Every review we hold for the Swindon office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotLaura
Laura has been amazing with both house viewings I have been to and recommended a house I should see that matched my criteria which I viewed today. She is very helpful, thanks Laura
Alexandra · 16 November 2023
Agent replied · 13 June 2024
Dear Alexandra,Thank you for your wonderful 5-star review! We're thrilled to hear that Laura has provided amazing support during your house viewings. If you have any more questions or need further assistance, please feel free to reach out. We appreciate your feedback and look forward to assisting you further.Best regards,Dan ThorneSales Director at Gatekeeper
★★★★★ 5/5
TrustpilotOutstanding Service and Support for Over 10 Years
We have been using Gatekeeper for our property for over 10 years and have consistently received an excellent level of service throughout. The team has always been professional, reliable, and efficient, making the management and letting process smooth and stress-free.
Neda · 23 May 2026
★★★★★ 5/5
TrustpilotCarla was able to answer the questions…
Carla was able to answer the questions we had and was very reassuring
Jessica · 20 November 2024
Agent replied · 23 December 2024
Thank you for your kind feedback, Jessica! I’m so pleased to hear that Carla was able to answer your questions and provide reassurance during your experience. I’ll be sure to pass along your kind words to her.Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotTaylor was excellent professional and…
Taylor was excellent professional and informed. However the properties I have seen so far were disappointing not really what I have seen on pictures.
Agata · 19 May 2024
Agent replied · 13 June 2024
Thank you, Agata Klich, for your feedback. We're glad to hear that Taylor provided excellent and professional service. Your feedback is greatly appreciated, and we're here to assist with any further needs.Best regards,Dan ThorneSales DirectorGatekeeper
★★★★★ 5/5
TrustpilotGatekeeper are managing my properties
Gatekeeper are managing my properties, as a Landlord it’s important to have a dependable service provider, so far Gatekeeper have been in the forefront of providing a positive outlook.As an independent company this being more prominent, otherwise this I’m sure would be lost given the multitude of large enterprises now taking the place swallowing up these valuable and worthwhile companies.
Howard · 3 December 2024
Agent replied · 23 December 2024
Thank you, Howard, for your kind words and 5-star rating. We’re delighted to hear that you value our dependable service and independent approach in managing your properties. Your support means a great deal to us, and we look forward to continuing to deliver the positive experience you’ve highlighted.Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotTaylor was really lovely and helpful in…
Taylor was really lovely and helpful in touring us around the apartment. She was also on hand to answer any questions we had.
Nafisa · 6 June 2024
Agent replied · 13 June 2024
Thank you for your kind review, Nafisa! We're delighted to hear that Taylor was helpful and made your apartment tour enjoyable. If you have any more questions or need further assistance, feel free to reach out.Best regards,Dan ThorneSales DirectorGatekeeper
★★★★★ 5/5
TrustpilotThis Review is for Estera specifically
Estera was very friendly and understandable and showed off the property well. She also gave alot of good information and made the viewing very enjoyable which I thank her for.
Christopher · 15 January 2024
Agent replied · 13 June 2024
Dear Christopher,Thank you for taking the time to share your positive experience! We're thrilled to hear that our agent was not only friendly and to the point but also showcased the property well, providing you with valuable information. Your feedback is much appreciated, and we look forward to assisting you further at Gatekeeper.Best regards,Dan ThorneSales DirectorGatekeeper
★★★★★ 5/5
TrustpilotCarla was great
Carla was great, very informative and professional showing us round. Thank you!
Milly · 27 November 2024
Agent replied · 23 December 2024
Thank you for your fantastic feedback, Milly! I’m delighted to hear that Carla provided such an informative and professional experience during your viewing. I’ll be sure to pass along your kind words to her.Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotVery happy with gatekeepers
Very happy with gatekeepers, Sam especially kept me up to date with everything and made sure to call to keep me updated.
Sophie · 18 September 2026
★★★★★ 5/5
TrustpilotAnnabel was very kind friendly and…
Annabel was very kind friendly and patient. I didn’t feel rushed and she answered all my questions
Jacqueline · 7 September 2024
Agent replied · 24 October 2024
Hi Jacqueline, thank you for your kind words! I’m delighted to hear that Annabel provided such a friendly and patient experience, and that all your questions were answered. We truly appreciate your feedback!Best regards,Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotChristopher was very helpful and…
Christopher was very helpful and knowledgable within our viewing, making us feel well informed and relaxed throughout.
Alana · 7 September 2024
Agent replied · 24 October 2024
Hi Alana, thank you for your kind review! I'm pleased to hear that Christopher provided a helpful and informative viewing experience, making you feel comfortable throughout. We appreciate your feedback and look forward to assisting you again.Best regards,Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotGreat Service
Estera was really nice and knowledgeable about the property she showed us around and made sure to let us know all the details about the house and application process.
