Trusted Agent profile · Swindon
★★★★★
788 reviews across 1 platform
Swindon, SN2 2PN
Part of Gatekeeper, see every office.
Gatekeeper's office in Swindon, at Swindon, is rated 4.9 out of 5 across 788 reviews on 1 platform. It won Platinum in The Trusted Agent 2026 awards, one of three awards Gatekeeper won in 2026.
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The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Swindon office, from every platform, shown as written. First names only.
5/5
TrustpilotProfessional and Informative
A professional and information house viewing especially in comparison to recent viewings with your competitors.
Dear CG,Thank you for your positive feedback! We're thrilled to hear that your experience with our house viewing was professional and informative, especially when compared to other competitors. We appreciate your valuable input.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotKenya was very friendly and answered…
Kenya was very friendly and answered all our questions
5/5
TrustpilotFriendly and professional
Hi Donna, thank you for your kind review! I’m glad to hear that you found our service friendly and professional. We appreciate your feedback and look forward to assisting you again in the future.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotBrilliant showed me everything round…
Brilliant showed me everything round the flat lovely person to speak roo aswell
Dear Josh,Thank you for your wonderful five-star review! We're thrilled to hear that you had a brilliant experience with our team and found them to be lovely to speak with. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotVery welcoming and polite
Very welcoming and polite. Provided a great service
Thank you for your kind words, Jade. We're delighted to hear you found our service welcoming and polite. If you need any further assistance, please don't hesitate to reach out.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotThey smiling and this is the important…
They smiling and this is the important point and so nice thank you
Dear Eng Adam,Thank you for your five-star review! We're pleased to hear that our team's friendly demeanor made a positive impression on you. If you have any further questions or need assistance, please feel free to reach out. We're here to help!Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotThank you for a fantastic viewing
Thank you for a fantastic viewing. Friendly and well informed. Thanks again
Dear Stacey,Thank you for your kind words! We're delighted to hear that you had a fantastic viewing experience with us. If you have any further questions or need assistance, feel free to reach out.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotSo lovely and helpful!
Really friendly and down to Earth. Didn’t feel pressured and wasn’t a typical, pushy estate agent.
Dear Emily,Thank you for your kind words! We're delighted to hear that our approach resonated with you, and you felt comfortable without any pressure. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your positive feedback!Best regards,Dan ThorneSales Director at Gatekeeper
5/5
TrustpilotHas good knowledge of the properties…
Has good knowledge of the properties that she was showing and was very helpful
5/5
TrustpilotVery helpful
Very helpful, polite and good knowledge
Thank you, Kate, for your kind review! We're pleased to hear that you found our team helpful, polite, and knowledgeable. If you have any more questions or need further assistance, feel free to reach out.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotProperty viewing
Punctual, efficient and helpful viewing
Thank you, Kevin, for your positive feedback! We're glad to hear that your viewing experience with us was punctual, efficient, and helpful. If you have any more questions or need further assistance, feel free to reach out. We look forward to helping you further.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotVery good explanation about the house.
I'm very happy with her service. She explained everything we need to know about the house.
5/5
TrustpilotShown around a property to rent in Bampton
Shown around a property to rent in Bampton by Kenya. She was polite, welcoming and professional - answered all my questions and concerns with ease and transparency - thoroughly displayed the property without making me feel rushed - and left me with confidence in the agent without feeling pressured. I would recommend this agent to others
5/5
TrustpilotExcellent service
Excellent service. The agent was very attentive and explained in detail, answering all my questions. Congratulations
Dear Jacy,Thank you for your kind words! We're delighted to hear about your excellent experience with our attentive agent. If you have any more questions or need further assistance, please don't hesitate to get in touch.Best regards,Dan ThorneSales Director at Gatekeeper
5/5
TrustpilotThe agent has been great so far
The agent has been great so far! Very responsive.
Hi Hannah,Thank you for your positive feedback! We're delighted to hear that our agent has been responsive and helpful throughout your experience. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotSorry
Sorry. I never use this company is my first time
Dear Grace Djatou,Thank you for giving Gatekeeper a chance for your first experience. We're thrilled to have earned your trust and appreciation right from the start. If you ever need assistance or have any questions, feel free to reach out. We're here to ensure your experience remains exceptional.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotFriendly and welcoming
Friendly and welcoming, shared ideas with how the property could be adapted
Dear Hayley,Thank you for your positive feedback! We're delighted to hear that you found our team friendly and welcoming. It's great to know that we could also share ideas on how the property could be adapted. We appreciate your kind words.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotFantastic service
Fantastic service, thank you Sam
5/5
TrustpilotExcellent customer service
Hi Abdul,Thank you for your fantastic feedback! We’re delighted to hear you had an excellent experience with our customer service. If you need any further assistance, don’t hesitate to reach out.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotGreat communicators!!
Unlike quite a lot of Estate Agents we've used in the past, these guys communicate well. It's about as much as one can ask of an estate agent really. Your house is only worth what someone will pay for it, so knowing what's happening, how viewers are feeling is so important to a seller.Yep, can definately say these chaps are very diligent, and push hard to sell your property.
5/5
TrustpilotShe was there on time and was happy to…
She was there on time and was happy to answer our questions.
Dear Harsha,Thank you for your 5-star review. We're pleased to hear that our team member was punctual and attentive to your questions. If there's anything else we can assist you with or if you have additional feedback, please feel free to share. We appreciate your positive comments.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotFriendly
Laura show me around the house I was interested. Very friendly and helpful.
Dear Dalene Silva,Thank you for your kind words and for choosing Gatekeeper. I'm delighted to hear that Laura provided you with a friendly and helpful tour of the house. We appreciate your positive feedback, and if you have any further questions or needs, feel free to reach out.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotFantastic service
Fantastic service, highly recommend this estate agent. We are investors and Gatekeeper provide us support whilst finding the right properties to purchase, even if they are not advertising them, and also find our tenants. We have found them to provide solid and honest advice that has really enhanced our experience of letting. Most notably is the timely engagement from Daniel Thorne. We will continue to use Gatekeeper without question.
5/5
TrustpilotVery informative
Very informative, extremely polite and very easy to talk to
Dear Cheryl,Thank you for your fantastic five-star review! We're delighted to hear that you found our service informative, our team extremely polite, and easy to talk to. Your satisfaction is our priority, and we're here to assist you further if you have any additional questions or needs.Best regards,Dan ThorneSales DirectorGatekeeper
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Gatekeeper won Platinum in The Trusted Agent 2026 awards.
