/5
GoogleI would highly recommend Jackson-Stops Richmond and in particular the consultant Katie Goodman. She has been excellent - she has been very friendly, professional and helpful throughout my search.
5/5
GoogleWe had a very favourable experience with Sophie, who was always professional, friendly and honest in her dealings. I look forward to working with her again in the future.
5/5
GoogleProfessional service. We had experiences with other agencies which worked very impersonal, customers pushed through a conveyor-belt. However the treatment at Jackson-Stops was much more personal, reasonable and highly professional. Very glad to have worked with them.
Dear Laszlo, thank you so much for your review. It was a pleasure to meet you and your family and we wish you all the best in the future. Best wishes, The JSS Teddington Team.
4/5
GoogleAmbitious pricing did not work but I still achieved more than their competitors valued my flat at. After-sales was terrific. Highly recommend.
Dear Peter, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleI easily recommend to work with Jackson-Stops, Teddington if you're looking for a rental in the area. During our research, Tom kindly helped us to find the right place, and again handled all procedures professionally. Thank you, guys! …
5/5
GoogleGreat experience renting via Jackson-Stops Teddington. Attentive and professional staff. Thank you.
Dear Oscar, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleDefinitely recommend looking for a rental property!! 10/10 amazing! Very happy :)
Dear Yasmin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleMs Mozafari's assistance was excellent from start to finish. She was super helpful through every step of the process, and I instantly felt like I was in good hands. Jackson-stops will now be my go-to whenever I need to look for a place to rent! Thank you again.
5/5
GoogleGreat service. Friendly and communicative and all went v smoothly. Francesca was lovely. Thank you
5/5
GoogleReally helpful guy called Tom made the whole process smooth and seamless ..thank you Tom!
5/5
GoogleMade contact with estate agents after viewing a property online. Made contact with Adam who immediately arranged a viewing for me later that day. He met me at the property and then helped me through the process of renting with Great professionalism, friendliness and knowledge. Will definitely contact Adam again in the future to utilise his skills and knowledge.
5/5
GoogleThe process of renting was made very easy by the staff at Jackson-Stops with Adam always on hand to answer questions. Adam always kept me well informed and was always quick to follow-up with any issues I raised. I would recommend Jackson-Stops and Adam Cunnington as the people to see if you are thinking of moving to the area.
5/5
GoogleMark Birch and his team have been very helpful, thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Jackson-Stops and Staff, Teddington won Platinum.
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