Maria · 20 January 2024
Agent replied · 13 June 2024
Dear Maria Baklanova,Thank you for your positive feedback! We're pleased to hear that Estera's knowledge and friendliness enhanced your experience during the property tour. It's our commitment to provide thorough information, and we appreciate your trust in Gatekeeper.Best regards,Dan ThorneSales DirectorGatekeeper
★★★★★ 5/5
TrustpilotCarla is 5 star
Carla was very kind. She answered all our questions. She was very professional and polite.
Stormy · 5 October 2024
Agent replied · 24 October 2024
Thank you for your lovely feedback, Stormy. We're so glad to hear that Carla provided professional and polite service while answering all your questions. If you need anything else, we’re here to help!Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotGreat experience!
Dan was very welcoming and friendly during our viewing, any question we had he answered with no problem. It was a great experience, thank you so much!
T.D · 2 March 2024
Agent replied · 13 June 2024
Dear T.D,Thank you for your glowing review! I'm thrilled to hear that you had a great experience during your viewing with us. If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help!Best regards,Dan ThorneSales DirectorGatekeepe
★★★★★ 5/5
TrustpilotExcellent Viewing
Clare was on time, very helpful, friendly & professional, thank-you.
Paul · 14 December 2024
Agent replied · 23 December 2024
Thank you for your kind review, Paul! It’s great to hear that Clare’s punctuality, helpfulness, and professionalism stood out during your experience. We’re glad she made a positive impression.Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotPaul was knowledgeable and well versed
Paul was knowledgeable and well versed , showed us around and gave his expert advise.
Mandeep · 28 September 2024
Agent replied · 24 October 2024
Thank you, Mandeep, for your kind words about Paul. We're glad to hear his knowledge and expertise made your experience a positive one. If you need any more assistance, don’t hesitate to get in touch!Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotLaura was friendly and welcoming.
Laura was friendly and welcoming.Knew knowledge of property, landlady and general information about the area. Laura was helpful explaining processes and renting advice for tenants which was useful.Thank you
Jasmin · 10 January 2024
Agent replied · 13 June 2024
Dear Jasmin,Thank you for your 5-star review. We're thrilled to hear that Laura's friendliness, knowledge, and helpful advice enhanced your experience. If there's anything else we can do for you or if you have additional feedback, please feel free to share. We appreciate your positive comments.Best regards,Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotHouse Viewing
Thanks Annabel for the good customer service during the house viewing. Very professional and attentive to questions asked.
Mulemwa · 8 August 2024
Agent replied · 24 August 2024
Hi Mulemwa, thank you for your kind review! I’m glad to hear that Annabel provided you with excellent customer service during your house viewing. We’ll be sure to pass on your appreciation to her.Best regards,Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotClare was great
Clare was great. Punctual and answered any questions I had. Thanks.
Luke · 23 November 2024
Agent replied · 23 December 2024
Thank you for your kind feedback, Luke! I’m delighted to hear that Clare provided such a positive experience by being punctual and answering all your questions. I’ll be sure to pass along your kind words to her.Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotProfessional and approachable agents
Sam was very approachable, professional and answered all my questions, during the viewing.
Renoshca · 23 October 2024
Agent replied · 24 October 2024
Thank you, Renoshca, for your kind feedback! I'm glad to hear that Sam was able to provide a professional and informative experience during your viewing. We appreciate your support and wish you all the best with your property search.Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotGate Keepers was excellent in service
Gate Keepers was excellent in service. Alice Luke was helpful during renting.I will recommend Gate Keepers agency at anytime
Elijah · 12 July 2024
Agent replied · 24 August 2024
Hi Elijah,Thank you for your fantastic review! I’m delighted to hear that Alice provided excellent service and made your renting experience smooth. We truly appreciate your recommendation and look forward to assisting you again in the future.Best regards,Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotGood service
Annabel was very helpful. Answered all of my questions. Thank you
Luke · 16 November 2024
Agent replied · 23 December 2024
Thank you for your feedback, Luke! I’m delighted to hear that Annabel was able to assist you and answer all your questions. I’ll be sure to pass along your kind words to her.Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotTaylor was amazing
Taylor was amazing, very knowledgeable and was able to answer all questions asked. She was generally a lovely, friendly, bubbly person.
Lewis · 30 May 2024
Agent replied · 13 June 2024
Thank you, Lewis, for sharing your positive experience with Taylor! We're delighted to hear that she provided you with such exceptional service during your property viewing. At Gatekeeper, we strive to ensure our clients feel informed and comfortable throughout the process. Should you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future.Best regards,Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotOne of the best viewings we've experienced
Property was very well presented, Gatekeeper were informative, polite & respectful to the existing Tennant.
Rebecca · 7 September 2024
Agent replied · 24 October 2024
Thank you, Rebecca, for your feedback. I'm glad to hear that you found the property well-presented and our team informative, polite, and respectful. We strive to ensure a smooth experience for everyone involved.Best regards,Dan ThorneSales Director, Gatekeeper
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