Trusted Agent profile · Taunton

Palmer Snell Taunton reviews

4.3

★★★★★ Great

409 reviews across 2 platforms

43 High Street, Taunton, TA1 3PN

Palmer Snell's office in Taunton, at 43 High Street, is rated 4.3 out of 5 across 409 reviews on two platforms, including 312 Google reviews rated 4.8.

Google logo

4.8 / 5

312

Reviews on Google

This office

Trustpilot logo

97

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Taunton office, from every platform, shown as written. First names only.

5/5

Google

Fantastic experience from the start with Palmer Snell Taunton - very friendly and professional with each and every question and request. Very pleased with our choice to use Palmer Snell Taunton as our letting agent! :)

Molly · 22 June 2022

Agent replied · 21 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Thanks for the team and Ben, they are professional, helpful, polite and quick response to me with the tenancy of my new home in Taunton.

Kool · 22 June 2023

Agent replied · 21 June 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Thanks to the help of Alex, our family finally have a home and we are so grateful. Very friendly, helpful and professional.

Kelsey · 26 August 2023

Agent replied · 21 June 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Mr & Mrs Saville

We received very professional service from

J · 15 September 2025

5/5

Google

Just been shown round 2 properties by Alex from Palmer Snell Taunton . Very helpful and answered all our questions and queries. Very professional

Stuart · 22 June 2023

Agent replied · 21 June 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

My partner and I have been provided with an excellent service and are extremely thankful for this. All of the team that we have dealt with have been lovely and have made the process run smoothly. Couldn’t be happier! Thank you so much X

Kate · 22 June 2020

Agent replied · 21 June 2024

Thank you Kate for your glowing 5* review of the experience you and your partner received from our Palmer Snell team in Taunton. Best wishes, Scott

1/5

Google

One of the waste ,their staff they are so rude.

P · 22 April 2024

Agent replied · 21 June 2024

I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk - Kind Regards, Scott @ Customer Care

5/5

Google

The team at Palmer Snell were supportive, efficient and business like in their dealings with our property. Nothing was too much trouble and they manage to maintain their sense of humour and professionalism whatever is thrown at them. Well done and thank you.

Revd · 22 June 2020

Agent replied · 21 June 2024

Thank you for your glowing 5* review of our local team. It is always great to read such positive comments from our clients. Kind regards, Scott

5/5

Google

They are warm and lovely. Special Thanks to JayJay for helping to renting our new home.

Mehmet · 24 November 2023

Agent replied · 21 June 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

What a wonderful team!They are super helpful and friendly made everything easy to understand.Thanks a lot to Keri,Laura,Ben,Diane.We would definitely recommend them.

Lai · 22 June 2023

Agent replied · 21 June 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Noisy inconsiderate tennants

Don’t care about noise complaints from other residents when students, tennants are making noise, Then they wonder why residents take it in to there own hands to deal with the situation.

Jj · 3 October 2024

5/5

Google

Hugely helpful and made the process so much more relaxed. Down to earth and realistic staff that are there to cater for your needs not just trying to get a sell or a signature like many others. Special thankyou to Tegan and Hannah for everything!

James · 23 June 2019

Agent replied · 21 June 2024

Wonderful to read James that our local team were hugely helpful and made the process as relaxed as possible. Thank you for your 5* review and kind words about our local team and I do hope you use our teams services again in the future. Kind regards, Scott

5/5

Trustpilot

Michelle at the Taunton branch has…

Michelle at the Taunton branch has excellent customer service. She understood my circumstances and done everything she could to help me, remembering little important details. I didn’t end up securing anything due to other circumstances but would definitely go back to Michelle if needed in the future. Great job Michelle! If only everyone was like her 😃 thank you. Carol Wilman

Carol · 23 August 2022

5/5

Google

Highly recommend Palmer Snell as an estate agent. James Warne came out to value my house and he was brilliant! The advice he gave was first class and he was very friendly and professional. I will definitely be going back to them again.

Bailey · 23 June 2019

Agent replied · 21 June 2024

Thank you Bailey for the 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Best wishes, Lucy.

5/5

Google

Thank you very much Anisha barber and Palmer snell for helping us find are new family home and been very helpful along the way. We can’t wait to move in many thanks LloydPositiveResponsiveness, Quality, Professionalism, Value

Lloyd · 22 June 2021

Agent replied · 21 June 2024

Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Following recommendation from my neighbour Tracy I have also had James to value my house. James provided a thorough and professional service and was very informative. I will definitely be recommending James to my friends and family in the future.

Georgina · 22 June 2020

Agent replied · 21 June 2024

Really lovely to read another 5* review for the Palmer Snell team. Thank you so much for the recommendation. Your comments will be passed on to the team. Kind regards, Lucy.

5/5

Google

Extremely helpful in the purchase of my property, had a bad experience with other agencies for the past year

Alice · 22 June 2023

Agent replied · 21 June 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Good service

Good service for finding a great mortgage deal. Overcome lots of obstacles along the way. Beth Wadsworth in Bridgwater is fabulous. Communication excellent, diligent, conscientious and professional.

Louise · 24 October 2018

5/5

Google

Very efficient and friendly team who have been great to work with.

Mike · 24 November 2023

Agent replied · 21 June 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Sarah and Rob in Tauntin oth very clear, helpful and positive. Always happy to help and very patient.

Mark · 22 June 2023

Agent replied · 21 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Professional, friendly and great service from start to finish from all the team at Palmer Snell, Taunton. Thankyou!

Tony · 22 June 2023

Agent replied · 21 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Adam was great all through the process

Adam was great all through the process. Even sold me a house.....which I wasn't looking for but love it. Thanks to the whole team.

Julie · 14 October 2019

1/5

Google

After registering twice, we didnt receive any reply.

Gabriel · 23 January 2024

Agent replied · 21 June 2024

Hi Gabriel, If you can please contact us via review@countrywide.co.uk with further details we will be able to assist and look into what has occurred here. It would also be helpful if you could advise how and where you registered in case this was done via one of the separate property portals. Kind regards, Scott @ Customer Care

5/5

Google

PalmerSnell found tenants on the same day we marketed our property in Wellington and sorted out the paperwork efficiently and quickly. Professional friendly service. Would highly recommend.

Richard · 22 June 2022

Agent replied · 21 June 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Palmer Snell's Google reviews

Questions about Palmer Snell Taunton

How many reviews does Palmer Snell Taunton have?

Palmer Snell's Taunton office has 409 reviews across two platforms: 312 on Google, 97 on Trustpilot (across the whole business).

What is Palmer Snell Taunton's rating?

Palmer Snell Taunton is rated 4.3 out of 5 across all 409 reviews, and 4.8 out of 5 on Google from 312 reviews.

Where is Palmer Snell's Taunton office?

Palmer Snell Taunton, 43 High Street, Taunton, TA1 3PN.

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