Palmer Snell Taunton reviews

★★★★★ 5/5

Google

It was a pleasure working with Jayjay and Keri, we were very lucky to find our letting with them for a move from France with complex administrative paperwork for our visa. Thank you again !

Helene · 24 November 2023

★★★★★ 1/5

Trustpilot

Please do not use palmer snell if they…

Please do not use palmer snell if they are selling a house with iamsoldThis trauma should be avoided at any cost!!! Unfortunately the house we purchased HAD to be done through them despite our reservations. I’ve had better afresales service from conmen! Unfortunately this is still an ongoing issue due to being unable to get anyone to call us back, it is very difficult to form a working relationship with an answer machine

Colin · 15 June 2023

★★★★★ 5/5

Google

Can't rate Palmer Snell and Jamie at countrywide mortgages enough, I really struggled finding a mortgage due to a poor credit rating and Jamie really pulled through for me, working extra hours and really going the extra mile, can't thank him and the team enough, without their expert knowledge of the market, I wouldn't be in my home today, good work to all involved!

Tim · 23 June 2019

★★★★★ 5/5

Trustpilot

Excellent efficient service

I tried selling my property on three occasions, each time the sale fell through. However the service initially offered by Keith then followed by Carole and Katie was excellent, quick response to my queries and genuinely nice people to deal with.

Helene · 30 April 2021

★★★★★ 5/5

Google

Had a really good experience with the selling team with viewings and offers, so chose the lettings department to rent my flat. A tenant was found in 24 hours, and all communication and finalising quick and easy.

Gemma · 26 August 2023

★★★★★ 5/5

Google

Got the keys to my house (rental property) on Saturday, the whole process from start to finish was very easy, kept update to date throughout the process By Alice.

Alex · 22 February 2024

★★★★★ 5/5

Google

We have let properties with the team at Taunton Palmer Snell for several years and have always found them highly professional and diligent at all times. They work hard to make sure that both the landlord and tenants are satisfied and deal promptly with any matters arising. Their enthusiastic approach and excellent service ensures that we will remain with them in the future.

Helen · 23 June 2018

★★★★★ 2/5

Google

Asked to see rental accommodation in Ryburn Close and Amber Mead and told no - that a tenant was found. Yet a week later - they are still on rightmove and zoopla. Another property Trent Court which did give a viewing has now been removed. IMO really unprofessional.NegativeProfessionalism

Chris · 22 June 2022

★★★★★ 5/5

Google

I am very satisfied with Palmer Snell and they have a very good customer services.

Bhavya · 4 October 2024

★★★★★ 5/5

Google

They have a friendly, professional and well-organized team. We could reach them very easily, and their guidance and communication were exceptional throughout the process. Thank you very much for every support, Diane, Ben and the whole team.

Rasika · 22 June 2023

★★★★★ 5/5

Google

Sebastian was professional & polite.

Goodsamaritantypeperson · 22 June 2021

★★★★★ 5/5

Google

I had a really lovely experience with Jordan. Although, I didnt' get to buy a property. The entire experience with the team has been great, accommodating and always kept me updated with properties that were matched to exactly what I was looking for. Thank you and I will certainly be back.PositiveResponsiveness, Professionalism

Comfort · 26 August 2021

★★★★★ 5/5

Google

I have moved to a lovely flat with the help of Alex. Great communication and very helpful and friendly Made my rent experience easy and pleasant. Well done Palmer Snell and well done Alex 👍🏼 …

