Trusted Agent profile · Teddington · Surrey
Verified
★★★★★
874 reviews across 2 platforms
36 High Street, Teddington, Surrey, TW11 8EW
Part of Jackson-Stops and Staff, see every office.
Jackson-Stops and Staff's office in Teddington, Surrey, at 36 High Street, is rated 4.9 out of 5 across 874 reviews on two platforms, including 872 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Teddington office, from every platform, shown as written. First names only.
5/5
GoogleAn excellent service from Mark Birch and team in lettings over the past 6 years. I would recommend without reservation.
Dear Crawford, we’re always happy to help - how times flies, I can’t believe it’s been six years. Best wishes, Mark, Jackson-Stops & Staff, Teddington
5/5
GoogleLovely service, always quick to respond. Anisa helped us get our letting sorted with no hassle and she’s super friendly. Would recommend both Jackson-Stops and Anisa personally.
Dear Ben, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI have been using this firm for many, many years to rent out my property. They are very professional, proactive and have a great, consistent positive can-do approach to managing me as their client. They also treat my tenants with great respect also which is key for me. I will continue to use Jackson-Stops for many years to come.
5/5
GoogleI have recently rented a flat via Jackson-Stop Teddington. Thanks to Negin, the process was very smooth and she was always available to help. Thanks again!
5/5
GoogleI am in the process of renting a property for the first time and Charlie Southall of Jackson Stops has been dealing with it. He has been immensely helpful at every stage and kept in constant contact with me. He has been enormously patient with queries I have had and has sought to reassure me at every point.
5/5
GoogleI had the pleasure of working with Jackson Stops Richmond to secure a tenancy for myself. Both Tom and Jade and other staff were friendly, knowledgeable and extremely efficient when it came to tasks to be done before move in. Having had many less than pleasant experiences with agents in London, this was a breath of fresh air!
5/5
GoogleOh my! Jackson Stops and Staff saved my sanity! I had been looking for a new home for what seems an exhausting lifetime, then a particular member of staff helped me find the perfect mew home. I dread to think where I would be if I hadn't looked at their listings. Thank you so much Jackson Stops and Staff! I am very happy in my new home.
Thank you Kate for taking time to provide valued feedback to us about the services we provide, which is greatly appreciated. We work hard to deliver excellent service to our clients and we are always looking for ways to improve upon how we do things. Good Luck in your new home.
5/5
GoogleI only bother to write reviews if they are extremely bad or extremely good, fortunately this is the later. Jackson Stops in Teddington, specifically Jamie McDonald, proved to be extremely professional, polite, punctual, dependable and …
Dear Rod, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. The Teddington team will be thrilled to read your wonderful comments. We would like to wish you all the best and if … More
5/5
GoogleI recently spoke with Lara in the Lettings team at JS teddington, she was really helpful and had fantastic knowledge of the area I will definitely come back when my partner and I are ready to move forward with our search.
Dear Tayler Currier, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleReview for "Jess Lynagh" I’ve had the pleasure of working with Jess as my property manager over the past …
5/5
GoogleWe would like to say a big ‘thank you’ to Noran Antao for all his hard work and finding the perfect new home for us. He helped us with every step and was so prompt with replying to our queries. The whole process was swift and hassle free …
5/5
GoogleI have had a great experience with Jackson-Stops so far. They have been very helpful, professional and quick to respond to any queries. Francesca has been in constant contact with me from Day 1 and has made the rental process smooth and stress free.
5/5
GoogleGreat work from Elliot and team. Really friendly, helpful and makes it all easy. Highly recommend.
Aaron, it was very nice to meet you and I really hope you have settled in nicely to your new flat. Kind regards, Elliot and the team at Jackson-Stops Teddington
5/5
GoogleWe have recently retained a house in Teddington using Jackson-Stop agency. The process was quick and dealt professionally by Lara. If you are planning to move in the area we highly recommend you contact Lara to deal with your needs.
Dear Valeria, Thank you for taking the time to leave a wonderful 5 star Google review. Lara will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleExcellent service Jackson-Stops Teddington, particularly from Chloe who kept in contact throughout the application and provided assistance where needed. Happy New Year to All
Dear Graham, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Chloe, and do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI based my review upon a misunderstanding and have had my query dealt with quickly and efficiently by Tom. Much appreciated, have had bad experiences in the past with estate agents (as a single mother tenant) and was too quick to judge. Thank you for your help 🙏 …
Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Teddington office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards, Marilyn Plews, Customer Relations Team
5/5
GoogleIf you're looking for a managing agent, Mark Birch and his team are outstanding. They found us a stellar tenant extremely quickly, and made the whole process seamless. They were even able to recommend excellent contractors to help with everything. Great job, Jackson-Stops.
5/5
GoogleI was blessed to Find Jackson-Stops their support trust honesty and dedication to make my dream to buy this flat come true are equal to none they have an amazing dedicated team thank you for going that extra mile
Dear Pedro, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleLara at Jackson-Stops was first class and helped me find my dream home in Teddington. It was so easy to deal with Lara who kept me up to date all the way through the process, I highly recommend her!
Dear DH, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJSS, and Eloise most notably, found me what I was looking for, which was not simple as I needed a garden for a dog. Very helpful in negotiating with the landlord. The flat is very high quality and I've had no difficulties during my lease (long may it last). I would not hesitate to use JSS again if needed and would highly recommend them.
Hi Bill, We are so pleased we were able to help you find your new home and that your dog is happy! Thanks, Ellie Jones-Gray
5/5
GoogleGreat service from Mia at Jackson stops, helped us get the property we wanted.
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie
5/5
GoogleI recently had a flat rental fall through last minute and luckily ended up renting through Jackson-Stops in Richmond who found me a better flat than the one I was meant to move into! I received great help from Jade who placed me in a new …
5/5
GoogleWe recently sold our Richmond flat with Jackson-Stops. Our point of contact was Andy who did a really great job pushing everything along to make sure it happened as quickly as possible. …
Dear Michael,We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Andy, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleOver the past 2 years Jackson-Stops in Teddington have given a fabulous service to my family. Mark and his team are agile, responsive, extremely dedicated and duly provide laser-like efficient support and service. Keep up the great work!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Jackson-Stops and Staff, Teddington won Platinum.
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