Trusted Agent profile · Teddington · Surrey
Verified
★★★★★
874 reviews across 2 platforms
36 High Street, Teddington, Surrey, TW11 8EW
Part of Jackson-Stops and Staff, see every office.
Jackson-Stops and Staff's office in Teddington, Surrey, at 36 High Street, is rated 4.9 out of 5 across 874 reviews on two platforms, including 872 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Teddington office, from every platform, shown as written. First names only.
5/5
GoogleFrom the moment I met Chloe I felt comfortable and in good hands. It was more like chatting with a friend about finding the right home. She quickly tuned into our family situation and needs and showed me properties I wanted to see right away. Compared to other rental agencies Jackson Stops is a very good experience
5/5
GoogleI don’t normally leave reviews but think Chloe deserves one. I’m really impressed with Chloe who is lovely & extremely knowledgeable of the area and properties she took me round. Home hunting is so stressful but Chloe instantly puts you at …
Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Teddington office will be so pleased to read this. Please do not hesitate to … More
5/5
Google5 star experience from this agency who were beyond helpful to secure my new home and advise me on set-up for an international move. I would highly recommend choosing your new home with this agency who have a lot of experience and a common sense approach. After arranging my rental property, Negin at Jackson-Stops Teddington would again be my number 1 choice of agent for a future property purchase.
Dear Laura, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleTom and his team have been excellent throughout the process and with great communication. Would highly recommend.
Dear Emms, Thank you for your great 5 star review, and mentioning your experience with Tom in our Teddington office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleTobias was very knowledgable about the property we viewed and was able to answer all our questions. Although we decided not to offer on the property we were very impressed with the experience.
Dear Lauren, Thank you for your great review regarding Tobias and our Teddington office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleWe had a good experience interacting with Charlie Southall from Jackson Stops. Charlie was prompt and helped close the deal on time . We look forward to a good upcoming move experience !!
5/5
GoogleI’ve recently rented a flat through Jackson-Stops Richmond. Charlie was extremely helpful and patient with my 100 and 1 questions and very responsive. He made this stressful process much smoother! Many thanks! Sabina
5/5
GoogleGreat service to help us find a rental - all smooth and kept in track by Chloe who was beyond helpful at all time
Dear Colin, Thank you for your kind comments regarding Chloe and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Katie, Customer Relations Team
5/5
GoogleMy experience with Jackson-stops was the best possible. From the first moment I was always very well attended to by Mr. Noran Antao who gave me all the attention and information necessary for me to successfully complete the negotiation I …
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
5/5
GoogleReally grateful to Chloe for all her help with the move. She’s been amazing from the first viewing and has made our experience seamless!
Dear Kate, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie
5/5
GoogleKatie Goodman has been helpful with our moving process, responding to any questions we’ve had imminently.
Dear Sarah, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWilliam Gladstone-New (Sales Manager) came round to value my property recently and he was absolutely delightful. Great knowledge of the local market and got the valuation spot on. We will definitely be using him to sell the flat.
Dear Sasha, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie
5/5
GoogleWe had a really fantastic experience with Jackson-Stops. Francesca was really helpful and informative throughout the whole process! Every email and question was answered quickly and efficiently. As a first time renter she made the process very smooth experience and found us the perfect place after our first phone call. Highly recommend Francesca especially, and Jackson-Stops if looking to rent in the Teddington area.
5/5
GoogleWe are at the beginning of a rental agreement with Jackson Stops Teddington and so far we are happy with the service we received. Everyone has been very professional and attentive, from the first contact with Mark Birch regarding Francesca's service. Francesca helped me with everything I needed. She is very kind, caring and professional, returning emails quickly. I am happy and grateful to have had her help in the process of renting the property. Thank you so much, Francesca!
Dear Fernanda, Thank you for taking the time in providing such lovely comments about Mark and Francesca in our Teddington office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Marilyn Plews Customer Relations Team
5/5
GoogleI want to express my gratitude to Chloe and Johanna for their outstanding service. Their prompt responses and professional guidance made the entire renting process smooth and stress-free. I truly appreciate their attention to detail and willingness to address any concerns. Highly recommend their expertise for anyone in need of a reliable lettings consultant!
Dear Has, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGreat experience! After dealing with other agencies, Jackson-Stops Richmond was a breath of fresh air. Jon and Edward were patient, professional and we felt that our needs mattered to them. Highly recommended!
5/5
GoogleI recently rented a flat from Jackson-Stops, Mr Roman attended to us during the processes, he was very professional, well experienced and helpful. Nice experience.👍 …
5/5
GoogleMy wife and I rented a flat in Teddington and we were delighted by the service we received. Tom Ridgeway was fantastic and gave us great advice throughout the process! Highly recommended firm especially in the Tedington area!
Thank you, Jonny, for your review. It was a pleasure meeting you and your wife and we truly hope you have a fantastic time in Teddington! Best wishes, Tom and the Jackson-Stops Teddington team.
5/5
GoogleWe had a great experience working with Chloe while looking for a rental property. She understood our needs very well and found something for us fairly quickly. Post identifying the property she was quick in getting the right documentation …
Dear Tandon, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleMy semi-detached bungalow in Twickenham is currently under offer. Stevie-Leigh and her team have been amazing. Very supportive, frequent updates, highly professional and friendly team.
Dear Julie, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleWorking with Chloe Williams from the Jackson-Stops Teddington office was a delight. She was very professional, very friendly and we received a great service from her. We genuinely felt that she had our best interest at heart while helping us look for a new home..she was great.
Dear E A, Thank you for leaving a 5 star Google review. Kind regards, Katie, Customer Relations Team
5/5
GoogleIt was a pleasure working with Natalie who is very insightful and professional, she kept me updated and had good and honest discussion, not pushy and shared good long term view. Would recommend her and her team if you are looking for an agency in the area.
We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Natalie, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.
5/5
GoogleGreat service from Luke in the purchase of our new home. Was always prompt with comms and everything was very straight forward.
Dear Will, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
5/5
GoogleMy wife and I had the pleasure of renting a property through Jackson Stops recently and found the process extremely smooth and straightforward. We were shown the property by Anisa and she was extremely helpful in guiding us …
Dear James, We really appreciate you taking the time to leave such lovely comments about Anisa. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Jackson-Stops and Staff, Teddington won Platinum.
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