Trusted Agent profile · Swindon
★★★★★
785 reviews across 1 platform
Swindon, SN2 2PN
Part of Gatekeeper, see every office.
Gatekeeper's office in Swindon, at Swindon, is rated 4.9 out of 5 across 785 reviews on 1 platform. It won Platinum in The Trusted Agent 2026 awards, one of three awards Gatekeeper won in 2026.
Tell us what you need and we'll put you in touch. Gatekeeper hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Swindon.
The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Swindon office, from every platform, shown as written. First names only.
5/5
TrustpilotThe staff always go the extra mile to…
The staff always go the extra mile to sort out any issues
Thank you for your kind feedback Colin We’re delighted to hear the team have consistently gone the extra mile to help resolve any issues for you with all your rental properties. We really appreciate your continued support and trust in Gatekeeper. Phil Kendall Sales Director
5/5
TrustpilotClaire was really professional to show…
Claire was really professional to show me around the property and answered all my questions.
Thank you for your feedback, Mona! It’s great to hear that Clare provided professional support and answered all your questions during the viewing. We’re glad you had a positive experience with us.Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotIt was timely
It was timely, easy to access the property to view. Paul was very polite and explained everything well.
Hi Mr. Kiige, thank you for your 5-star review! I’m pleased to hear that Paul made the viewing process smooth and informative. We’re glad to have met your expectations and are here if you need any further assistance.Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotProfessional and pleasant viewing
Clare was warm and professional and answered what questions she was able to. Thank you.
Thank you for your kind feedback, Nicola! It’s great to hear that Clare provided warm and professional support during your experience. We’re glad she was able to assist you and appreciate you taking the time to share your thoughts.Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotExcellent service over 19 years
Excellent service over 19 years. Special shout out to Phil Kendall who has been so helpful
Thank you, Colin, for your incredible feedback and for trusting us over the past 19 years! We're thrilled to hear that Phil Kendall has been so helpful and that you've had a positive experience with our team.Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotWhat a great service Anya was very…
What a great service Anya was very helpful. Never rushed me while i went around the house. I could see myself living there. Pointed out all the extras im looking for. 👍☺
Dear Theresa,Thank you for your wonderful five-star review! We're delighted to hear that Anya provided you with excellent service, taking the time to address your needs and preferences during the house viewing. We're glad you could envision yourself living there, and we're here to assist you further in finding your perfect home. Don't hesitate to reach out if you have any more questions or need assistance!Best regards,Dan ThorneSales DirectorGatekeeper
4/5
TrustpilotFlat viewing
Chris was really approachable and helpful throughout the viewing. Eager to answer any questions we had and offer as much information as we required. Very friendly and attentive too.
Thank you, Emily, for sharing your experience with us! We're thrilled to hear that Chris provided attentive and helpful service during your viewing. We'll continue to ensure our team remains approachable and informative to exceed your expectations in the future. If you have any further questions or need assistance, feel free to reach out.Best regards,Dan ThorneSales DirectorGatekeeper
4/5
TrustpilotHouse viewing
Paul was very punctual, allowed us time and space to view the property without being over bearing. Was welcoming and friendly.
Hi Jake, thank you for your great feedback! I'm glad to hear that Paul provided a welcoming and comfortable viewing experience. We appreciate your kind words and look forward to assisting you again in the future.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotHonest and Welcoming
Debbie was truthful and honest with regards to what needs to be done. She was welcoming which made me feel comfortable and helped in my decision making. Smiley and cheerful and says so much about the company she works for
Hi Ogbonna Sopuruchukwu, thank you for leaving a 5-star review on Trustpilot. We're glad to hear that Debbie's honesty and welcoming demeanor helped you feel comfortable and supported. Your feedback means a lot, and we're here to assist you whenever you need. Thank you for choosing Gatekeeper!Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotCharmaine was very helpful and…
Charmaine was very helpful and friendly, she showed us round the property and explained everything we asked regarding rent deposit and and moving in.
Hi Kara,Thank you for your feedback! I'm glad Charmaine was able to assist you with all your questions about the property and the moving process. If you need any more information or support, feel free to reach out.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotReliable and trustworthy property management
Our church has been renting out our minister's house for the past 15 months. We were pleased to turn over the management of that to Gatekeeper and have not regretted it for a moment. Everything from finding a reliable tenant to managing maintenance issues and engaging tradesmen is done for us, for reasonable fees. The communication from the Gatekeeper team is superb and it brings huge peace of mind to know the management of our property is in safe hands.
