Palmer Snell Taunton reviews

★★★★★ 5/5

Trustpilot

I was helped from start to finish .

I was helped from start to finish .With great advice and friendly.team .Jay Jay and team from Taunton ,can't thank you enough .

Jon · 5 December 2023

★★★★★ 5/5

Google

Palmer Snell lettings Taunton Lorin Milligan capably, sensitively and speedily has dealt with the letting of my deceased mother's property.... Within less than a day it was photographed and advertised ... two or three days later she had secured a tenant.... Lorin has personally overseen the whole procedure and ironed out any inconveniences along the way.... Nothing has been too much trouble for her... Gold star Lorin .

Joan · 23 June 2019

★★★★★ 5/5

Google

I’ve found Alice, at Palmer Snell Taunton, to be particularly helpful with letting out my property. She’s professional and friendly. It’s great to have the support with management of the property.

Elizabeth · 22 July 2025

★★★★★ 5/5

Google

I am selling a flat in Taunton and can wholeheartedly recommend using the sales team at Palmer Snell. James, Sarah and Jordan have all been extremely helpful and very prompt in dealing with queries and replies. I will definitely do business with them again. I have no hesitation in giving a five star rating.

Sandra · 22 June 2022

★★★★★ 5/5

Google

We decided to sell our house through Palmer Snell as they seemed informed and extremely knowledgable. We weren’t disappointed, the whole process was simple and stress free. They were the 3rd estate agent to value our house and we really felt that they had their fingers on the pulse! Danielle, Grace and the rest of the team we’re fab, I would 100% recommend them.

Hannah · 22 June 2020

★★★★★ 1/5

Trustpilot

Terrible letting agent

Terrible letting agent! Please Avoid! I let my property through palmer snell and as a landlord who pays the full percentage for full management every month i expect a better service to which I have not been receiving. Not only have they not been doing property checks (but blame Covid to this) for the past three years for this, but they have terrible contractors who never fix issues for the property (some of which say they are gas safe - but sign faults off as safe which are not) They take your money, have a terrible and unprofessional workforce, the repairs team is part of countrywide who is separate fromThe letting agent, which is a pain in the ass as nobody is ever held accountable. I will not be using palmer snell again as I have ended up having to sort issues and faults myself as a landlord even though I pay for full management. I genuinely feel sorry for my tenants, as countryside’s repair team are incompetent. I’ve put in several complaints that seem to go nowhere. And the fault still isn’t fixed from 12 months ago!!!!! I could literally do a better job myself, as mentioned above where I’m having to sort Myself. I will be Managing the property myself from now on!

Aaron · 20 January 2023

★★★★★ 5/5

Google

We just moved into Taunton and was in need of accommodation. Palmer Snell made it very easy for us. Alex was very helpful. Kudos to the team.

Abdulkabir · 22 June 2023

★★★★★ 5/5

Google

All of the Palmer Snell staff have been excellent with our move from start to finish and beyond, helped us every step of the way and were patient and understanding of our work schedules and get our issues resolved quickly. Really recommend them.

Laurence · 22 June 2023

★★★★★ 5/5

Google

Very good service. My partner and I had been looking for a place for months and it took us only couple weeks with Palmer Snell to find our new home. They were very responsive and always happy to help. Would recommend their service to anybody who is looking to move houses.PositiveResponsiveness, Quality, Professionalism

Nilay · 22 June 2022

★★★★★ 5/5

Google

A very smooth process and was always ready to help. On my move-in date, the agent was patient to wait for me over an hour and was still all smiles. Would go to them first for any property need any day, everyday

Uncensoredent · 22 June 2023

★★★★★ 5/5

Trustpilot

Couldn’t recommend highly enough

JayJay at the Taunton branch was just amazing! He was so patient taking me through the whole process. As a first time buyer I was a bit nervous but he was so helpful and made my experience stress free Thank you so much! Melody

Melody · 16 January 2025

★★★★★ 5/5

Google

Me and my wife moved to a lovely house with the help of Jay Jay. Great communication and very helpful and friendly Made my rent experience easy and pleasant. Well done, Palmer Snell, and well done, Jay Jay.

Alwino · 25 September 2023

★★★★★ 5/5

Google

Professional and efficient service, Lorin and the team made everything easy for as as first time landlords.

Bernadette · 23 June 2019

★★★★★ 1/5

Trustpilot

Terrible service

Terrible service. My heavily pregnant daughter was going to rent a property only to find out the owner is selling in 6 months. They knew but didn't tell her until the day she went to get the keys. Quite shocked they failed to disclose such important information.

Andrew · 29 November 2024

★★★★★ 5/5

Google

Very quick and easy to use thanks Anisha and team

Gareth · 22 June 2021

★★★★★ 5/5

Google

It was a pleasure working with Jayjay and Keri, we were very lucky to find our letting with them for a move from France with complex administrative paperwork for our visa. Thank you again !

Helene · 24 November 2023

★★★★★ 1/5

Trustpilot

Please do not use palmer snell if they…

Please do not use palmer snell if they are selling a house with iamsoldThis trauma should be avoided at any cost!!! Unfortunately the house we purchased HAD to be done through them despite our reservations. I’ve had better afresales service from conmen! Unfortunately this is still an ongoing issue due to being unable to get anyone to call us back, it is very difficult to form a working relationship with an answer machine

Colin · 15 June 2023

★★★★★ 5/5

Google

Can't rate Palmer Snell and Jamie at countrywide mortgages enough, I really struggled finding a mortgage due to a poor credit rating and Jamie really pulled through for me, working extra hours and really going the extra mile, can't thank him and the team enough, without their expert knowledge of the market, I wouldn't be in my home today, good work to all involved!

Tim · 23 June 2019

★★★★★ 5/5

Trustpilot

Excellent efficient service

I tried selling my property on three occasions, each time the sale fell through. However the service initially offered by Keith then followed by Carole and Katie was excellent, quick response to my queries and genuinely nice people to deal with.

Helene · 30 April 2021

★★★★★ 5/5

Google

Had a really good experience with the selling team with viewings and offers, so chose the lettings department to rent my flat. A tenant was found in 24 hours, and all communication and finalising quick and easy.

Gemma · 26 August 2023

★★★★★ 5/5

Google

Got the keys to my house (rental property) on Saturday, the whole process from start to finish was very easy, kept update to date throughout the process By Alice.

Alex · 22 February 2024

★★★★★ 5/5

Google

We have let properties with the team at Taunton Palmer Snell for several years and have always found them highly professional and diligent at all times. They work hard to make sure that both the landlord and tenants are satisfied and deal promptly with any matters arising. Their enthusiastic approach and excellent service ensures that we will remain with them in the future.

Helen · 23 June 2018

★★★★★ 2/5

Google

Asked to see rental accommodation in Ryburn Close and Amber Mead and told no - that a tenant was found. Yet a week later - they are still on rightmove and zoopla. Another property Trent Court which did give a viewing has now been removed. IMO really unprofessional.NegativeProfessionalism

Chris · 22 June 2022

★★★★★ 5/5

Google

I am very satisfied with Palmer Snell and they have a very good customer services.

Bhavya · 4 October 2024