Trusted Agent profile · Taunton

Palmer Snell Taunton reviews

4.3

★★★★★ Great

409 reviews across 2 platforms

43 High Street, Taunton, TA1 3PN

Palmer Snell's office in Taunton, at 43 High Street, is rated 4.3 out of 5 across 409 reviews on two platforms, including 312 Google reviews rated 4.8.

Google logo

4.8 / 5

312

Reviews on Google

This office

Trustpilot logo

97

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Taunton office, from every platform, shown as written. First names only.

5/5

Google

Very professional easy to talk to and deal with explained very well no issues or problems first time using this agent and would use again updated regularly anisha was lovely extremely helpful :)

Lydia · 22 June 2021

Agent replied · 21 June 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Amazing company Oliver and Haley go…

Amazing company Oliver and Haley go above and beyond to help in a courteous, friendly and professional manner.The only estate agent that helped me rent a home in these charotic times.They treat you like a person and not just another digit on a spreadsheet.Highly recommended thankyou from the top,middle and bottom of my heart Miss Ling

Avril · 13 September 2022

5/5

Google

Recently decided to move to Taunton and Palmer Snell have done everything they can to help make that as easy as possible. Both Hannah and Camilla have been wonderful to deal with; endlessly informative and helpful, couldn't recommend more.

Liv · 23 June 2019

Agent replied · 21 June 2024

Wonderful to read Hayden that our team in Taunton were able to make your move possible and that you could not recommend our Palmer Snell team higher. Best wishes, Scott.

5/5

Google

Fantastic service from Ben! He helped me to find the right property for me :)

Belen · 22 June 2023

Agent replied · 21 June 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

The best thing about this team is the communication. I was always in the loop throughout the process and received constructive feedback from viewings within 48 hours. Hannah in particular was always happy to help. Highly recommended.

Chris · 23 June 2019

Agent replied · 21 June 2024

Thank you Chris for your 5* review! I will of course make sure our local team are made aware of your kind words. Kind regards, Scott

5/5

Google

Very very happy new she was talking about absolutely a diamond would recommend to anybody to use this servicePositiveResponsiveness, Quality, Professionalism, Value

Michalakis · 22 June 2022

Agent replied · 21 June 2024

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

Very helpful and friendly staff. The team worked hard to find me a suitable property to rent and in a great location.

Ian · 22 June 2022

Agent replied · 21 June 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Palmer Snell Lettings

Palmer Snell Lettings, true professionals.

Colin · 9 May 2025

4/5

Google

Happy with service and happy to use agent Alex again..thank you

Anthony · 22 June 2023

Agent replied · 21 June 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

What an amazing experience. So helpful and going the extra mile was no problem. We'll never hesitate to recommend Palmer Snell

Colin · 22 June 2022

Agent replied · 21 June 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Absolute pleasure to deal with, went above and beyond to help in anyway they could. Big thanks especially to Hannah Puplett, and all of the team for making the process as smooth as possible

Roxanne · 23 June 2019

Agent replied · 21 June 2024

Thank you Roxanne for your kind words and 5* review of Hannah and our team at Palmer Snell. Best wishes, Scott

5/5

Google

I have been a tenant with this company for 7 yrs. Always received great service, and the staff are brilliant. I wouldn't hesitate to recommend this company to anyone. Keep up the great work.

John · 23 June 2019

Agent replied · 21 June 2024

Hi John Thank you very much for this 5* review and recommendation! Great to hear that the team have provided such good service and we hope your Tenancy continues in to the future! Kind regards, Jake

5/5

Google

Always received great service when dealing with a problem, all the staff are lovely. Big thankyou to Natalie and Laura for being so helpful over the past few months! Thank you.

Hollie · 22 June 2020

Agent replied · 21 June 2024

Really lovely to read another 5* review. Your comments will be passed on to the team. Kind regards, Donna.

5/5

Google

Excellent service by all.

Angela · 24 November 2023

Agent replied · 21 June 2024

Thank you for your glowing brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Amazing service from Ben and his colleagues. Would definitely recommend.

Rebekah · 22 June 2023

Agent replied · 21 June 2024

Thank you Rebekah for your kind recommendation! - Scott @ Customer Relations

5/5

Google

I’m really impressed by the support that Hannah gave me in trying to find my perfect property, her dedication to the job has amazed me. She has made my experience so much smoother.

Sarah · 23 June 2019

Agent replied · 21 June 2024

Thank you for taking the time to leave us this great 5* review Sarah! We know that moving house can be a stressful time so it's great to see that Hannah and the Palmer Snell team provided dedication and support to make sure this was a smooth experience for you. Best wishes, Lucy

5/5

Google

We have used Palmer Snell on several occasions in the past and Lucy has always be Helpful and Professional.PositiveProfessionalism

Global · 22 June 2022

Agent replied · 21 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

High-quality service, effective team, and efficient service

KAVYA · 27 July 2023

Agent replied · 21 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Very helpful and friendly staff my friend has her property let out with them and asked me to write this review she would recommend them to everyone. Thankyou Mrs Wood.

Carley · 23 June 2019

Agent replied · 21 June 2024

Hi Carley, Thank you very much, glad the branch team were able to help. Best wishes, Sarah

5/5

Google

The team at Palmer Snell Taunton have been great. They are extremely helpful and professional and they are a pleasure to work with. Well done! You deserve your 5 stars!!

Annie · 23 June 2019

Agent replied · 21 June 2024

Thank you Annie for the 5 star review. The Palmer Snell team in Taunton aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service. Kind Regards, Sarah

5/5

Trustpilot

Couldn’t recommend highly enough

JayJay at the Taunton branch was just amazing!

Melody · 16 January 2025

5/5

Google

Ben, Lucy and other members of the team at Palmer Snell are always professional and helpful.

Akin · 22 June 2022

Agent replied · 21 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

1/5

Google

Nothing but hassle from start to finish, money-grabbing and always side with landlords. Would never rent with them again and am so relieved to have left one of their properties!

Daniel · 23 June 2018

Agent replied · 21 June 2024

Good afternoon, I am sorry to see that you experience with us has been less than great. I am disappointed to read about the service you have received. Please be assured all feedback is taken seriously and I would like to thank you for taking the time out to provide us with this feedback. Many thanks again. Regan

5/5

Trustpilot

Palmer snell really help me on finding…

Palmer snell really help me on finding a home and moving in, great letting agents,all friendly, helpful and very welcoming.

Jennifer · 4 June 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Palmer Snell's Google reviews

Questions about Palmer Snell Taunton

How many reviews does Palmer Snell Taunton have?

Palmer Snell's Taunton office has 409 reviews across two platforms: 312 on Google, 97 on Trustpilot (across the whole business).

What is Palmer Snell Taunton's rating?

Palmer Snell Taunton is rated 4.3 out of 5 across all 409 reviews, and 4.8 out of 5 on Google from 312 reviews.

Where is Palmer Snell's Taunton office?

Palmer Snell Taunton, 43 High Street, Taunton, TA1 3PN.

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