Trusted Agent profile · Swindon
★★★★★
784 reviews across 1 platform
Swindon, SN2 2PN
Part of Gatekeeper, see every office.
Gatekeeper's office in Swindon, at Swindon, is rated 4.9 out of 5 across 784 reviews on 1 platform. It won Platinum in The Trusted Agent 2026 awards, one of three awards Gatekeeper won in 2026.
Tell us what you need and we'll put you in touch. Gatekeeper hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Swindon.
The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Swindon office, from every platform, shown as written. First names only.
5/5
TrustpilotVery amazing service and top class…
Very amazing service and top class viewing experience.
Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with us and that our service met your expectations. Kind regardsDan ThornePartner - Sales Director
5/5
TrustpilotVery precessional and prompt to respond…
Very precessional and prompt to respond to all enquiries.
Dear Alin,Thank you for your fantastic five-star review! We're delighted to hear that your viewing was conducted on time and that you received all the information you needed. Your satisfaction is our priority, and we're here to assist you further if you have any additional questions or needs.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotIt was easy and she took us through the…
It was easy and she took us through the property explaining everything in details.
Thank you for your 5-star review, Ayoola. We appreciate your feedback. We're pleased to hear that you found the property viewing easy, and that our team provided detailed explanations. If you have any more questions or need further assistance, please feel free to reach out. Best regards,Dan ThorneSales Director at Gatekeeper
5/5
TrustpilotAlice Luke
Alice Luke, good lord I have never had such an amazing person ever take care of my tenancy as well as a she has. If you're ever looking for a home by Gatekeeper, I have one piece of advice, ask for Alice! She will always take good care of you.
5/5
TrustpilotGreat experience with Laura
Great experience with Laura. She was helpful and really knowledgeable about the flat.
Dear Geoffrey Barigye,Thank you for sharing your great experience with Laura and Gatekeeper. We're delighted to hear that she was so helpful and knowledgeable. If you ever need more assistance or have further questions, please don't hesitate to reach out.Best regards,Dan ThorneSales Director at Gatekeeper
5/5
TrustpilotExcellent customer Service very helpful
Thank you, Sara, for your feedback! We're thrilled to hear that you found our customer service excellent and helpful. Providing outstanding support is our priority, and we're here to assist you whenever you need us. Don't hesitate to reach out if you have any further questions or require assistance.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotViewing
Viewing on time. Received all info I needed.
Dear Piotr,Thank you for your fantastic five-star review! We're delighted to hear that your viewing was conducted on time and that you received all the necessary information. Your satisfaction is our priority, and we're here to assist you further if you have any additional questions or needs.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotGreat service
Great service, very professional.
Thank you, Paul, for your review! We're delighted to hear that you had a great experience with our service and found it to be professional. Providing top-notch service is our priority at Gatekeeper, and we're glad we could meet your expectations. If you have any further feedback or need assistance, please feel free to reach out.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotGreat viewing and lovely property
Great viewing and lovely property. Shirley the agent was friendly, professional and knowledgeable. 😊
Hello Paul,Thank you for your positive review. We're delighted to hear that you had a great viewing experience and liked the property. Shirley is indeed a valuable member of our team, and we're proud of her professionalism and knowledge. If you have any more questions or need further assistance, please feel free to reach out. We appreciate your feedback!Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotVery accommodating and responsive
Very accommodating and responsive. Knows well about the property.
