Trusted Agent profile · Swindon
Verified
★★★★★
573 reviews across 1 platform
Gemini House Hargreaves Road, Groundwell Industrial Estate, Swindon, SN25 5AZ
Richard James Apartments & Investments's office in Swindon, at Gemini House Hargreaves Road, is rated 4.6 out of 5 across 573 reviews on 1 platform, including 573 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Richard James Apartments & Investments, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Swindon office, from every platform, shown as written. First names only.
5/5
GoogleMandy Sweeney has been my tenancy manager for my rental property for over 11 years. She is professional, calm under pressure and reliable. It was a comfort to me knowing Mandy has always been available (over 11 years) and my go-to person …
WOW! Thank you Mela, we are so pleased to hear this and we be sure to pass on your lovely comments to Mandy. What an amazing review!
5/5
GoogleSharnni Wilson and Gemma Cowley were amazing, they have helped me so much with every problem I have had and kept me updated of the process and chased everyone need for me, I highly recommend them and Richard James, very professional and accountable.
We are so pleased to hear this, Alexandra! Thank you for taking the time to leave us such a wonderful review :-) we will be sure to pass on your comments to Sharnni and Gemma.
5/5
GoogleChloe Disbury is my property manager, she is very professional and helpful. I am most impressed with the way she manages stressful for me situations. Thanks Chloe xx
Thank you for the lovely feedback Ewa! I will make sure this gets passed back to Chloe and the team
5/5
GoogleA huge thank you to Rebecca Gee and all of her help prior and post to moving. Everything has been so efficient, helpful and informative. Especially being new to agency letting. Thanks so much Rebecca!
Thanks for the 5 star review Matthew!
5/5
GoogleBecky Gee is my property manager and she has been excellent at managing the account. A recent rental was particularly challenging, and with Becky's help, the property was ready for the tenants to move in.
Thank you for the lovely review. We will ensure your comments get back to Becky
5/5
GoogleThe guys at starkings Watson were hugely helpful while we were buying our first home. They were friendly, knowledgable and reassuring. The process took a little longer due to our need for contractors and some renegotiation, but the team kept us informed every step of the way and we felt in good hands the whole time. Thanks to the team. We are now very happy homeowners. Sara and Andy
5/5
GoogleThe agents we dealt with during our house buying search were extremely helpful and very professional. We felt like valued customers and would consider them in the future if we ever needed to sell. Hayley was very helpful and kept us stress free! Thank you to all the staff.
Thank you for the lovely review Maria! So pleased you had such a great experience using us
5/5
GoogleAntony and Hayley were both excellent in their approach to the sale and purchase of this property. Hayley especially, went above and beyond her expected service in chasing up my rather less than useful conveyancer. Very happy with the result, and can't wait to move into my new home!
Thanks so much for the 5 star review Greg! I will pass this back to the team. Good luck with the move
5/5
GoogleSharnni Wilson and Gemma Cowley were amazing, they have helped me so much with every problem I have had and kept me updated of the process and chased everyone need for me, I highly recommend them and Richard James, very professional and accountable.
We are so pleased to hear this, Alexandra! Thank you for taking the time to leave us such a wonderful review :-) we will be sure to pass on your comments to Sharnni and Gemma.
5/5
GoogleGreat professional service by richard james and the Team. Cheryl from my wife and I we can't thank you enough for the swift straight foward process organising all the paperwork. And organising the moving in date perfect 👌 …
I'm delighted to hear that you had a great experience with Richard James and the team, Cheryl! It's always our goal to make the process as smooth and straightforward as possible for our clients. We're thrilled you're happy with the moving in date too - enjoy your new home!
5/5
GoogleBecky Gee has been managing everything for me as part of fully managed service. No problem what so ever. Always reachable over email , phone etc. Very responsive and getting things done within time.
Thank you! We are so pleased to hear this and appreciate you taking the time to leave us this 5 star review. :-)
5/5
GoogleFrom the first call to the property completion, Cathy was delivering very high standard professional support. This is the first time ever, I had very gentle, informative, professional and smooth communication throughout from Cathy's team. I would strongly recommend Richard James to all. Thank you Cathy.
5/5
GoogleVery pleased with my customer service from Cheryl! Always goes above and beyond to ensure a problem is sorted quickly! Any problems, they will always be overcome promptly with Cheryl! She is a great member of Richard James,
I'm delighted to hear that Cheryl provided such exceptional customer service, going above and beyond to ensure any issues were resolved quickly. She truly is a valuable member of the Richard James team! Thank you for sharing your positive experience.