Simon · 22 June 2023

★★★★★ 1/5

Trustpilot

Avoid Taunton Branch

Palmer Snell - TauntonI've had the misfortune to deal with Palmer Snell this week, and can hand on heart say they are the most rude estate agents I've come across. In-particular their manager James. Over the weekend a property came on the market, I wanted to arrange a viewing as soon as possible - a 395k detached house in Henlade.I called five times over the whole of the day on Monday and the call went straight to answer phone except on the fifth time they picked up. There website does not have an email and I decided Monday to make an offer of 30k over the asking price for a house and area I know well. I asked for positive written confirmation that the offer had been given to the owners. With one consideration to see the property when I was available Tuesday or Wednesday to see the roof timbers.The following day I did not get the confirmation. I asked for this by a 2nd email over right move (no office email on the website on an iphone). Upto this point I have sent 2 emails. I got a very rude answer phone message back saying I was bombarding them by emails. The fact is the manager had not given my offer to the seller (30k over asking price), they have been incredibly rude, and really unprofessionally unresponsive being uncontactable. Absolutely disgusting - I hope Palmer Snell look into their managers professionalism at this branch - the reason they have not provided written confirmation is really apparent.Having sold my home, I would be absolutely livid paying thousands to Palmer Snell to not be presented that offer. I feel sorry for the seller, and I sure wouldn't be recommending them.

Chris · 15 March 2022

★★★★★ 5/5

Google

James came to value our house and I can’t recommend him highly enough. I was nervous about the process and the outcome but he was absolutely fantastic. He explained everything clearly and made the process less daunting. We also had a discussion with Jamie regarding our mortgage he was also fantastic and so informative and helpful.

Tracy · 22 June 2020

★★★★★ 5/5

Google

Very impressive service all the way through the process. Grace & Isobel who I dealt with were speedy, efficient and courteous, I was kept fully up to date and everything was carried out most professionally...

Luke · 22 June 2023

★★★★★ 5/5

Google

Great Experience with Palmer Snell in Taunton. I would highly recommend them for anyone looking for a rental that is new to the Taunton area. I Delt with Ben and he was a great agent.

CMTOTHEMAXX · 22 June 2023

★★★★★ 5/5

Google

Recently purchased a property through Palmer Snell and they provided prompt and friendly service, always quick to chase up queries. I was able to complete a purchase within 5 weeks of viewing a property.

Daniel · 22 June 2023

★★★★★ 5/5

Google

The level of service has been excellent from beginning to end. From going out of their way to get me an appointment to see the property, to keeping me informed at every stage. They have made the whole process very easy and stress free.

Jon · 22 June 2022

★★★★★ 5/5

Google

The team at Palmer Snell Taunton helped us with the purchase of our first home and then rented it for us when we had to relocate for my husbands work. I couldn't recommend them more. Everyone there are super helpful and friendly and we are really grateful for their professional and friendly service. Harriet & Jake :)

Harriet · 23 June 2019

★★★★★ 5/5

Google

Excellent service from Jay Jay regarding getting a rental property. He's made the process pain free and very efficient, whilst being polite, providing great communication and updates. He's a credit to Palmer Snell.

Matthew · 22 June 2023

★★★★★ 5/5

Google

I have had a fantastic experience whilst letting a property with Palmer Snell. Millie, Anisha and the rest of the team have been so organised, efficient and helpful - just an all round brilliant service! I would recommend to anyone looking to rent or buy in the local area.

Eloise · 22 June 2021

★★★★★ 5/5

Google

First time renters and Jay Jay at PalmerSnells has been very helpful in making sure everything was as smooth as possible for us, very friendly and lovely team here, thank you!

Summer · 27 July 2023

★★★★★ 1/5

Trustpilot

1 star is too much.

For Palmer Snell Taunton 1 star is too much.The worst agent I have ever rented off or dealt with.Rented us a property unfit for human habitation. Sewerage running down the road in front. Had no running water when we moved in (we had no choice as had travelled 7 hours with removal vans)Disgustingly filthy house. Totally unacceptable childish individuals in the office that did nothing to sort any problems and there were tonnes. They now have the audacity to question the cleanliness of the property after they told us we would not need to clean due to the terrible state the property was in when we moved in. Property also illegally let as a G rating with no exemptions listed.DO NOT RENT OFF THESE PEOPLE. Unless you want to live in a damp, cold uninhabitable property that will cost you £500 a month to heat.They also lie about the state of the property. We are having to fight for our deposit for damages that the previous tenants did.Avoid these re-tards (spelt incorrectly as being honest these days is classed as inappropriate 😂) like the plague.Will be exposing these people in as many places as possible, over and over again so that they cannot get away with such disgraceful customer service. They made our lives a misery for 7 months.

Sally · 27 July 2021