5/5
GoogleVery helpful letting agents in Tom & Noran. Quick & responsive at all times.
Trusted Agent profile · Teddington · Surrey
Verified
Jackson-Stops and Staff Teddington reviews
★★★★★
874 reviews across 2 platforms
36 High Street, Teddington, Surrey, TW11 8EW
Part of Jackson-Stops and Staff, see every office.
Jackson-Stops and Staff's office in Teddington, Surrey, at 36 High Street, is rated 4.9 out of 5 across 874 reviews on two platforms, including 872 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Landlords1 review
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
Tenants1 review
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
Awards
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Teddington office, from every platform, shown as written. First names only.
Google5/5
GoogleThe team at Jacksons are brilliant. Very responsive and nothing was too much trouble.
5/5
GoogleRecently moved into a beautiful property in Teddington. Mark Birch from Jackson-Stops was fantastic every step of the way and made our move easy and seamless. He was really attentive to following up with any questions we had and was happy to help.
5/5
GoogleJackson Stops and Staff have excellent customer service, are very helpful and I do not hesitate in appointing them for my letting requirements.
Agent replied · 16 November 2023
Thank you Guy for taking time to provide valued feedback to us about the services we provide, which is greatly appreciated. We work hard to deliver excellent service to our clients and we are always looking for ways to improve upon how we do things.
5/5
GoogleHaving called Tom at Jackson-Stops for some advice on my rental portfolio I found him to be very accommodating and knowledgeable. It’s clear his experience and expertise are invaluable. Look forward to working with Tom over the coming years.
5/5
GoogleMy sister and I recently rented a flat through jackskson stops. We were shown the flat by Adam who was very helpful and responsive throughout the process. :) Even though things were slightly delayed by covid things went as smoothly as they could have. :)
5/5
GoogleVery quick to communicate between landlord and tenant, great experience with this office!
5/5
GoogleWould highly recommend JS. Very Professional.
Agent replied · 16 November 2023
Dear Rosie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleAmazing services ! Thank you very much Ellie for your assistance for my property searching, it's a great help !
Agent replied · 16 November 2023
Hi Kevin, thank you for your lovely comments. Wishing you the very best for your move and I hope you enjoy your new home. Kind regards, Ellie
5/5
GoogleCharlie handles with professionl manner. He has provided a good letting service.
5/5
GoogleWe found it a very friendly and helpful estate agents. Elouisa helped us find our flat and we love it! Recommended.
Agent replied · 16 November 2023
Hi Andrew, I'm so pleased you’re happy in your new home and do hope the wedding went well. Always happy to help. Many thanks, Ellie
5/5
GoogleA courteous, helpful team who have a personal approach, understanding the local area well, paying attention to their clients' individual requirements and making every effort to match them up with appropriate properties, both in sales and lettings.
5/5
GoogleReally recommend Jackson-Stops in Richmond, Sophie and Ed delivered outstanding service
5/5
GoogleElliot and has team were brilliant. Extremely helpful and professional. Very grateful to have had there help!
Agent replied · 16 November 2023
Thank you, Grayson, it was lovely to meet you both and help you with your search. All the best, Elliot and the team at Jackson-Stops Teddington.
5/5
GoogleA helpful and professional team. We were very pleased we chose Jackson-Stops to manage the rental of our property.
Agent replied · 16 November 2023
Dear Caroline, thank you so much for your review - meeting you and Alan was a delight. I’m sure your tenants will love every moment of being at your wonderful home. We hope you enjoy your move to the countryside! Kind regards, Tom and the Jackson-Stops & Staff Teddington Team.
5/5
GoogleBoth Joe and Rob from this Teddington branch were invaluable in supporting our recent purchase. They were extremely professional and quick to respond with all matters. I would fully recommend their services. Not your average estate agents trying to get away with doing the bare minimum!
5/5
GoogleReally friendly and helpful service from Lara. She helped us sort everything for our flat very efficiently and answered all our questions within a few hours.
1/5
GoogleWorst treatment I've ever had from a letting agent, ever!
5/5
GoogleTerrific experience renting a wonderful property in Richmond, thanks all!
5/5
GoogleCalm, friendly service. Robert and his staff helped to make buying a property a stress-free and pleasant experience.
Agent replied · 16 November 2023
Helene, thank you very much for your review and I trust that you’re settling into your new home smoothly. Regards, Robert, Jackson-Stops, Teddington
5/5
GoogleGreat service from a buyer's perspective and a lovely team to deal with.
Agent replied · 16 November 2023
Dear Abigail, Thank you for your review regarding your experience with our Teddington Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleMy experience finding a property with Jackson-Stops has been fantastic! A step above the other agencies in the area. Lara and Alex in particular have been great and I would highly recommend contacting them.
5/5
GoogleIn my experience, Jackson-stops Teddington branch have always gone that extra mile, to ensure a high level of service to both their Landlord and Tenant. This is reflected in their professionalism and both Mark and Adam demonstrate this in abundance.
5/5
GoogleExcellent property; great service, flexibility and no issues.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Jackson-Stops and Staff Teddington
Has Jackson-Stops and Staff won any awards?
Yes. In The Trusted Agent 2026 awards: Jackson-Stops and Staff, Teddington won Platinum.
Want Jackson-Stops and Staff to help?
Send Jackson-Stops and Staff a message.