Dear Kyzia Gapas,Thank you for your 5-star review. We're pleased to hear that you found our team accommodating, responsive, and knowledgeable about the property. If there's anything else we can assist you with or if you have additional feedback, please feel free to share. We appreciate your positive comments.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotVery helpful
Very helpful, answers all questions, great experience
Dear Fraser,Thank you for your fantastic five-star review! We're thrilled to hear that you had a great experience with our team and found them to be very helpful and responsive to all your questions. Your satisfaction is our priority, and we're here to assist you further if needed. Don't hesitate to reach out anytime!Best regards,Dan ThorneSales DirectorGatekeeper
4/5
TrustpilotLovely chap
Lovely chap, good viewing
Thank you for taking the time to share your feedback, Chris! We're glad to hear that you found our team member pleasant and enjoyed the viewing experience. We'll continue striving to provide even better service to earn that fifth star next time! If you have any further questions or need assistance, please don't hesitate to reach out.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotReally good service and knowledge from…
Really good service and knowledge from the team at Gatekeeper and Sylvia in particular
Hello Matthew Clatworthy,Thank you for your kind words and 5-star review of Gatekeeper, especially highlighting the excellent service and knowledge provided. We appreciate your feedback and look forward to assisting you in the future.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotShe was absolutely professional
She was absolutely professional. Was treated very well. Very friendly too
Dear K Osei,Thank you for your kind words! We're delighted to hear about your positive experience with our professional and friendly service. If you have any more questions or if there's anything else we can assist you with, feel free to reach out. We appreciate your feedback!Best regards,Dan ThorneSales Director at Gatekeeper
5/5
TrustpilotFriendly polite and helpful
Once again, informative, friendly and helpful
Dear Lee,Thank you for your continued support and your fantastic five-star review! We're thrilled to hear that you found our service informative, friendly, and helpful. We appreciate your feedback and are here to assist you with any further needs you may have. Don't hesitate to reach out anytime!Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotHappy with punctuality for appointments…
Happy with punctuality for appointments and professional approach in communication with me
Hello Tatenda,Thank you for your wonderful 5-star review! We're thrilled to hear that you were pleased with our punctuality and professional communication. If you ever have more questions or need further assistance, please feel free to reach out. Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotLovely and friendly
Lovely and friendly answered all questions and showed the property with enthusiasm and care.
Hello Philip Clent,Thank you for your 5-star Trustpilot review. We're delighted to hear that you had a positive experience with our lovely and friendly service. Your feedback is appreciated, and we're here to assist you whenever needed. Thank you for choosing Gatekeeper!Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotVery easy and honest
Very easy and honest, thank you.
Dear Eddie,Thank you for your wonderful five-star review! We're thrilled to hear that you found our service easy and honest. Providing transparent and straightforward assistance is our priority. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotExcellent Agent
A very helpful and friendly agent. Professional from the start and well informed.
Hello Niia Day,Thank you for your wonderful 5-star review. We're delighted to hear that you found our agent to be helpful, friendly, and professional throughout your experience. We take pride in providing well-informed service from start to finish. If you ever need any further assistance or have questions in the future, please don't hesitate to reach out. Your feedback is greatly appreciated.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotGood customer service
Good customer service. Perfect timing and provides sufficient information about the house.. Thanku Shirley
Hello Mrs Elsa Philip,Thank you for your 5-star Trustpilot review. We're pleased to hear about your positive experience with our good customer service, perfect timing, and informative assistance from Shirley. Your feedback is valued, and we're here to support you whenever needed. Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotYea am so glad to know her ... She's so gentle and well mature.
The company are good in services
Dear Benjamin,Thank you for your five-star review! We're pleased to hear that you found our service was good. If you have any specific feedback or additional questions, please don't hesitate to reach out. We're committed to continuously improving and ensuring your satisfaction.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotGood
Really good service, friendly & professional.
Thank you for your wonderful five-star review! We're thrilled to hear that you had a positive experience with our service and found our team to be friendly and professional. Your satisfaction is our priority, and we're here to assist you further if you have any additional questions or needs.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotReally friendly and approachable
Really friendly and approachable! Had good information about the property.
Dear Maya,Thank you for your wonderful review. We're delighted to hear about your positive experience with our team. If you have any more questions or need further information, feel free to reach out.Best regards,Dan ThorneSales Director at Gatekeeper
5/5
TrustpilotFriendly and professional.
Thank you, Daniel, for your feedback! We're delighted to hear that you found our team both friendly and professional. Providing a positive customer experience is paramount to us, and we're here to assist you further should you need anything else. Don't hesitate to reach out!Best regards,Dan ThorneSales DirectorGatekeeper
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Gatekeeper, Swindon won Platinum; Gatekeeper, Witney won Platinum; Gatekeeper, West Oxfordshire won Platinum.
Tell us what you need and we'll put you in touch. Gatekeeper hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Swindon.
