Trusted Agent profile · Swindon

Gatekeeper Swindon reviews

★★★★★ Excellent

788 reviews across 1 platform

Swindon, SN2 2PN

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Gatekeeper's office in Swindon, at Swindon, is rated 4.9 out of 5 across 788 reviews on 1 platform. It won Platinum in The Trusted Agent 2026 awards, one of three awards Gatekeeper won in 2026.

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788

Reviews on Trustpilot

This office

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Awards

The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Swindon office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very swift but detailed tour of the…

Very swift but detailed tour of the house, an honest fair point of view and very good customer service

Callum · 15 February 2024

Agent replied · 13 June 2024

Dear Callum,Thank you for your fantastic five-star review! We're pleased to hear that you had a swift yet detailed tour of the house and appreciated our honest and fair customer service. Providing thorough and transparent assistance is our priority. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

Very helpful and knowledgeable estate…

Very helpful and knowledgeable estate agent

Phoebe · 5 October 2024

Agent replied · 24 October 2024

Thank you for your kind words, Phoebe. We're pleased to hear that you found our team helpful and knowledgeable. If you need any further assistance, we’re always here to help!Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Very nice experience

Very lovely kind person who thoroughly explained everything to us

Dana · 30 July 2024

Agent replied · 24 August 2024

Hi Dana,Thank you for your kind review! I'm delighted to hear that you had a positive experience and that everything was thoroughly explained to you. If you have any further questions, please feel free to reach out.Best regards,Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

A very friendly guidance through the…

A very friendly guidance through the viewing,a real gentleman

Nino · 15 August 2024

Agent replied · 24 August 2024

Hi Nino, thank you for your kind review! I’m delighted to hear that you had a positive experience and that the viewing was guided with such friendliness and professionalism. If you need any further assistance, please don’t hesitate to reach out.Best regards,Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Friendly approach

Friendly approach, local knowledge, helpful, comfortable conversation, thank you, hope to see again

Philip · 29 May 2024

Agent replied · 13 June 2024

Thank you for your kind words, Philip. I'm pleased to hear that you appreciated our friendly approach and local knowledge. We look forward to assisting you again in the future.Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

Professional and friendly

Welcoming agent. Answered all my questions and had good knowledge of the property

Kurt · 29 May 2024

Agent replied · 13 June 2024

Thank you for your feedback, Kurt. I'm delighted to hear that our agent made you feel welcome and was able to answer all your questions with good knowledge of the property. We appreciate your review and look forward to assisting you again.Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

They were very kind and informative

They were very kind and informative, they answered all my questions

Tarek · 4 July 2024

Agent replied · 24 August 2024

Dear Tarek,Thank you for your kind review. We're pleased to hear that our team was informative and addressed all your questions. Your feedback is much appreciated.Best regards,Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Brilliant service

Brilliant service. I felt comfortable in her presence and Luara answered all my questions about the property without any hesitation!

Bill · 6 January 2024

Agent replied · 13 June 2024

Dear Bill,Thank you for your 5-star review. We're pleased to hear about your brilliant service experience and that Laura made you feel comfortable, answering all your questions without hesitation. If there's anything else we can assist you with or if you have additional feedback, please feel free to share. We appreciate your positive comments.Best regards,Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

The staff that showed us round was very…

The staff that showed us round was very polite and nice talking to us. The property was well looked after

Amos · 6 January 2024

Agent replied · 13 June 2024

Dear Amos,Thank you for your 5-star review. We're delighted to hear that our staff was polite and nice during the property tour, and that you found the property well looked after. If there's anything else we can assist you with or if you have additional feedback, please feel free to share. We appreciate your positive comments.Best regards,Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

He was kind and helpful

Prince · 10 October 2024

Agent replied · 24 October 2024

Thank you for your feedback, Prince! I’m glad to hear that our team provided you with kind and helpful service. If you need any further assistance, please feel free to reach out!Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

On time

On time, knowalgable of property and area.