5/5
GoogleI have been letting my property through Richard James for a couple of years and they have always provided a great service. I would especially like to mention Cheryl Hopes in particular - thank you! From Val Griffin.
It is fantastic to hear about your positive experience letting your property through Richard James, Val. Cheryl Hopes will be thrilled to receive your special mention. Thank you for sharing your feedback, and we look forward to continuing to provide you with excellent service in the years to come!
5/5
GoogleI recently purchased a property near Swindon Outlet. I cannot praise the staff at North Swindon Branch enough. They were outstanding and couldn't help enough. Bethany and Hugo were professional and supportive …
Thank you for the lovely review Mr Lamouse! It's so great to hear such lovely feedback. We will make sure Beth, Hugo and the rest of the team get your comments.
5/5
GoogleI just want to say a BIG THANKYOU to (Millie Sharp) for supporting me and my husband on our journey through our process with our accommodation. We couldn’t of gotten a better agency, and a kind gift we got to welcome into our home was a bottle of champagne and a welcome to our new home card. Thankyou so much guys, keep doing what you’re doing. No faults whatsoever. X
Thank you for the lovely review Bekkah!
5/5
GoogleMe and my partner rented a place through richard james Estate agents recently. Our experience so far has been great, the estate agents are polite and professional and have resolved all of our issues efficiently. Sharnni Wilson is currently …
Wow, thank you so much for taking the time to leave us such a lovely review, Seb. We are so pleased to hear this and will be sure to pass on your kind words to Sharnni and the rest of the Lettings team. :-)
5/5
GoogleExcellent work and peace of mind. Louise Robinson is the dedicated person for the maintenance of our property and she has done a starling job for us. Every problems are sorted out in a timely manner with a great communication.
Hello Anthony, thank you for taking the time to leave us a 5 star review. We will be sure pass on your kind words to Louise. Have a lovely weekend :-)
5/5
GoogleI had the best experience with estate agents from Richard James, very professional and responsive. Special thanks to Georgina Mephan for making sure i went through the seamless process of getting exactly what I asked for. You guys are stars.
Thank you ever so much for such a lovely review! We love being called stars :-) we will be sure to pass on your comments to Georgina.
5/5
GoogleJust wanted to say a massive thank you to Frankie Stocker for her efficiency and excellent communication with our new tenancy. It was a stress free process managed by a very polite and professional manager. Thank you once again Frankie!
Thank you for taking the time to leave us this amazing review Emily, we will be sure to pass on your lovely comments to Frankie.
5/5
GoogleWould like to appreciate Frankie Stocker for all the support and excellent communication to helps us in new tenancy. We are very happy with professional service and response for all our queries. Thank you Frankie and Wish you great year.!!!!
We are so pleased to hear this!! Thank you for taking the time to leave us this 5 star review, we will be sure to pass on your comments to Frankie :-)
5/5
GoogleBecky Gee is my property manager and she has been excellent at managing the account. A recent rental was particularly challenging, and with Becky's help, the property was ready for the tenants to move in.
Thank you for the lovely review. We will ensure your comments get back to Becky
5/5
GoogleExcellent work done for me by Richard James. Antony Salter is my sales agent . He’s an excellent character to deal with and he’s a great experience maker throughout the process - he knows my emotions and made my first home buy happens . A helpful guy. Joby .
Hi Joby. Thanks for the review. We will pass this on to Antony for you! so pleased we have been able to make the buying experience one to remember. Good luck.
5/5
GoogleI would HIGHLY recommend starkings & Watson, We had the pleasure of working with the team from Costessey, Samuel worked his hardest to get our dream bungalow, I spoke to them on a daily basis, kept me in the loop from the start, starkings & Watson all worked hard,we can not fault them at all, they will do there very best for you. Fantastic team, and thank you all 🙂👍karina & nigel.
Thanks Karina and Nigel for taking the time to leave a review. Our teams pride themselves on doing the best for our clients; and I am so pleased to see this shone through :). Best of luck with your move. Chris.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Richard James Apartments & Investments's Swindon office has 573 reviews across 1 platform: 573 on Google.
Richard James Apartments & Investments Swindon is rated 4.6 out of 5 across all 573 reviews, and 4.6 out of 5 on Google from 573 reviews.
Yes. In The Trusted Agent 2026 awards: Richard James Apartments & Investments, Swindon won Gold.
Richard James Apartments & Investments Swindon, Gemini House Hargreaves Road, Groundwell Industrial Estate, Swindon, SN25 5AZ.
