5/5
GoogleEven though I ended up finding a property elsewhere, Katie G. was helpful during my search, she followed up throughout the process and she was super friendly!
Trusted Agent profile · Teddington · Surrey
Verified
Jackson-Stops and Staff Teddington reviews
★★★★★
874 reviews across 2 platforms
36 High Street, Teddington, Surrey, TW11 8EW
Part of Jackson-Stops and Staff, see every office.
Jackson-Stops and Staff's office in Teddington, Surrey, at 36 High Street, is rated 4.9 out of 5 across 874 reviews on two platforms, including 872 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Landlords1 review
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
Tenants1 review
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
Awards
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Teddington office, from every platform, shown as written. First names only.
Google5/5
GoogleIt was a true pleasure for our new tenancy to be managed by Jackson-Stops. We were moving in to the area and Alex helped us throughout every step - keeping us updated proactively and transparently, and being highly professional as well as very friendly. Very reliable and felt supported - thank you
5/5
GoogleLara was very helpful throughout the whole process. Highly recommend.
5/5
GoogleI gave a phone call to Jackson-Stops and Charlie from the letting section replied quickly, nice viewing arrangement, nice talking at the office. Effective and friendly.
5/5
GoogleTom and Charlie at Jackson Stopps Richmond are an extremely efficient and responsive team. Top-tier rental service. It is always a pleasure dealing with them.
5/5
GoogleI had the pleasure of speaking with Charlie at Jackson’s who was extremely helpful, honest and very accommodating in helping me with my rental search
5/5
GoogleJade & Jackson-Stops, have been a professional pleasure to deal with, & had the perfect rental for my needs... what more could one ask for.
5/5
GoogleAs a couple currently seeking a rental flat It’s a tough market out there …
Agent replied · 16 November 2023
Dear Ki, Thank you for the lovely 5 star review. Your delightful poem will be much appreciated by the Teddington team. All the best. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleHighly recommend Jackson-Stops - Teddington, Tom in particular was a pleasure to work with. Super friendly, knowledgeable & professional. 5 stars for Tom ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Agent replied · 16 November 2023
Dear Zara, We are really pleased to read your positive review regarding the service from our Teddington Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Sam Farnan Customer Relations Team
5/5
GoogleGreat service from a great team. Very professional
Agent replied · 16 November 2023
Dear Shaun, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team.
5/5
GoogleAmazing team! very professional and would definitely recommend.
Agent replied · 16 November 2023
Dear Oscar, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleGreat service! Good communication throughout. Would definitely recommend!
Agent replied · 16 November 2023
Dear Tom, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleFrancesca was very helpful throughout the whole process.
5/5
GoogleThe staff are knowledgeable, professional, extremely helpful, friendly and supportive and always provide a first class service. Thank you Jackson Stops Richmond as always.
5/5
GoogleFound Ellie extremely helpful and kept in contact with me throughout my search. Very impressed with her customer service and personal approach. Would highly recommend her to anyone looking to let in Teddington
Agent replied · 16 November 2023
Hi Rocco, thank you for your lovely comments and I wish you the very best of luck with your new role away from Teddington and hope you find a perfect new home soon. Best wishes, Ellie
5/5
GoogleWhen we decided to sell our house we went to Jackson Stops first because they seemed to be the keenest estate agent in Teddington. From the first time we met Stevie we knew we had made the right decision. Her advice and market knowledge was …
5/5
GoogleMark and the Team at Teddington have been absolutely fantastic with the rental of my property, They are extremely professional and deliver a very high level of service and are very professional . There has always someone on the end of the phone if needed. Excellent level of communication from the office Would highly recommend
5/5
GoogleFantastic service! Very polite- switched on personnel- I would highly recommend for professional & friendly Service! Thank you for all your help 5⭐️⭐️⭐️⭐️⭐️
5/5
GoogleThey helped us a lot when we were moving out, as much if not more than we were moving in. Can recommend them.
5/5
GoogleThe whole team at Jackson-Stops Teddington have been amazing. They have made the process of moving property as smooth as possible. I cannot recommend enough. They are reliable, professional and genuinely care. Our primary agent Lara Hammond in particular has been incredible throughout the whole process. Thank you!
5/5
GoogleGreat service from katie 👍 …
Agent replied · 16 November 2023
Dear Sanpal Singh, Thank you for taking the time to rate your service with our Teddington office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJackson-Stops Teddington have let two properties in the area for me over a number of years. They have always found excellent tenants, with little or no vacant periods and at good market rent. Mark has always provided me with sound, expert and professional advice. Always goes above and beyond. I wouldn't use anyone else!
5/5
GoogleVeronika Zidulina has been incredibly efficient and responsive throughout our search for a flat. She has made the whole process incredibly straightforward.
5/5
GoogleFantastic experience with Jackson Stops, they really went above and beyond to satisfy both mine and the homeowners requirements. Would highly recommend!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Jackson-Stops and Staff Teddington
Has Jackson-Stops and Staff won any awards?
Yes. In The Trusted Agent 2026 awards: Jackson-Stops and Staff, Teddington won Platinum.
Want Jackson-Stops and Staff to help?
Send Jackson-Stops and Staff a message.
