Every review we hold for the Teddington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHad an amazing experience working with Zyan, Harry and Natalie. Wholeheartedly recommend working with Jackson-Stops Teddington. Excellent experience and communication from start to finish. Thank you to the whole team!
Emma · 23 June 2025
Agent replied · 24 March 2026
Dear Emma, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie
★★★★★ 5/5
GoogleAlexander from Jackson-Stops Teddington has been fantastic. He has always supported me in all stages of the renting process and made me feel secure regarding paper work and the necessary documents. …
Tânia · 8 October 2022
Agent replied · 16 November 2023
Dear Tânia, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI have just rented a property through Jackson- Stops.Negin was professional and caring and help to smooth the transition. I appreciate Tom being patient too
Mahsa · 22 May 2023
Agent replied · 16 November 2023
Dear Naja, Thank you for taking the time to leave a wonderful 5 star Google review. Negin will be thrilled to read your kind comments. Kind regards, Marilyn Plews, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience working with the team at JS Teddington, especially Negin who was very helpful in ensuring our move went smoothly and very quickly too.
Scott · 22 May 2023
Agent replied · 16 November 2023
Dear Scott, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThanks to Tom and his team he helped me find my perfect property, would definitely recommend, very friendly and always there to help. Amazing service!
Abbie · 22 May 2023
Agent replied · 16 November 2023
Dear Abbie, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience overall with Jackson Stops. Adam is easy to communicate with on the phone and via emails. Informative with the questions we had, we felt at ease when going through the letting process. Also the property manager Laura is excellent in helping with any maintenance issues such as heating, plumbing and electrical problems. Other members have been nice on the phone but I didn’t catch their names. Thanks team Jackson-Stops in general
James · 22 May 2021
★★★★★ 5/5
GoogleI was really impressed with the team from start to finish. I would highly recommend to anyone looking for an agent to rent and manage their property. Big thank you to Jess who found me the perfect tenant for my property.
Penelope · 22 May 2024
★★★★★ 5/5
GoogleReally pleased to thank Lara Hammond who was really helpful and supportive in helping us find a property …
Phillip · 8 October 2023
Agent replied · 16 November 2023
Dear Phillip, We really appreciate you taking the time to leave such lovely comments about Lara. They will be so pleased to read your 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleEveryone who helped me with the process were really kind and helpful.
Jade went out of her way to make the move easier on me.
I would definitely recommend Jackson Stops to anyone looking to rent around the Richmond area.
Eudora · 22 May 2024
★★★★★ 5/5
GoogleAlthough we found our new home with another agency, Chloe from Jackson-Stops was great with us and really helpful with our search. She was responsive, honest and not at all pushy. I’d definitely recommend the agency
Matt · 23 March 2025
Agent replied · 24 March 2026
Dear Matt, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
★★★★★ 5/5
GoogleAlways received excellent professional service. Jess lynagh along with the other staff have gone out of their way to be helpful and understanding. I would highly recommend the rental management team.
Bobby · 22 May 2025
Agent replied · 26 August 2024
Dear Bobby, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
★★★★★ 5/5
GoogleElliot from Jackson Stops in Teddington is everything a good property expert should be; helpful, knowledgeable, astute and realistic. Elliot continually went the extra mile, and helped me secure the property that was top of my list of particular requirements. Highly rated and professional young man.
J · 22 May 2019
Agent replied · 16 November 2023
Thank you very much for your kind words, it was a great pleasure assisting you with your property search. I hope you have settled in nicely. Kind regards, Elliot and the team at Jackson-Stops Teddington.
★★★★★ 5/5
GoogleRecently rented a property with the Richmond office, couldn’t fault them at all. I want to thank Jess Bull for all her hard work with helping me find the perfect home. …
Lynda · 30 September 2024
★★★★★ 5/5
GoogleI can’t thank Kris Gauson enough for his help in my recent house purchase. Very professional, responsive, proactive and solved any issues straight away. A delight to work with and would highly recommend.
