Trusted Agent profile Β· Swindon

Gatekeeper Swindon reviews

β˜…β˜…β˜…β˜…β˜… Excellent

779 reviews across 1 platform

Swindon, SN2 2PN

Part of Gatekeeper, see every office.

Gatekeeper's office in Swindon, at Swindon, is rated 4.9 out of 5 across 779 reviews on 1 platform. It won Platinum in The Trusted Agent 2026 awards, one of three awards Gatekeeper won in 2026.

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This office

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Awards

The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Swindon office, from every platform, shown as written. First names only.

5/5

Trustpilot

Quick and stress free

Calls answered promptly and it was easy to get a viewing in the evening. Clare was able to answer my questions and helped with suggestions which made the viewing stress free.

Azizur Β· 19 December 2024

Agent replied Β· 23 December 2024

Thank you for your fantastic review, Azizur. I’m delighted to hear that Clare made the viewing process stress-free with her helpful suggestions and quick responses. We’re glad we could accommodate your schedule and provide a positive experience.Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Second Viewing

Elizbeth was very helpful in showing us around the Flat.

Neil Β· 28 May 2026

5/5

Trustpilot

Outstanding service

Outstanding service, friendly staff and very helpful.

Prem Β· 3 October 2026

Agent replied Β· 11 October 2026

Thank you for the kind words. We really appreciate you choosing Gatekeeper! Best wishes, Dan Thorne | Sales Director

5/5

Trustpilot

Excellent service thanks for your help

Zeinab Β· 7 October 2026

Agent replied Β· 11 October 2026

You’re very welcome! Thanks for taking the time to leave us a review. Best wishes, Dan Thorne | Sales Director

5/5

Trustpilot

Excellent communication

Lots of communication and reminders.Paul was prompt, welcoming and informative. We weren't rushed and it was nice not to have a que of people waiting to view. So far a very pleasant experience.

Emma Β· 28 October 2024

Agent replied Β· 23 December 2024

Thank you, Emma, for your fantastic review! I'm delighted to hear that Paul provided a welcoming and informative viewing experience, allowing you to feel comfortable and unrushed. We appreciate your feedback and look forward to supporting you further on your property journey!Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Great communication by the team at…

Great communication by the team at Gatekeeper, especially Alice who kept us in the loop with anything we needed to do.Great people to work with...5 star all the way πŸ‘

S Β· 11 December 2024

Agent replied Β· 23 December 2024

Thank you for the fantastic feedback, Steyson! I’m so glad Alice and the team were able to keep you informed and make the process smooth. It’s great to hear you had such a positive experience with us, and we look forward to continuing to work with you!Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Chris was very approachable and made…

Chris was very approachable and made viewing the property easy! He went through everything I needed to know. Sometimes it can come across as a chore for agents to show you around, but with Chris this was not the case

Feather Β· 12 June 2024

Agent replied Β· 24 August 2024

Thank you, Feather, for your wonderful review! We're delighted to hear that Chris made your property viewing easy and informative, and that his approachable manner stood out. We appreciate your feedback and are glad to have provided a positive experience.Best regards,Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Fantastic service

Claire was very informative and super friendly!

Beth Β· 30 May 2026

5/5

Trustpilot

Great support from the Gatekeeper team

Great support from the Gatekeeper team, particularly Dan, Kenya, and Lucy.They have been professional, courteous, and very helpful.Looking forward to continuing to work with them in the future!

Nick Β· 10 December 2024

Agent replied Β· 24 August 2024

Hi Nick, thank you for your fantastic review! I'm delighted to hear that Annabel's transparency, helpfulness, and friendly approach made your experience a pleasure. We'll be sure to pass along your kind words to her.Best regards,Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Sam was very friendly and approachable

Sam was very friendly and approachable. He ensured I got to see all the property and take my time. He also answered all questions and was very patient.

Meera Β· 5 December 2024

Agent replied Β· 23 December 2024

Thank you, Meera, for your kind review! It’s great to hear that Sam made you feel comfortable and took the time to answer all your questions. We’re glad you had such a positive experience.Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Property viewing

I was anxious about viewing on my own but Dan was really friendly and helpful and put me at ease straight away. This is quite a daunting experience for me, Dan and the team at Gatekeeper are brilliant . Thank you :)

Lorraine Β· 13 April 2024

Agent replied Β· 13 June 2024

Thank you, Lorraine, for your feedback! I'm glad to hear that I could help alleviate your anxiety and make the viewing experience more comfortable for you. Providing excellent service and ensuring our clients feel at ease is our priority at Gatekeeper. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

I recently had the pleasure of…

I recently had the pleasure of experiencing the view from the house, and I must say, it exceeded my expectations. Everything was perfect and the man who was with me was very helpful and kind.

Ana Β· 17 August 2024

Agent replied Β· 24 August 2024

Hi Ana, thank you for your kind words! I'm thrilled to hear that your experience exceeded expectations and that our team provided helpful and kind service. We look forward to welcoming you again in the future.Best regards,Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Very detailed and professional

Dragana Β· 2 October 2026

Agent replied Β· 11 October 2026

Thank you for your feedback. It’s much appreciated! Best wishes, Dan Thorne | Sales Director

5/5

Trustpilot

Grace was a great

Grace was a great, energetic agent.

