5/5
FacebookExtremely professional experience with all the agents are helpful and polite
Agent replied · 18 May 2026
Thank you! we are so pleased to hear of your extremely professional experience with us.
Trusted Agent profile · Swindon
Verified
Richard James Swindon reviews
★★★★★
945 reviews across 4 platforms
Gemini House Hargreaves Road, Groundwell Industrial Estate, Swindon, SN25 5AJ
Richard James's office in Swindon, at Gemini House Hargreaves Road, is rated 4.6 out of 5 across 945 reviews on four platforms, including 671 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
671
Reviews on Google
This office
269
Reviews on Facebook
Business-wide
1
Reviews on Yell
Business-wide
4
Reviews on Trustpilot
Business-wide
Awards
The Trusted Agent 2026 results for Richard James, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Swindon office, from every platform, shown as written. First names only.
Facebook5/5
FacebookReally happy with Sarah how she interacts with the customers
Agent replied · 18 May 2026
Thank you for the feedback Sandra, we are so pleased to hear this and we will pass it on to Sarah! :)
5/5
GoogleHaving moved into and now settled into our new home, I feel that the right thing to do now would be to share our fantastic experience with anyone reading this and considering using Richard James. Right from the outset we have had nothing …
5/5
GoogleProfessionalism extraordinaire.Very detailed and supportive team they have got there.Very happy to have consulted them.Big thanks specially to Millie Sharp,Chloe and Josh for their support
5/5
Facebookvery friendly service and helpful throughout the process
Agent replied · 18 May 2026
Thanks for leaving us a review Neil! :-)
4/5
GoogleRichard James Sales Division have provided excellent service to me over the last few months. …
Agent replied · 16 June 2024
Thanks for the great review Cathy. Its great to hear you have had a good experience with us across multiple branches and our sales progression team. Feel free to recommend us to friends and family and hopefully we will stay in touch in the future.
1/5
GoogleHad house on Market in North Swindon & during the process there was bad communication throughout & then after having 3 offers collapse on my property the attitude of a certain person was disgusting & very un professional! Also had people on …
5/5
Facebookabsolute professional and bring there when needed.
Agent replied · 18 May 2026
Thank you Teresa :-)
5/5
GoogleFantastic experience with these guys who were very proactive in finding us a new home.
Agent replied · 16 June 2024
Hi Christine. Thanks so much for the review. Glad we were able to help in your search. We will be sure to pass on to the team in North Swindon.
5/5
FacebookBest estate agents I have been with. Helpful, responsive and useful.
Agent replied · 18 May 2026
Alex thanks for the recommendation. Pleased we could help! 👍🏻
5/5
FacebookJenna Burford always gets things resolved quickly and efficiently
Agent replied · 18 May 2026
Thank you for your review Elaine, we will be sure to pass this onto Jenna :)
1/5
GooglePromised phone call not received
Agent replied · 16 June 2024
We are so sorry to hear this Kevin. Please accept our apologies and know that your message has been passed on to our North Swindon Managers to investigate.
5/5
FacebookExcellent service from Cameron in the Stratton branch, we were kept up to date with suitable property as they came on the market and on numerous occasions he was able at very short notice fit us in with viewings. Many thanks from our new home in Eldene.
4/5
GoogleAll staff I dealt with were very polite and Professional at the northswindon branch.
Agent replied · 16 June 2024
Thanks for the review Alan.. shame we didn't make the 5 stars. Please do get in touch if there is anything you feel we can do to improve the experience for you.
5/5
GoogleVery good estate agent
Agent replied · 16 September 2026
Thank you for the 5 star review Akshay! :-)
5/5
FacebookGood communications. Let my property within two weeks.
Agent replied · 18 May 2026
Thank you Simon. We are glad that we could help you :)
5/5
FacebookAmanda Sweeney always A1 would highly recommend ..
Agent replied · 18 May 2026
Hello Michael, thank you for your positive review. We will be sure to pass on this message to Amanda. Have a lovely weekend. 🥳
5/5
FacebookBrilliant customer service with outstanding results.
Agent replied · 18 May 2026
Thank you for leaving us a review :-)
5/5
FacebookVery helpful, efficient and friendly staff.
Agent replied · 18 May 2026
Thank you, Robbie! We are very pleased to hear this :-)
5/5
FacebookJenna Burford, 5 stars ⭐️⭐️⭐️⭐️⭐️, good work!
Agent replied · 18 May 2026
Thank you Yuko, we appreciate you taking the time to leave us this review :D
5/5
FacebookVery good customer service from Poppy Trainor!
Agent replied · 18 May 2026
Thank you Ludi - we will pass on your comments to Poppy. We are glad you experienced good customer service as this is what we strive for :D
5/5
FacebookReally helpful and made rhe move easy.
Agent replied · 18 May 2026
Thank you Gill - we really appreciate you taking the time to leave us a positive review.
5/5
GoogleVery friendly Kept us informed Good value
Agent replied · 19 September 2026
Thanks for the 5 star review Diane.
5/5
FacebookTheir professional approach to selling my home was amazing.
Agent replied · 18 May 2026
Hi Julie - Thank you for your kind words, we really appreciate it and are glad to hear you're happy with the service received. Many thanks
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Richard James Swindon
How many reviews does Richard James Swindon have?
Richard James's Swindon office has 945 reviews across four platforms: 671 on Google, 269 on Facebook (across the whole business), 1 on Yell (across the whole business), 4 on Trustpilot (across the whole business).
What is Richard James Swindon's rating?
Richard James Swindon is rated 4.6 out of 5 across all 945 reviews, and 4.6 out of 5 on Google from 671 reviews.
Has Richard James won any awards?
Yes. In The Trusted Agent 2026 awards: Richard James, Swindon won Gold.
Where is Richard James's Swindon office?
Richard James Swindon, Gemini House Hargreaves Road, Groundwell Industrial Estate, Swindon, SN25 5AJ.