Dear Diane,Thank you for your fantastic five-star review! We're thrilled to hear that you've had a positive experience entrusting the management of your minister's house to Gatekeeper. Ensuring a seamless experience for our clients, from finding reliable tenants to managing maintenance, is our top priority. We're delighted to provide you with peace of mind, and we're here to continue providing excellent service for years to come.Best regards,Dan ThorneSales DirectorGatekeepe
5/5
TrustpilotPaul was very helpful during my viewing…
Paul was very helpful during my viewing and made the property stand out even more.
Thank you, Chantelle, for your kind review. It’s fantastic to hear that Paul was so helpful and enhanced your viewing experience by highlighting the property’s features. We’re thrilled you had such a positive experience!Dan ThorneSales Director, Gatekeeper
4/5
TrustpilotPaul was very helpful showing me around…
Paul was very helpful showing me around the property and gave me the time I needed.
Thank you for your kind feedback, Donna. I’m delighted to hear that Paul was helpful and ensured you had the time you needed during the viewing. If there’s anything else we can assist you with, please don’t hesitate to reach out.Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotCharmaine was lovely
Charmaine was lovely. She was really helpful and was understanding. I was able to have a chat with her about the flat.
Thank you, Leanne, for your kind words about Charmaine! We're delighted to hear that she was able to assist you effectively and make your experience with us so positive. I'll be sure to pass along your feedback to her.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotOnce again Christopher was great
Once again Christopher was great, knowledgable and invested in helping me visualise the property!
Thank you again for your kind words, Steve! It’s fantastic to hear that Christopher’s knowledge and support made a positive impact during your viewing. We appreciate your continued trust in Gatekeeper.Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotProfessional agency
Very professional with no fus. Really informative. Chris was really helpful, and on time
Thank you for your great review, Paulina. I’m glad to hear that Chris was helpful, informative, and punctual during your viewing. We strive to make the process as smooth as possible, and we’re pleased that you had a positive experience.Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotChris was great at showing us round and…
Chris was great at showing us round and listened to us and engaged well when we had a list of requirments! Definitely 5 star service.
Thank you for sharing your experience, Zara! We're thrilled to hear that Chris provided you with attentive service and catered to your requirements effectively. Your satisfaction is our priority, and we appreciate your 5-star rating!Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotCharmaine was great all my questions answered with great and professional very pleased ur high level of professionalism
Charmaine was great greeting is very well. Very professional and showed us around and good at her job smiling and friendly.
Thank you, Vanya, for your wonderful feedback! We’re thrilled to hear that Charmaine provided you with such a professional and friendly experience. I'll be sure to pass along your kind words to her.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotThe appointment started on time and…
The appointment started on time and Kaylea was very helpful and patient in providing and answering all questions asked. excellent customer service. Did not feel rushed.
Thank you, Kwesi, for your review! We're delighted to hear that Kaylea provided excellent customer service, answering all your questions patiently and making sure you didn't feel rushed. We appreciate your feedback and look forward to assisting you further.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotReview for Christopher
Christopher was very helpful, he gave a great tour of the house, he responded to all of our questions and was very friendly. :)
Thank you, Andreea, for your lovely review! We're thrilled to hear that Christopher provided a great tour and answered all your questions in a friendly manner. Your feedback is much appreciated.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotCustomer service
Chris was very polite and helpful answering all our questions and if he couldn't then he said he would find out . Very pleasent and not rushed
Thank you, Christine, for your feedback! I'm delighted to hear that Chris provided polite and helpful assistance during your interaction. Ensuring thorough answers and a pleasant experience is essential to us at Gatekeeper. If you have any further questions or need assistance, please feel free to reach out. We're here to help!Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotPaul was vey pleasant and knowledgeable…
Paul was vey pleasant and knowledgeable about the area , he was honest and relaxed.He made the viewings a good experience .
Hi Sharon,Thank you for your kind words! I’m pleased to hear that Paul’s knowledge and relaxed approach made your viewing experience enjoyable. If you need any further assistance, please don’t hesitate to reach out.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotSam was very polite and professional…
Sam was very polite and professional but also friendly and welcoming. Showed off the bungalow very well and was able to answer all our questions eadily
Thank you, Michelle, for your feedback! We're thrilled to hear that Sam provided a polite, professional, and welcoming experience during the viewing. Ensuring our team is both friendly and knowledgeable is key to our service at Gatekeeper. If you have any further questions or need assistance, please don't hesitate to reach out.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotCarla was prompt
Carla was prompt. We were both early for the house viewing. I was shown around the whole house.
Hi Russell,Thank you for your review! I'm glad to hear that Carla provided a prompt and thorough viewing experience for you. We always aim to make the process as smooth as possible.Best regards,Dan ThorneSales Director, Gatekeeper
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Gatekeeper, Swindon won Platinum; Gatekeeper, Witney won Platinum; Gatekeeper, West Oxfordshire won Platinum.
Tell us what you need and we'll put you in touch. Gatekeeper hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Swindon.