Andrew · 22 May 2022
Agent replied · 16 November 2023
Dear Andrew, Thank you for sharing your kind words about Kris. Your comments are much appreciated by the Teddington team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJackson Stops have been nothing but helpful with my search, especially Isabel, who has been nothing but supportive and informative. Would definitely recommend.
Ed · 22 May 2023
Agent replied · 16 November 2023
Dear Ed, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Marilyn Plews, Customer Relations Team
★★★★★ 5/5
GoogleOn a journey of finding a new property, and Katie from Jackson stops has been THE best. In what is a really stressful time, she is a friendly well mannered lady, and has bent over backwards in order to fit us in and help find us the perfect move. So far so good 👍🏼 …
Charlotte · 22 May 2024
Agent replied · 16 November 2023
Dear Charlotte, Thank you for taking the time to rate your service with our Jackson-Stops office. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleA big thank you to Tom Ridgeway at J-S Teddington for helping me find a great rental property. Nothing was too much trouble and Tom was always available to answer any questions I had (and still have). I will no doubt use this branch again. Thank you!
Naomi · 17 November 2017
Agent replied · 16 November 2023
Thank you, Naomi, for your kind review. It was great meeting you and Hénry your French Bulldog. The offer of dog sitting is still very much available! We hope you have an amazing time in the flat and wish you the best. Kind regards, Tom and the Jackson Stops Teddington Team.
★★★★★ 1/5
GoogleJackson Stops sent me a copy of the key to my property in the post, stuffed into a normal envelope (just normal post, not registered, not a courier service, nothing at all secure) in the envelope was a cover note with my address on it. Yes, …
Miles · 30 September 2024
Agent replied · 24 March 2024
Dear Miles, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director to review with the team. We will then be in contact with you to discuss further. Kind regards, Lesley Alford, Customer Relations
★★★★★ 5/5
GoogleI went out viewing with a friend who is looking to buy in Teddington and we went out for a couple of viewings with William Gladstone-New. He was charming and had excellent knowledge of the local market and area. He did a great job and he …
Bruce · 30 September 2024
Agent replied · 24 March 2024
Dear Bruce, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Teddington office will be so pleased to read this. Please do not … More
★★★★★ 5/5
GoogleI paid the full year's rent on 22 August - a huge expense for a student, but certainly an asset for the agency. I hoped that the agent's support would reflect my commitment. Unfortunately, when I got the keys to my flat on 31 August （It's …
Robert · 30 September 2024
Agent replied · 23 October 2024
Dear Robert, We really appreciate you having taken the time to post this review. The team will be working with you to ensure that your stay is enjoyable and if we can be of any further assistance, please do get in touch. Kind regards, Asma
★★★★★ 5/5
The Trusted AgentHad a great experience with Jackson-Stops and Staff, Teddington
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely smooth, from finding a great flat, signing the lease and moving in, to vacating and handing it over at the end of the lease period. On several occasions the team went beyond their call of duty, ie helping with an accidental lockout, with personal advice / shared their local knowledge......which was extremely nice and helpful.
Oliver · 7 July 2015
★★★★★ 5/5
GoogleI recently worked with Tom and his team who were exceptional. Really supportive and quick to act and work on our requirements.
Matt · 22 May 2023
Agent replied · 16 November 2023
Dear Matt, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleFantastic staff especially Isabel! 🙂 …
Robyn · 22 May 2024
Agent replied · 16 November 2023
Dear Robyn, Thank you for taking the time to leave a lovely review regarding Isabel. Kind regards, Marilyn Plews, Customer Relations Team
★★★★★ 4/5
GoogleI had easy rental experience thanks to Jackson-Stops Teddington, and in person, to Anisa Sherifi who was really helpful, detailed in her explanations, and measured in her overall approach. I am so looking forward to my move on 4 th October and it’s in no small part thanks to her and the whole team!
Nataliia · 22 May 2024
Agent replied · 16 November 2023
Dear Nataliia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 4 star review. Kind regards, Marilyn Plews, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
