Trusted Agent profile · Teddington · Surrey
Verified
★★★★★
874 reviews across 2 platforms
36 High Street, Teddington, Surrey, TW11 8EW
Part of Jackson-Stops and Staff, see every office.
Jackson-Stops and Staff's office in Teddington, Surrey, at 36 High Street, is rated 4.9 out of 5 across 874 reviews on two platforms, including 872 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Teddington office, from every platform, shown as written. First names only.
5/5
GoogleChloe was very helpful and sincere.
Dear Sezgi, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie, Customer Relations Team
5/5
GoogleThe Lettings team at Jackson-Stops Richmond are a rare find. They care, follow-up and do their best for hopeful tenants. Get in touch asap if you need to rent. My thanks to the team, especially Jade and Tom.
5/5
GoogleWe received a great service from Natalie in Teddington when we were urgently renting out our flat. She came to see us and our flat straight away and gave us some great advice. Natalie clearly has a lot of experience in and knowledge of the …
Dear Catherine, Thank you for taking the time to leave a 5 star Google review. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleI would definitely recommend Francesca and Jackson Stops, fantastic support and service, even with the added complexity of my wife and I relocating from Dubai the team at JS went the extra mile to support and make it all happen smoothly
Dear Mark, Having read your review, we would like thank you for your feedback about our Teddington Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Sam Farnan Customer Relations Team
5/5
GoogleTom was excellent - very diligent and approachable, which really helped to find for me exactly what I wanted & needed.
Dear Andrew, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleReally positive experience with the Teddington office. Shout out to Lara & Tom for helping with our property search. Highly recommend!
Dear Lauren, It’s great to hear that you have had a brilliant experience with our Teddington office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe recently bought a house through Jackson-Stops and the team were great. The transaction went through quickly and smoothly. Big thanks to the team in particular Natalia, David and Stevie-Leigh
Dear Ben, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleJackson-Stops were great, really quick and efficient. Thanks to Chris for the prompt response and professional help with my house.
Dear Philip, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Marilyn Plews, Customer Relations Team
5/5
Googlefinding my dream property was so easy with the Jackson-Stops team, Katie was especially helpful I can't thank her enough
Dear Scott, Thank you for your great 5 star review, and mentioning your experience with Katie in our Teddington office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleVery pleased with service harry and Ryan have always kept me up to date with progress.
Dear Edward, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleWe were in a hurry to find an appropriate apartment, having very recently moved to the UK from overseas. Chloe, Natalie and the rest of the team did a fantastic job finding us an apartment and helping us through the various processes required. We would work with them again anytime. Many thanks.
Dear Gary, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah, Customer Relations Team
5/5
GoogleWe were looking for a property in the area and Louis was very helpful! He gave us a thorough online tour of the preperty and was very responsive with any questions we had! 5/5 would recommend
5/5
GoogleKris Gauson at Jackson-Stops Teddington was so wonderful at guiding us through the process of selling and buying. He is responsive, professional and extremely knowledgeable. I would highly recommend!
Dear Adelle, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleOver 10 years worked with both rentals and sales sides. Both groups provided excellent service - Mark and his team managed property flawlessly. The sales process handled by Robert ; Joe and Dan was also excellent. All knew of transaction and contributed seamlessly although Joe primary contact. Found high quality prospective buyers and got price to a level above our expectation. Maintained momentum of transaction right through to completion. Highly recommended
5/5
GoogleI received a great service from Veronika Zidulina who has been helping me with the flat search. Veronika was very proactive in contacting me regarding the new properties, additionally she is very friendly and professional.
5/5
GoogleThe team at Jackson Stops have been amazing in helping us find a great property to rent. Tom and Jess were brilliant, very professional and helpful. Thank you very much for such a great service.
5/5
GoogleWe are at the beginning of a rental agreement with Jackson Stops Teddington and so far we are happy with the service we received. Everyone has been very professional and attentive, from the first contact with Mark Birch regarding Francesca's service. Francesca helped me with everything I needed. She is very kind, caring and professional, returning emails quickly. I am happy and grateful to have had her help in the process of renting the property. Thank you so much, Francesca!
Dear Fernanda, Thank you for taking the time in providing such lovely comments about Mark and Francesca in our Teddington office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Marilyn Plews Customer Relations Team
5/5
GoogleJackson-Stops have provided a great letting and management service for our flat in Hampton Wick. Recently Jess Lynagh, Property Manager, has been particularly helpful and responsive.
Dear Stephen, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
5/5
GoogleWork with Jess when I had a small water leak in my flat. She was very quick to arrange all the needed to get it fixed.
Dear Umut, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
5/5
GoogleWhilst looking for a flat to rent, I met with Chloe Williams at a particular property in Richmond. I found her to be warm, friendly and professional. I subsequently met her at her office where she kindly helped me with various forms. …
Dear Bobby, We really appreciate you taking the time to leave such lovely comments about Chloe. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Katie, Customer Relations Team
5/5
GoogleThe best service in Teddington, Big thank you to Tom and his wonderful team. I would highly recommend.
Dear Anna, Thank you for your lovely 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe found the sales team at Jackson Stops to be highly professional, especially throughout this very challenging COVID season. Realistic expectations were agreed regarding the sale price, marketing and appointments were handled efficiently and we were very happy to receive a few acceptable offers. When an agreed sale fell through, a further sale was promptly agreed. We have no hesitation in recommending Dan, Karl and team.
4/5
GoogleSophie was wonderful - very warm, personable and helpful. I eventually did lease the flat and it was great for what I wanted at the time. I would definitely recommend Sophie as an agent.
5/5
GoogleI have been dealing with the Richmond office, Alice Creighton - she is extremely professional, always helpful with quick turnarounds and always available & friendly.
Dear Emma, Thank you for taking the time to leave a 5 star Google review. Kind regards, Katie, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Jackson-Stops and Staff, Teddington won Platinum.
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