Ugur Β· 1 June 2026

5/5

Trustpilot

Laura is a credit to the company

The review is specifically aimed at Laura who has done 2 viewings with me now. She’s very friendly and helpful, and great at making you feel at ease. I felt confident with her knowledge. I would highly recommend Laura. She is a credit to the company.

Jade Β· 11 January 2024

Agent replied Β· 13 June 2024

Dear Jade,Thank you for your 5-star review, specifically acknowledging Laura. We're thrilled to hear about your positive experiences with Laura, her friendliness, helpfulness, and knowledge. Your recommendation means a lot to us, and we're grateful to have Laura as a credit to our company. If there's anything else we can do for you, please feel free to reach out. We appreciate your feedback.Best regards,Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Knowledgeable and reliable partner

Really positive experience. Knowlgeable and experienced team who engage quickly and clearly at all stages of the rental process. Provide sound, commercial information confirming knowledge of the market operating within. Finally, good communications and accesible when needed. Recommended.

Andrew Β· 17 September 2026

5/5

Trustpilot

Kenya the brilliant estate agent!

Kenya was just brilliant. She answered all our questions during the viewing and it was obvious she was familiar with the property. She was also really accommodating when it came to arranging the time of the viewing.The viewing went great and we left set on the house without any doubts.

Lenka Β· 7 October 2023

Agent replied Β· 13 June 2024

Thank you for your 5-star review, Lenka. We're delighted to hear that Kenya provided a brilliant viewing experience, answering all your questions and making the process accommodating and smooth. If you have any more inquiries or need further assistance, please don't hesitate to get in touch.Best regards,Dan ThorneSales Director at Gatekeeper

5/5

Trustpilot

Very good trust them

Kevin Β· 29 September 2026

Agent replied Β· 11 October 2026

Thank you for putting your trust in us. It means a lot to the team! Best wishes, Dan Thorne | Sales Director

5/5

Trustpilot

Couldn’t be happier with Gatekeepers

Couldn’t be happier with Gatekeepers. After a buyer pulled out they managed to secure us a new buyer within a month to help us secure our preferred house. We would definitely list with them again in the future

Declan Β· 16 September 2026

5/5

Trustpilot

There was already someone to show me…

There was already someone to show me around and house. The viewing started exactly on time. She was lovely and a smile all the time of the viewing of the house. She was able to answer all questions asked

Emmanuel Β· 18 May 2024

Agent replied Β· 13 June 2024

Thank you, Emmanuel Chiluba, for your review! We're glad to hear that your viewing started on time and that you had a positive experience with our team member, who was able to answer all your questions with a smile. We appreciate your feedback and are here to assist with any further needs.Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

Detailed and excellent experience.

Dola Β· 24 September 2026

Agent replied Β· 11 October 2026

Thank you for taking the time to leave us a review. It’s much appreciated! Best wishes, Dan Thorne | Sales Director

5/5

Trustpilot

Lucy Forde went above and beyond!

Lucy Forde went above and beyond to ensure our purchase went as smoothly as possible. She kept me updated and negotiated with everyone to agree mutually convenient dates. Couldn't have done anymore than she did under a challenging chain!

Nicki Β· 30 April 2024

Agent replied Β· 13 June 2024

Thank you, Nicki, for your review! We're thrilled to hear that Lucy Forde provided exceptional service, going above and beyond to ensure a smooth purchase process, despite the challenges of the chain. We'll be sure to recognize Lucy for her outstanding efforts. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback!Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

Kenya was friendly, professional and well informed

Kenya was friendly, professional, punctual, well presented and well informed. She was able to answer any questions we had with regard to the property and made the process a pleasant experience from beginning to end.Five Star service, thank you.

James Β· 25 April 2024

Agent replied Β· 13 June 2024

Thank you, James, for your glowing review! We're thrilled to hear that Kenya provided a five-star experience by being friendly, professional, punctual, and well-informed. Ensuring a pleasant and informative process from beginning to end is our goal at Gatekeeper. If you ever have more questions or need assistance, don't hesitate to reach out. We appreciate your feedback!Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

Gatekeeper and especially Dan Thorne always 10 out of 10

Dan Thorne goes above and beyond every time managing my property and I will always continue to use Gatekeeper and Dan .

Gaye Β· 15 May 2026

Agent replied Β· 2 June 2026

Thank you so much for your incredibly kind words, Gaye It really means a lot to have your continued trust and support, and it’s always a pleasure working with you. I really appreciate your feedback and look forward to continuing to help with your rental property for many years to come. Dan Thorne Sales Director

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Questions about Gatekeeper Swindon

Has Gatekeeper won any awards?

Yes. In The Trusted Agent 2026 awards: Gatekeeper, Swindon won Platinum; Gatekeeper, Witney won Platinum; Gatekeeper, West Oxfordshire won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Gatekeeper hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Swindon.

What do you need help with?
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