Peter · 7 September 2024

Agent replied · 24 October 2024

Thank you, Peter, for your review! I'm glad to hear that you found the service punctual and informative regarding the property and area. We appreciate your feedback and look forward to assisting you further.Best regards,Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Very knowledgeable and friendly

Very knowledgeable and friendly. Made us feel very relaxed whilst viewing the house

Deborah · 25 May 2024

Agent replied · 13 June 2024

Thank you, Deborah, for your kind words. We're thrilled to hear that you found our service knowledgeable and friendly, and that you felt relaxed during your house viewing. If you have any more questions, feel free to reach out.Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

Outstanding

Fantastic service. Genuinely looked after as a first time landlord. Couldn't ask for anymore. Dan and his team were brilliant would definitely recommend for estate and lettings management.

Steve · 14 July 2021

5/5

Trustpilot

very pleased with the agent

very pleased with the agent.thank you

MARIAMA · 21 September 2024

Agent replied · 24 October 2024

Hi Mariama,Thank you for your review! We’re pleased to hear you had a positive experience with us. If there’s anything else we can assist you with, feel free to reach out.Best regards,Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Very knowledgeable

Very knowledgeable. Honest with his answers and just overall great service.

Charlie · 26 June 2024

Agent replied · 24 August 2024

Thank you, Charlie, for your wonderful feedback! We're delighted to hear that you found our service knowledgeable and honest. It's our priority to provide great service and accurate information. Please feel free to contact us anytime if you have more questions or need further assistance.Best regards,Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Richard was great showing us round a…

Richard was great showing us round a property, and answered every question.

Simon · 1 June 2023

5/5

Trustpilot

Richard was on time and his…

Richard was on time and his professional was straight to the point

Erlon · 31 May 2023

5/5

Trustpilot

Great Experience for both my Wife and I

The lady that showed us around was polite positive and understanding. She was informative and helpful.

Michael · 16 March 2024

Agent replied · 13 June 2024

Dear Michael,Thank you for your kind words! We're thrilled to hear about your positive experience with our team member. If you need any further assistance or have questions, feel free to reach out. We're here to help!Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

I was met with a very warm welcome

I was met with a very warm welcome Made me feel important And the way things were explained as I was shown around the property

Vince · 19 August 2023

Agent replied · 13 June 2024

Hello Vince Clark,Thank you for sharing your 5-star Trustpilot review. We're delighted to hear that you felt warmly welcomed and valued during your visit. Your feedback means a lot to us, and we're happy to assist you whenever you need. We're pleased that our team made your experience memorable. Best regards,Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Happy to always help.

This company members are always very friendly and helpful. Great communication.

Jana.namesanskaseznam.cz · 18 June 2024

Agent replied · 24 August 2024

I appreciate your feedback, Jana! Providing friendly and helpful service with great communication is what we aim for at Gatekeeper. We're glad to hear about your positive experience with our team. If you have any more questions or need assistance in the future, please don't hesitate to contact us.Best regards,Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Great communication

Great communication, helpful and friendly.

Sass · 28 September 2024

Agent replied · 24 October 2024

Thank you for your wonderful feedback, Sass. We're thrilled to hear that you found our communication helpful and friendly. If you ever need further assistance, feel free to reach out!Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

5 Star

Well presented the property and answered all our queries.

EM · 20 July 2024

Agent replied · 24 August 2024

Thank you for your review, EM! I'm pleased to hear that the property presentation and responses to your queries met your expectations. If you have any further questions or need additional assistance, please feel free to reach out.Best regards,Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Good communication

Good communication from Lucy, good service overall this far.

James · 19 July 2024

Agent replied · 24 August 2024

Thank you for your feedback, James! I'm glad to hear that Lucy's communication and the overall service have been to your satisfaction. If you need any further assistance, please don’t hesitate to reach out.Best regards,Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Laura

Laura was great showing us around , very knoledgable and courteousThanks Laura

Robert · 12 May 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Questions about Gatekeeper Swindon

Has Gatekeeper won any awards?

Yes. Gatekeeper won Platinum in The Trusted Agent 2026 awards.

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