5/5
GoogleMany thanks to Jo Costin, Sales coordinator, for her help in selling our house. Not the easiest job but done with friendly efficiency. Thank you.
Trusted Agent profile · Swindon
Verified
Richard James Swindon reviews
★★★★★
945 reviews across 4 platforms
Gemini House Hargreaves Road, Groundwell Industrial Estate, Swindon, SN25 5AJ
Richard James's office in Swindon, at Gemini House Hargreaves Road, is rated 4.6 out of 5 across 945 reviews on four platforms, including 671 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
671
Reviews on Google
This office
269
Reviews on Facebook
Business-wide
1
Reviews on Yell
Business-wide
4
Reviews on Trustpilot
Business-wide
Awards
The Trusted Agent 2026 results for Richard James, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Swindon office, from every platform, shown as written. First names only.
Google5/5
FacebookBoth Ellis-Rose and Frankie have been extremely helpful during our recent house search and move
5/5
GoogleRating only, no written review.
Agent replied · 2 September 2026
Thanks for leaving us a 5 star review, Diane!
5/5
FacebookRichard James lettings do a thoroughly good job, to an excellent and high standard. Every interaction, regardless of whom you speak to, is managed effectively and promptly.
5/5
FacebookLiterally couldn't have asked for a better team to deal with our sale. Customer service level miles higher than any other estate agent we've ever used
5/5
GoogleGood, efficient service from Rheanna Dowd!
5/5
FacebookHave been impressed with my dealings with Debbie Reah, she has been fantastic in every way, knowledge, professional & extremely helpful & polite.
3/5
GoogleOk thank you.nice little preview.
5/5
GoogleGreat service from beginning to the end of selling our property. Thank you Richard James!
5/5
GoogleExcellent communication
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 2 September 2026
Thanks for taking the time to leave us a 5 star review, Rebecca!
5/5
GoogleVery professional and always responded quickly to emails and queries.
5/5
GoogleRating only, no written review.
Agent replied · 2 September 2026
Thank you so much for leaving us a 5 star review Maria!
5/5
GoogleRichard James have done a brilliant job with my house, highly recommend using them
5/5
GoogleRating only, no written review.
1/5
FacebookIt's taking an age to get a basic repair sorted.
1/5
FacebookDisappointing experience, bad communication, confusing to deal with.
5/5
GoogleVery informative and excellent customer relationship management. Thanks
1/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Hi, We're sorry that you feel as though you didn't have a good experience with us. You are welcome to discuss this matter with us further. Please email northswindon@richardjames.uk
3/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied · 16 June 2024
I am sorry to hear you have only given us one star. We would like to know more about your experience. If you could send any feedback to carolineschaefer@richardjames.uk
1/5
GoogleRating only, no written review.
Agent replied · 16 June 2024
I am sorry to hear you have only given us one star. We would like to know more about your experience. If you could send any feedback to carolineschaefer@richardjames.uk
1/5
GoogleRating only, no written review.
Agent replied · 16 June 2024
I am sorry to hear you have only given us one star. We would like to know more about your experience. If you could send any feedback to carolineschaefer@richardjames.uk
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Richard James Swindon
Has Richard James won any awards?
Yes. In The Trusted Agent 2026 awards: Richard James, Swindon won Gold.
