Every review we hold for the Taunton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery professional easy to talk to and deal with explained very well no issues or problems first time using this agent and would use again updated regularly anisha was lovely extremely helpful :)
Lydia · 22 June 2021
Agent replied · 21 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotAmazing company Oliver and Haley go…
Amazing company Oliver and Haley go above and beyond to help in a courteous, friendly and professional manner.The only estate agent that helped me rent a home in these charotic times.They treat you like a person and not just another digit on a spreadsheet.Highly recommended thankyou from the top,middle and bottom of my heart Miss Ling
Avril · 13 September 2022
★★★★★ 5/5
GoogleRecently decided to move to Taunton and Palmer Snell have done everything they can to help make that as easy as possible. Both Hannah and Camilla have been wonderful to deal with; endlessly informative and helpful, couldn't recommend more.
Liv · 23 June 2019
Agent replied · 21 June 2024
Wonderful to read Hayden that our team in Taunton were able to make your move possible and that you could not recommend our Palmer Snell team higher.
Best wishes, Scott.
★★★★★ 5/5
GoogleFantastic service from Ben! He helped me to find the right property for me :)
Belen · 22 June 2023
Agent replied · 21 June 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe best thing about this team is the communication. I was always in the loop throughout the process and received constructive feedback from viewings within 48 hours. Hannah in particular was always happy to help. Highly recommended.
Chris · 23 June 2019
Agent replied · 21 June 2024
Thank you Chris for your 5* review! I will of course make sure our local team are made aware of your kind words. Kind regards, Scott
★★★★★ 5/5
GoogleVery very happy new she was talking about absolutely a diamond would recommend to anybody to use this servicePositiveResponsiveness, Quality, Professionalism, Value
Michalakis · 22 June 2022
Agent replied · 21 June 2024
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery helpful and friendly staff. The team worked hard to find me a suitable property to rent and in a great location.
Ian · 22 June 2022
Agent replied · 21 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotPalmer Snell Lettings
Palmer Snell Lettings, true professionals.
Colin · 9 May 2025
★★★★★ 4/5
GoogleHappy with service and happy to use agent Alex again..thank you
Anthony · 22 June 2023
Agent replied · 21 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhat an amazing experience. So helpful and going the extra mile was no problem. We'll never hesitate to recommend Palmer Snell
Colin · 22 June 2022
Agent replied · 21 June 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolute pleasure to deal with, went above and beyond to help in anyway they could. Big thanks especially to Hannah Puplett, and all of the team for making the process as smooth as possible
Roxanne · 23 June 2019
Agent replied · 21 June 2024
Thank you Roxanne for your kind words and 5* review of Hannah and our team at Palmer Snell.
Best wishes, Scott
★★★★★ 5/5
GoogleI have been a tenant with this company for 7 yrs. Always received great service, and the staff are brilliant. I wouldn't hesitate to recommend this company to anyone. Keep up the great work.
John · 23 June 2019
Agent replied · 21 June 2024
Hi John
Thank you very much for this 5* review and recommendation! Great to hear that the team have provided such good service and we hope your Tenancy continues in to the future!
Kind regards, Jake
★★★★★ 5/5
GoogleAlways received great service when dealing with a problem, all the staff are lovely. Big thankyou to Natalie and Laura for being so helpful over the past few months! Thank you.
Hollie · 22 June 2020
Agent replied · 21 June 2024
Really lovely to read another 5* review. Your comments will be passed on to the team. Kind regards, Donna.
★★★★★ 5/5
GoogleExcellent service by all.
Angela · 24 November 2023
Agent replied · 21 June 2024
Thank you for your glowing brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing service from Ben and his colleagues. Would definitely recommend.
Rebekah · 22 June 2023
Agent replied · 21 June 2024
Thank you Rebekah for your kind recommendation! - Scott @ Customer Relations
★★★★★ 5/5
GoogleI’m really impressed by the support that Hannah gave me in trying to find my perfect property, her dedication to the job has amazed me. She has made my experience so much smoother.
Sarah · 23 June 2019
Agent replied · 21 June 2024
Thank you for taking the time to leave us this great 5* review Sarah! We know that moving house can be a stressful time so it's great to see that Hannah and the Palmer Snell team provided dedication and support to make sure this was a smooth experience for you. Best wishes, Lucy
★★★★★ 5/5
GoogleWe have used Palmer Snell on several occasions in the past and Lucy has always be Helpful and Professional.PositiveProfessionalism
Global · 22 June 2022
Agent replied · 21 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHigh-quality service, effective team, and efficient service
KAVYA · 27 July 2023
Agent replied · 21 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery helpful and friendly staff my friend has her property let out with them and asked me to write this review she would recommend them to everyone. Thankyou Mrs Wood.
Carley · 23 June 2019
Agent replied · 21 June 2024
Hi Carley,
Thank you very much, glad the branch team were able to help.
Best wishes, Sarah
★★★★★ 5/5
GoogleThe team at Palmer Snell Taunton have been great. They are extremely helpful and professional and they are a pleasure to work with. Well done! You deserve your 5 stars!!
Annie · 23 June 2019
Agent replied · 21 June 2024
Thank you Annie for the 5 star review. The Palmer Snell team in Taunton aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service.
Kind Regards,
Sarah
★★★★★ 5/5
TrustpilotCouldn’t recommend highly enough
JayJay at the Taunton branch was just amazing!
Melody · 16 January 2025
★★★★★ 5/5
GoogleBen, Lucy and other members of the team at Palmer Snell are always professional and helpful.
Akin · 22 June 2022
Agent replied · 21 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 1/5
GoogleNothing but hassle from start to finish, money-grabbing and always side with landlords. Would never rent with them again and am so relieved to have left one of their properties!
Daniel · 23 June 2018
Agent replied · 21 June 2024
Good afternoon,
I am sorry to see that you experience with us has been less than great. I am disappointed to read about the service you have received. Please be assured all feedback is taken seriously and I would like to thank you for taking the time out to provide us with this feedback.
Many thanks again. Regan
★★★★★ 5/5
TrustpilotPalmer snell really help me on finding…
Palmer snell really help me on finding a home and moving in, great letting agents,all friendly, helpful and very welcoming.
Jennifer · 4 June 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.